Error sending email from workflow

I created a workflow that will send out an email when an entity is
created/assigned. But the email is not sent. Checked the log in the workflow
monitor, got error: Error code = 80049306. Access is denied.

I checked that email is working by creating an email activity, send it to
the same user as the workflow and it works fine.

Why is it that it works fine when i create an email activity, but it does
not work when sending from workflow?

The workflow are created with a CRM user. I got other workflows e.g. to
update an entity, and those works fine. Only having problem with sending
email.

jim
Tue Jul 11 02:52:01 CDT 2006

Sounds like a permission problem. Try to delete the workflow and create again
by CRM Admin. Also, make sure all the sender/receiver has a valid email
address.


--

Jim Wang
Business Solutions Engineer
MCSE, MCDBA, Microsoft CRM Professional
United Kingdom




"Joseph Lim" wrote:

> I created a workflow that will send out an email when an entity is
> created/assigned. But the email is not sent. Checked the log in the workflow
> monitor, got error: Error code = 80049306. Access is denied.
>
> I checked that email is working by creating an email activity, send it to
> the same user as the workflow and it works fine.
>
> Why is it that it works fine when i create an email activity, but it does
> not work when sending from workflow?
>
> The workflow are created with a CRM user. I got other workflows e.g. to
> update an entity, and those works fine. Only having problem with sending
> email.

JoSavidge
Tue Jul 11 03:01:01 CDT 2006

Check the security roles, check the append/append to access writes are set
correctly.

"Jim Wang" wrote:

> Sounds like a permission problem. Try to delete the workflow and create again
> by CRM Admin. Also, make sure all the sender/receiver has a valid email
> address.
>
>
> --
>
> Jim Wang
> Business Solutions Engineer
> MCSE, MCDBA, Microsoft CRM Professional
> United Kingdom
>
>
>
>
> "Joseph Lim" wrote:
>
> > I created a workflow that will send out an email when an entity is
> > created/assigned. But the email is not sent. Checked the log in the workflow
> > monitor, got error: Error code = 80049306. Access is denied.
> >
> > I checked that email is working by creating an email activity, send it to
> > the same user as the workflow and it works fine.
> >
> > Why is it that it works fine when i create an email activity, but it does
> > not work when sending from workflow?
> >
> > The workflow are created with a CRM user. I got other workflows e.g. to
> > update an entity, and those works fine. Only having problem with sending
> > email.

jim
Tue Jul 11 03:41:02 CDT 2006

Try the Rule Deployment Wizard and also make sure the Crm Exchange Email
Router has been installed correctly.

--

Jim Wang
Business Solutions Engineer
MCSE, MCDBA, Microsoft CRM Professional
United Kingdom
"Jo Savidge" wrote:

> Check the security roles, check the append/append to access writes are set
> correctly.
>
> "Jim Wang" wrote:
>
> > Sounds like a permission problem. Try to delete the workflow and create again
> > by CRM Admin. Also, make sure all the sender/receiver has a valid email
> > address.
> >
> >
> > --
> >
> > Jim Wang
> > Business Solutions Engineer
> > MCSE, MCDBA, Microsoft CRM Professional
> > United Kingdom
> >
> >
> >
> >
> > "Joseph Lim" wrote:
> >
> > > I created a workflow that will send out an email when an entity is
> > > created/assigned. But the email is not sent. Checked the log in the workflow
> > > monitor, got error: Error code = 80049306. Access is denied.
> > >
> > > I checked that email is working by creating an email activity, send it to
> > > the same user as the workflow and it works fine.
> > >
> > > Why is it that it works fine when i create an email activity, but it does
> > > not work when sending from workflow?
> > >
> > > The workflow are created with a CRM user. I got other workflows e.g. to
> > > update an entity, and those works fine. Only having problem with sending
> > > email.