It is a huge gap in the CRM functionality when a user cannot see a total
number of records he/she is dealing with, whether it is while looking at a
view or performing a search (how many contacts do I have in the state of New
York).
Can someone explain why CRM does not have this very common function? My
users say: "Our old Access database had it!" What do I answer them? CRM is so
advanced that it does not need this functionality? Export your results to
Excel every time you need to know your numbers?"
CRM believer,
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