I have just failed this exam by one question, thought I was doing quite well
but.....
Anyway there was one question which stated something like "You have just
created a new KB article and submitted it. Name the 3 queues it will appear
in". The answers were New, Draft, Unapproved, Published. I think this is
poorly worded, I probably got the question right as I said New, Draft &
Unapproved but New is not a queue, and once you have submitted it the article
only appears in the Unapproved queue.
It doesn't make sense to me
Does anybody else have a different take on it.
Just had to get the frustration out
--
Cheers
Ian Grigor
Business Manager
Gen-i