CRM 3.0 Exchange Router fills event log with errors

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I've installed CRM 3.0 Exchange router according to Microsoft's documentation
and the suggestions I found on this mailbox. However, the service is not
working. The error message in the Event Viewer is

Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceException:
Opening the inbox folder of mailbox: crm failed (System.InvalidCastException:
No such interface supported
at ADODB.RecordClass.Open(Object Source, Object ActiveConnection,
ConnectModeEnum Mode, RecordCreateOptionsEnum CreateOptions,
RecordOpenOptionsEnum Options, String UserName, String Password)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.GetMailboxMessages(ExchangeSinkServiceLogger
logger, Connection connection, ExchangeSinkServiceMailbox mailbox)). --->
System.InvalidCastException: No such interface supported
at ADODB.RecordClass.Open(Object Source, Object ActiveConnection,
ConnectModeEnum Mode, RecordCreateOptionsEnum CreateOptions,
RecordOpenOptionsEnum Options, String UserName, String Password)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.GetMailboxMessages(ExchangeSinkServiceLogger
logger, Connection connection, ExchangeSinkServiceMailbox mailbox)
--- End of inner exception stack trace ---
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.GetMailboxMessages(ExchangeSinkServiceLogger
logger, Connection connection, ExchangeSinkServiceMailbox mailbox)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.ProcessMailbox(ExchangeSinkServiceMailbox mailbox)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.ExecuteService()

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

The web site linked provides no further information on the issue, however.
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RE: CRM 3.0 Exchange Router fills event log with errors by LawrenceFrias

LawrenceFrias
Fri Mar 17 22:31:17 CST 2006

I am also having the same problem. Nothing seems to work for me. I've tried
every suggestion in every thread without any luck.

"Andreas Turriff" wrote:

> I've installed CRM 3.0 Exchange router according to Microsoft's documentation
> and the suggestions I found on this mailbox. However, the service is not
> working. The error message in the Event Viewer is
>
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceException:
> Opening the inbox folder of mailbox: crm failed (System.InvalidCastException:
> No such interface supported
> at ADODB.RecordClass.Open(Object Source, Object ActiveConnection,
> ConnectModeEnum Mode, RecordCreateOptionsEnum CreateOptions,
> RecordOpenOptionsEnum Options, String UserName, String Password)
> at
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.GetMailboxMessages(ExchangeSinkServiceLogger
> logger, Connection connection, ExchangeSinkServiceMailbox mailbox)). --->
> System.InvalidCastException: No such interface supported
> at ADODB.RecordClass.Open(Object Source, Object ActiveConnection,
> ConnectModeEnum Mode, RecordCreateOptionsEnum CreateOptions,
> RecordOpenOptionsEnum Options, String UserName, String Password)
> at
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.GetMailboxMessages(ExchangeSinkServiceLogger
> logger, Connection connection, ExchangeSinkServiceMailbox mailbox)
> --- End of inner exception stack trace ---
> at
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.GetMailboxMessages(ExchangeSinkServiceLogger
> logger, Connection connection, ExchangeSinkServiceMailbox mailbox)
> at
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.ProcessMailbox(ExchangeSinkServiceMailbox mailbox)
> at
> Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.ExecuteService()
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> The web site linked provides no further information on the issue, however.
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