Images gone when tracking in CRM (red cross)

Whenever I track an email from Outlook into CRM (and view te Regarding)
everything
seems okay. Now when I check the History afterwards in CRM the images are
all red crosses.

How to solve this?

Aamir
Fri Sep 21 02:54:34 PDT 2007

It means that email is not resolved to any existing record , either
record (contact , account) doesnt exist or there are multiple
occurance of record , which confuses Track in CRM and its come up with
red question mark.

If you click on that red ? then you would be able to resolve it to
either existing record or with a new record.

/Aamir

Palmero
Fri Sep 21 03:38:01 PDT 2007

I'm not talking questionmarks for resolving here...

I'm talking about the images in the body of emails... not being displayed...
just crosses.

"Aamir" <whatelseto@gmail.com> schreef in bericht
news:1190368474.219025.10380@d55g2000hsg.googlegroups.com...
> It means that email is not resolved to any existing record , either
> record (contact , account) doesnt exist or there are multiple
> occurance of record , which confuses Track in CRM and its come up with
> red question mark.
>
> If you click on that red ? then you would be able to resolve it to
> either existing record or with a new record.
>
> /Aamir
>
>

Darren
Fri Sep 21 20:22:24 PDT 2007

Hi,

I don't believe that images in an email or attachments are put into
database when you promote your email to CRM email activity. The red
cross should be normal because it doesn't know where to reference your
image.

Darren Liu
Crowe
http://www.crowecrm.com

On Sep 21, 5:38 am, "Palmero" <discussi...@microsoft.com> wrote:
> I'm not talking questionmarks for resolving here...
>
> I'm talking about the images in the body of emails... not being displayed...
> just crosses.
>
> "Aamir" <whatels...@gmail.com> schreef in berichtnews:1190368474.219025.10380@d55g2000hsg.googlegroups.com...
>
>
>
> > It means that email is not resolved to any existing record , either
> > record (contact , account) doesnt exist or there are multiple
> > occurance of record , which confuses Track in CRM and its come up with
> > red question mark.
>
> > If you click on that red ? then you would be able to resolve it to
> > either existing record or with a new record.
>
> > /Aamir- Hide quoted text -
>
> - Show quoted text -

Palmero
Mon Sep 24 00:27:43 PDT 2007

Ok, that sounds logical, no reference to the image.

So what would be the way to track back an email from CRM and
see what the original emailbody was like?

"Darren Liu" <darrenliu@gmail.com> schreef in bericht
news:1190431344.919356.49330@w3g2000hsg.googlegroups.com...
> Hi,
>
> I don't believe that images in an email or attachments are put into
> database when you promote your email to CRM email activity. The red
> cross should be normal because it doesn't know where to reference your
> image.
>
> Darren Liu
> Crowe
> http://www.crowecrm.com
>
> On Sep 21, 5:38 am, "Palmero" <discussi...@microsoft.com> wrote:
>> I'm not talking questionmarks for resolving here...
>>
>> I'm talking about the images in the body of emails... not being
>> displayed...
>> just crosses.
>>
>> "Aamir" <whatels...@gmail.com> schreef in
>> berichtnews:1190368474.219025.10380@d55g2000hsg.googlegroups.com...
>>
>>
>>
>> > It means that email is not resolved to any existing record , either
>> > record (contact , account) doesnt exist or there are multiple
>> > occurance of record , which confuses Track in CRM and its come up with
>> > red question mark.
>>
>> > If you click on that red ? then you would be able to resolve it to
>> > either existing record or with a new record.
>>
>> > /Aamir- Hide quoted text -
>>
>> - Show quoted text -
>
>