Insert Hyperlink to KBArticle & Email

Hi,

Would like to know whether it is possible to insert hyperlink into the KB
Article contents. I think this should be quite common in most of the KBs to
include hyperlink (e.g. "See Also" feature, "More Information" and etc).

But look like I can't find a way to do that in Microsoft CRM.

Thanks

RobertRybaric
Tue Mar 18 04:18:01 CDT 2008

Just write some kind of URL like http://www.microsoft.com into the text. The
hyperlink is active after the article is published.

Regards,

Robert


"Thalia Mei" wrote:

> Hi,
>
> Would like to know whether it is possible to insert hyperlink into the KB
> Article contents. I think this should be quite common in most of the KBs to
> include hyperlink (e.g. "See Also" feature, "More Information" and etc).
>
> But look like I can't find a way to do that in Microsoft CRM.
>
> Thanks
>