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- Previous
  - 1
    - Importing SQL competitive CRM into MSCRM We have an ailing Sales Logix Server running MS SQL 2000 in our company. Since we are a MS partner we thought we would go to MSCRM. We have it successfully deployed, however, am not finding much about how to import competive CRM's such as Sales Logix into MSCRM. Can you do a simple import from one SQL to the new CRM SQL? Anybody been down this road? Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36401
  - 2
    - Integrating MS CRM with Commerce Server As the subject suggests.. we are currently in the middle of implementing a MS Commerce Server based product catalog. We are also evaluating various CRM products and was wondering if there was any information out there about integrating Microsoft CRM with Microsoft Commerce Server 2002. Any user experiences, or any links to case studies would be very helpful. Thanks.. Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36400
  - 3
    - CRM can't start Outlook to import contacts. I am having a weird problem. I am trying to get CRM to import contacts that are in Business Contact Manager. When I try the import process and have CRM get them from BCM in Outlook, when it tries to start Outlook, it comes up with an error message that it could not start Outlook, it might not be installed. I am doing this on a XP machine with Office 2003 installed. Outlook by itself works fine. Any idea? Bruce Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36399
  - 4
    - Add database fields to Activity Can anyone please tell me how to add fields from the CRM db into an activity, similar to how it's done with email templates? Is this possible? Thanks so much. Mitch Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36397
  - 5
    - Page cannot be found; "you don't have sufficient security privilag I have remove and installed crm ans sql 3 times now. I keep getting to the same spot. When entering http://server I get the login server.domain\administrator. When I enter the password it comes back with Page cannot be found. when I try to run deployment manager and run add user wizard, I see the list of AD users but when I try to add a user to be a CRM user, I get the message of "you don't have sufficient security privilage to run the user manager...." I have SBS 2003, and SQL+SP3 and CRM are on a win2K3. I don't have any workstations setup yet. this is still a test environment. some help would be great. Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36396
  - 6
    - CRM mobile over GPRS Why does the installation guide say this is not supported? I have it working with - what appears to be not trouble. What are the pitfalls with this? other than GPRS data costs. Thanks Mike Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36394
  - 7
    - No Company Name on Contacts Can someone tell me why there is no company name on the contacts form? Seems very strange to me. What am I missing? Thanks in advance. Mitch Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36391
  - 8
    - Deployment tool cannot publish customization I've re-installed my CRM using existing databases on a website I created with port number 4000 (As prep for deploying CRM Mobile). Everything works fine except the deployment tool cannot publish customizations. I select the module to publish, try to add a CRM server to publish from and the deployment tool puts up a dialogue saying 'Looking for a CRM Server...' and then waits for ever. I've also noticed that the Workflow Manager and Monitor only find the server if I tell it to use the servername:portnumber rather than just the servername. I've probably broken some install rule but can't quite work out which one. Any ideas? TIA -- Simon Morris Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36389
  - 9
    - Compare CRMs Anyone have any experience with SugarCRM and MS CRM and how they compare? Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36386
  - 10
    - Reassigning orders I have the following set up. Organization : business units (BU1) and (BU2) User1 belongs to BU1 and User2 belongs to BU2. The aim is to let User1 manage accounts and create orders and then assign the orders (after manual review) to User2. The constraint is, once the order is reassigned to User2, User1 should not be allowed to edit the order. I am trying to achieve this by following these steps: 1. Assign a role to User1 so that (s)he can update orders that belong to him/her only. 2. User1 logs in and creates an order. 3. User1 assigns the order to User2. 4. Admin logs in and removes User1 from the sharing list for the order. Thus, User2 now is the sole owner of the order. Now, User2 is able to access the order, which is what I want. But I am surprised to find that User1 can still modify the order. IS there any rule that creators of entities will always be able to edit it? Am I doing something wrong? The goal is to let a group of people create orders and then let another group of people manage the same. Any help is appreciated. Thanks Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36382
  - 11
    - Contracts How can we update a expired contract or renew it with out creating a new contract? Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36379
  - 12
    - Contract I would like to update or extend an expired contract, is this possible? Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36378
  - 13
    - contracts Is there a way to edit expire or renew contracts without creating a new contract Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36377
  - 14
    - Force Removing SFO Hi All, I installed SFO on my pc a while back. Since then I've changed domains and the old user account that I installed SFO with is gone. When I log on as an admin and try to remove it through Add/Remove programs it says I have to be logged on as the user that installed the program. Given that this user is no longer available is there a way of forcibly removing SFO? Thanks Tom Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36375
  - 15
    - SFO - router installation Hi All, We have a scenario where in we have 4 exchange servers present in the organization (all the 4 servers are in the same domain). Only one of these 4 have the ability to receive incoming mails from the internet whereas all 4 can send email to the internet. So all mails that come to the organization are routed through that specific Exchange Server. I wanted some inputs on the placement of the CRM router, as to where all should the router be placed so that there is effective tracking of CRM Mails (so that the mail can be converted to a CRM Email activity - both incoming and outgoing mails) and we dont lose out on any information. thank you Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36369
  - 16
    - IE6 SP1 downloading problem Hello! I had FlashGet installed and uninstalled recently. After that, I noticed that when I click to download an .exe file, IE6 SP1 is not displaying the "Save to" window and I can see on the left bottom corner of the browser that it is silently opening the file. I opened registry editor to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Plugins\Extension\ and deleted the .exe key and restarted the computer. However, the problem is that the key is being recreating itself again and the problem persists.. Any ideas how can I fix this problem??? I looked around the internet and have not found any other case in which the key recreates itself.. The 2 keys that are being recreated are: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Plugins\Extension\.exe and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Plugins\MIME\application/x-msdownload Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36365
  - 17
    - Workflow Manager Adaptations or Workarounds Hello, Does anybody know if there is a way to assign workflow rules to Teams rather than specific users? I have a very high turnover in my organization and the administrative efforts toward maintaining workflow rules and processes is brutal since all we have been able to find is the ability to attach rules base on specific user. Also, is there an activity in Workflow Manager that allows the Share function instead of the Assign function? Thanks for your help!!! AG Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36362
  - 18
    - Extending Grid Results in Personal Settings I am trying to extend the grid results in personal settings and cannot find any supporting documentation for it. I have been able to change the form code successfully enough by altering the selections in <server>/_Tools/PersonalSettings/Dialogs/personalsettings.aspx but when I choose the new selections from the front end of the application, it reverts back to 25 results per page! Can anyone help me please!!! AG Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36360
  - 19
    - Can anyone send me the Microsoft.Crm.Platform.Proxy.dll and Microsoft.Crm.Platform.Types.dll files ? Hi, I'm stucked without those files, and I don't have the instalation disk. Can anyone send me those files ? Thanks in advance, Eddie. Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36343
  - 20
    - Crystal Enterprise change password error I just installed MSDN version of Microsoft CRM 1.2. I get this error when changing the password for Crystal Enterprise from the default <blank> value. "Unable to change password. Error returned is: This is an unprecedented token. The expected token is 'QUOTE'. Line 3 Positon 18" Also, I get this error when accessing reports section in CRM: "Unable to access crystal; check to see if you have enough licenses : Unable to log into crystal; check to see if you have enough licenses : Unable to communicate with crystallogon.csp" Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36341
  - 21
    - Changing ownership of Accounts I need to change the owner of all accounts in CRM to one Generic user. The sales team is no longer using CRM and I want to free up their licenses. I am having a problem with the fact that I can not change the owner of an account with out it changing the owner of any open or existing cases or activities. Yes, you might want the owner to trickle down but it is my customer care groups that have all these open tickets,not the sales team. When I change ownership they loose their cases that they have been working on. I have several thousand customers to change with open cases and am having trouble coming up with a solution. Has anyone come accross this before and if so, how did you handle the situation? Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36338
  - 22
    - transferring licenses between a family of companies company 1 bought too many sales pro licenses. company 2 needs more. Both cos are run by the same Board and owned by the same shareholders. I admin both implementations. We want new keys to reflect a new transfer of 12 sales pro licenses. We paid top price for close to 45 licenses. It seems I just need to find out the right way to present my issue to MBS or find the right person to take this up with. So far, I'm told this can't be done. We are a Microsoft Certified Partner (not an MBS Partner though). Any suggestions or experience with this? Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36333
  - 23
    - Slugs with Userfields - Workflow Can you use Slugs with user defined fields? I have created a field in the leads table call CFSSourceDesc and the following commands do not work: &lead.CFSSourceDesc; &lead.cfssourcedesc; Has anyone had luck with adding user defined fields to an email using slugs? Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36329
  - 24
    - Deleting expired contracts I have an Account with two contracts that have already expired, and I am trying to delete this contracts, but when I try to do so, I always get an error stating that the current status of the contract does not allow that action. (Actual error is " El estado del contrato no permite esta acciÃ³n.") Any ideas? Thanks a lot Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36328
  - 25
    - I can to use SQL Analisys Services with Microsoft CRM ?? I can to use SQL Analisys Services with Microsoft CRM ?? Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36326
- Next
  - 1
    - BizUser.WhoAmI from outside CRM I orginially thought that when I issued this call from outside of CRM that I would get the admin user. I was under the impression that I could still use the API from something like a batch mode in addition to under the CRM umbrella. However when I do this, I get an exception saying that user not logged in or not part of a business unit. Any suggestions. Thanks! Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36320
  - 2
    - Custom Reports I Trying to connect a CRM from Crystal, but I'm getting the following error: Logon failed Details: An error occurred while resolving logged on user IDs throug the BizUser Service thanks in advance Carlos Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36309
  - 3
    - 'Server localhost is not responding. This ....' I'm getting the following error(s): 1 - entering http://192.168.1.10/crm. and logging in as the domain admin (as I have installed it) I get: You are not authorized to view this page. 2 - When I go to CRM deployment manager and try to add a user I get the following error: 'Server localhost is not responding. This might happen if it is currently unavailable,it is not a Microsoft CRM server, or you do not have sufficient privileges to run User Manager. Network setup is: 1 SBS 2003, 1 Windows 2003. CRM and SQL are installed on windows 2003. SQL service using DC administrator account, CRM service using as local system accont. Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36295
  - 4
    - License issue (sales / customer service) Hi, We are going to CRM for both sales and customer service group in our organization. We are planning to by both sales and customer service licenses for these 2 groups. My questions are: 1. Can the users with Customer Service license view orders? 2. If not, can these users at least own activities for an order? Thanks Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36293
  - 5
    - Help modifying Quote printout I want to add individual products to the quote printout, but I can't find it. I have Crystal 9.2.2, but that only seems to find the Quote List reports from the Reports tab. I want to modify the individual quote printout to change it to a layout that I can send to a customer. Where can I find the report template??? Thanks for any help. Pete. Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36288
  - 6
    - SFO data ownership and sharing data We have a client who's field sales force shares many of there contacts. If a contact needs to be shared between more than one Salesperson, can that contact be synchronized with their SFO? I understand that SFO synchronizes only the data you own, and only one user may own a record. But if a contact is assigned to a user, synchronized with SFO (go offline and then back online), and then the contact is reassigned to another user, will the original SFO user still synchronize with the contact they once owned? Carroll Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36287
  - 7
    - Page header or footer longer than a page. File 794368d5a91da8.rpt. Anyone seen this before? It only happens when trying to run the report via the CRM interface. The report ran fine last month. It's a copy of one of the canned pipeline reports that comes with CRM, with a date filter applied. Report has no parameters, just a filter. The report runs fine in Crystal. Many thanks Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36286
  - 8
    - SFO Offline error "Exception from HRESULT: 0x80040E14" Hi, I'm reposting this message because I haven't got any response. I'm receiving an Exception from HRESULT: 0x80040E14 when i'm trying to access any pages offline. Online works fine, and syching works fine. More detailed errors are as follows: Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [COMException (0x80040e14): Exception from HRESULT: 0x80040E14.] Microsoft.Crm.Platform.ComProx=ADy.CBizUserClass.Retrieve(CUser=ADAuth& Caller, String UserId, String ColumnSetXml) +0 Microsoft.Crm.Security.UserCac=ADhe.GetCurrentUser(Cache cache, String username) +748 Microsoft.Crm.Security.UserCac=ADhe.GetCurrentUser(Page page) +72 Microsoft.Crm.Application.Cont=ADrols.AppPage.OnLoad(EventArgs e) +101 System.Web.UI.Control.LoadRecu=ADrsive() +27 System.Web.UI.Page.ProcessRequ=ADestMain() +750 And this is the error in the Event Viewer. Source File: Not available Line Number: Not available Stack Trace Info: at System.Web.UI.Page.HandleError=AD(Exception e) at System.Web.UI.Page.ProcessRequ=ADestMain() at System.Web.UI.Page.ProcessRequ=ADest() at System.Web.UI.Page.ProcessRequ=ADest(HttpContext context) at System.Web.CallHandlerExecutio=ADnStep.System.Web.HttpApplicati=ADon+IExecu= tionStep.Execute() at System.Web.HttpApplication.Exe=ADcuteStep(IExecutionStep step, Boolean& completedSynchronously) I've tried re-installing SFO and continue to get the same error every single time. Does anyone have any idea what this error is even related to? =20 Thanks Linna Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36285
  - 9
    - .net 2.0 and CRM 1.2 Hello, Is it possible to make coexist .net 2.0 and CRM 1.2 on the same server ? Thanks, Nico Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36274
  - 10
    - Re: how to Customization of Contact form-CRM Hi, Thank you for response. Actually scenario isâ?¦ Click sales tab--------click Accounts (in sales tab)--------click particular account(in accounts ,it open popup window for accounts, in that)----click contacts(in this contacts list â??I want to put a filter (by using pick list) in this form)-after select the particular value ,the grids filters data). This is my task. Pls guide me clearly. Thank you venkataravikumar can you explain further and give more details on what you are trying to achieve -- John O'Donnell Microsoft CRM MVP http://www.mscrmfaq.us "venkat" <venkat@discussions.microsoft.com> wrote in message news:5F647A33-56C4-474A-9E78-BA5564B597D4@microsoft.com... > Hi, > > My task is(customizing CRM) put a DropDown list in contact > form(Sales------Account---------click on particular Account). & refresh > contact depend up on selecting list. > > Can u guide me how to achieve this clearly. > > Thanks in advance. > > venkataravikumar > Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36273
  - 11
    - SFO - IIS Error? Server Error in '/' Application -------------------------------------------------------------------------------- The path '/Application_GlobalResources' maps to a directory outside this application, which is not supported. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Web.HttpException: The path '/Application_GlobalResources' maps to a directory outside this application, which is not supported. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [HttpException (0x80004005): The path '/Application_GlobalResources' maps to a directory outside this application, which is not supported.] System.Web.Compilation.CodeDirectoryCompiler.GetCodeDirectoryAssembly(String virtualDir, CodeDirectoryType dirType, String friendlyName, StringSet excludedSubdirectories, Boolean noBuild) +781 System.Web.Compilation.BuildManager.CompileCodeDirectory(String virtualDir, CodeDirectoryType dirType, String assemblyName, StringSet excludedSubdirectories) +74 System.Web.Compilation.BuildManager.EnsureTopLevelFilesCompiled() +446 System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters) +360 [HttpException (0x80004005): The path '/Application_GlobalResources' maps to a directory outside this application, which is not supported.] System.Web.HttpRuntime.FirstRequestInit(HttpContext context) +767 System.Web.HttpRuntime.EnsureFirstRequestInit(HttpContext context) +90 System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr) +110 When i click on the Accounts or any other section. This is the error i get. Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36272
  - 12
    - contract update/cases The following scenario: When I close a case, I fill in the actual duration time. The actual duration time is subtracted from the contract. Till so fore no problem. Sometimes we have to reopen the case. So the action close case is cancelled. But the time which we had calculated before doesn't return on the contract. So when we close again the case more time will be subtracted from the contract. How can I fix this problem? Thanks in advance, Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36268
  - 13
    - Must a client have the SQL Desktop Engine? Hi, When you're installing MS CRM Sales for Outlook you have to install the SQL Desktop Engine! Now I'm wondering what does this do and is it absolutely necessary that it is installed? Let me know! Greetz ... Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36264
  - 14
    - Is there a "read-only" license for non-CRM users? Hi, i'm working in an organization with +- 30 people. Now I'm (trying to) implemend MS CRM for only a group of 10 people. Now is my problem ... all the data about customers will be stored in MS CRM like name, adress, email ..., but the other 20 people (mostly developers) needs this information so they can call and discuss problems with our clients. The only thing they want to see is the phonenumber or email (standard clientinformation) so they can communicate with them. I'm not going to buy 20 licenses for this groep which costs me $450,- per license. Is there some kind of "read-only" license which I can buy for this group? Or is there another way to make it possible that also this group can check the standard clientinformation? Let me know! Greets ... Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36263
  - 15
    - Email - Time and Date Stamps Hi I have a few problems with the Time and Date Stamping with regards to email: 1. When i promote an email to CRM i am unable to view the time and date in the body of the email that it was created like i can with and Outlook email? 2. When i forward the email i can see the date it was created on but i am unable to see the time it was created. 3. On the Activities tab\history of a record i need to see the time and date the email was received or created in Outlook not when it was promoted or created in CRM. Any help on the above mentioned points would be very helpful. Thanks in advance. Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36262
  - 16
    - Marketing Functionality in Microsoft CRM Does Microsoft CRM compe with a packaged solution for Marketing including Campaign Management, Campaign Metrics, Web Campaigns, Email Campaigns etc. Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36261
  - 17
    - Multiple Currency Thanks in advance for the help. CRM ver 1.2 does not support Multiple currency. One of the customers requirment is to have Multiple currency support. He buys products from various countries and sell them in his local currency and in dollars. The current version only supports one currency. Can any one provide us with a sutiable alternative solution regards sai Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36250
  - 18
    - Not Authorized to view this page Hi Guys, I have recently installed CRM 1.2 onto a clients server running sbs2003. Since I needed sharepoint to run, I moved sharepoint to a different website. I created a new CRM website and installed it. It worked corectly. I have now had to change the ip address of the server and websites. I can log onto sharepoint without a problem, but CRM keeps giving me a 'You are not authorized to view this page' error. I also cannot log into workflow manager, 'I am told that the server localhost is not responding.' Can anyone give me a solution to solve this? Please realise that while I have a fair bit of experience with sbs2003, this is my first install of CRM and I don't know much about it. Thanks for any help. Dave. Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36249
  - 19
    - email problem I tried to send email from CRM & failed - here's the log from event viewer -- what does this mean & where can i look to fix: Faulting application CrmBulkMailService.exe, version 1.2.3297.0, faulting module CrmBulkMailService.exe, version 1.2.3297.0, fault address 0x00015d0d. MSCRM Application Error Report -------------------------------------------------------------------------------------------------------- Error Message: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Source File: Line Number: Stack Trace Info: at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain() at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at System.Web.CallHandlerExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36248
  - 20
    - Opportunity to Account Hi - it seems that you cannot convert an opportunity to an account once you win the opportunity. I know you can create an account when you are converting a lead to an opportunity, but we don't want to create accounts unless we win the opportunity. Can someone advise me on a good way to do this? Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36246
  - 21
    - authentication on new Add-ons HI, I have created new add-ons for MS CRM. When ever user first time opens any of new add-on, there is window authentication window for password. Next time, it dont asks for it. If user closes CRM browser, opens it again. It will again ask for password for first time only. How to authenticate user automatically? uMar Khan Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36245
  - 22
    - XSD HI, whats the purpose of xsd? whats this "Fetch XML Schema in XSD " I know and understand BNF. I am developing add-ons for MS CRM. How can xsd help me. uMar Khan Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36244
  - 23
    - CRMQuery or SavedQuery Hi, I am trying to use CRMQuery class. Do anyone know detail of its table's attributes like layoutxml, exportxls, etc uMar Khan Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36243
  - 24
    - Adding more pull down options to Disqualifing a lead From Leads, if I were to click Actions > Convert Lead and then select Disqualify I have these pull down options to chose from: Lost Can not contact No Longer Interested Canceled I'd like to add more. Can it be done? Where and how? TIA! Eric Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36236
  - 25
    - Problem importing an xml file into Ms CRM The problem is that when we imported the xml file into a vanilla MSCRM database the contact form has â??lostâ?? all its labels from both fields and tabs, both o.o.b and customised. When we select any of these fields in the System Customisation utility, right click and look at the properties of the field the label is there, and reviewing the xml file in a text editor shows all the expected labels. However they do not show on the form either in the system customisation view or the usual user view. The import does not give any obvious errors, and we have redone the export of the xml from the client's MSCRM. The Contact form is working normally in their system. The client has previously added several fields to the contact table and form, but it still below the 8000 byte row size - just. The reason for bring the xml into a vanilla database is because the client has asked us to do some further customisations, and we did not want to do this directly onto their production system. Has anyone seen anything similar to this, and if so what is the fix? Thanks Gill Opsis www.opsis.com.au Tag: An Error has occurred. Please Contact Systems Adminsitrator Tag: 36234

I type MSCRM and receive this message - I've been out of town for a week -
what can i do to fix this?

Re: An Error has occurred. Please Contact Systems Adminsitrator by John

John
Mon Apr 04 17:40:30 CDT 2005

Some basic things to check

1 - is SQL server started
2 - are you CRM services running especially the CRM security service
3 - are you seeing any strange events on the application event log on the
CRM web server?

--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us

"tony" <tony@discussions.microsoft.com> wrote in message
news:FF93C813-ED8A-4240-AD6E-954189E7FB35@microsoft.com...
> I type MSCRM and receive this message - I've been out of town for a week -
> what can i do to fix this?

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