ISV Integrations using Outlook (Laptop) client

Hello gurus,

I have an ISV application that adds a tab to the Account details
page... we modify the isv.config.xml file, and it works fine on the IE
client. But I can't get it to work with the Outlook Laptop client.
I have tried a dozen different URL's, and still get the wonderful "An
error has occurred. For more information, contact your system
administrator." Well, that's me... I have several questions.

1) I updated the isv.config.xml file, and after going offline, I can
see that file is updated on the laptop, and if I then go Online, the
new buttons appear in the Outlook Client as they should. But I know in
1.2 we were support to modify the OutlookClient.xml... but that doesn't
seem to have anything to do with the equation anymore. Is that
correct? Modify the isv.config.xml file to affect the Outlook client?

2) I see no errors on the server event log, and the
Windows\System32\Logfiles don't seem to have anything... is there any
way to debug what this error is?

3) Has anybody got this to work? I could swear it used to, but it sure
doesn't now... If anybody has, I'd appreciate the isv.config.xml code
snippet that you used to make it work...

Many thanks!

Dave

chadbuserncsicc
Wed May 17 20:21:01 CDT 2006

You can enable tracing..

How to enable tracing in Microsoft Dynamics CRM 3.0
Article ID : 907490

If I recall correctly the outlookclient.xml is gone in 3.0 however, I cannot
find any doc to supprt this, yet...


"Dave Carr" wrote:

> Hello gurus,
>
> I have an ISV application that adds a tab to the Account details
> page... we modify the isv.config.xml file, and it works fine on the IE
> client. But I can't get it to work with the Outlook Laptop client.
> I have tried a dozen different URL's, and still get the wonderful "An
> error has occurred. For more information, contact your system
> administrator." Well, that's me... I have several questions.
>
> 1) I updated the isv.config.xml file, and after going offline, I can
> see that file is updated on the laptop, and if I then go Online, the
> new buttons appear in the Outlook Client as they should. But I know in
> 1.2 we were support to modify the OutlookClient.xml... but that doesn't
> seem to have anything to do with the equation anymore. Is that
> correct? Modify the isv.config.xml file to affect the Outlook client?
>
> 2) I see no errors on the server event log, and the
> Windows\System32\Logfiles don't seem to have anything... is there any
> way to debug what this error is?
>
> 3) Has anybody got this to work? I could swear it used to, but it sure
> doesn't now... If anybody has, I'd appreciate the isv.config.xml code
> snippet that you used to make it work...
>
> Many thanks!
>
> Dave
>
>

chadbuserncsicc
Wed May 17 20:47:01 CDT 2006

check out the SDk for ISV config:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/CrmSdk3_0/htm/v3d0customizingmicrosoftcrm2005.asp



"Dave Carr" wrote:

> Hello gurus,
>
> I have an ISV application that adds a tab to the Account details
> page... we modify the isv.config.xml file, and it works fine on the IE
> client. But I can't get it to work with the Outlook Laptop client.
> I have tried a dozen different URL's, and still get the wonderful "An
> error has occurred. For more information, contact your system
> administrator." Well, that's me... I have several questions.
>
> 1) I updated the isv.config.xml file, and after going offline, I can
> see that file is updated on the laptop, and if I then go Online, the
> new buttons appear in the Outlook Client as they should. But I know in
> 1.2 we were support to modify the OutlookClient.xml... but that doesn't
> seem to have anything to do with the equation anymore. Is that
> correct? Modify the isv.config.xml file to affect the Outlook client?
>
> 2) I see no errors on the server event log, and the
> Windows\System32\Logfiles don't seem to have anything... is there any
> way to debug what this error is?
>
> 3) Has anybody got this to work? I could swear it used to, but it sure
> doesn't now... If anybody has, I'd appreciate the isv.config.xml code
> snippet that you used to make it work...
>
> Many thanks!
>
> Dave
>
>

Dave
Thu May 18 15:49:38 CDT 2006

Thanks guys.. as often happens, I stumbled upon the solution not too
long after posting... the answer was

http://<machine name>/<virtual directory name>/<my.asp page>

Got another question tho - while I was debugging this, I did CTRL/N to
see the URL it was using to open up an account, and it was
"http://localhost:2525/sfa..."... does anybody have anyclue why this
works? Where in the world does it store this? How does my laptop
resolve 2525 to the CRM server? Baffling...

Thanks for the links and pointers,
Dave

Peter
Mon Jun 05 10:32:00 CDT 2006

Your laptop resolves "http://localhost:2525/sfa...". to the laptop's own
personal web server. Its running its own CRM application server when offline

Peter


"Dave Carr" <dave@vscrm.com> wrote in message
news:1147985378.536770.292400@j73g2000cwa.googlegroups.com...
> Thanks guys.. as often happens, I stumbled upon the solution not too
> long after posting... the answer was
>
> http://<machine name>/<virtual directory name>/<my.asp page>
>
> Got another question tho - while I was debugging this, I did CTRL/N to
> see the URL it was using to open up an account, and it was
> "http://localhost:2525/sfa..."... does anybody have anyclue why this
> works? Where in the world does it store this? How does my laptop
> resolve 2525 to the CRM server? Baffling...
>
> Thanks for the links and pointers,
> Dave
>