XML Error Message

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  - 1
    - CRM Redeploy - unable to register security service - hotfix Scenario â?? MS CRM 1.2 installed and functional on DEV1 server. Related databases on separate database server. Purchased a new surver to host CRM. Need to install new instance of CRM on the new server that is attached to the existing database so as not to lose any customer data. Problem â?? Installation on new server failed. Message appeared saying â??unable to register security serviceâ??, which is a vital part of the application. CRM requires that all patches and hotfixes applied to the original server must be applied to the new server for redeployment as well. The event log message for the above mentioned error stated: Error: Incorrect or incompatible database version. If you have applied any patches or hotfixes for Microsoft CRM, please apply them to this server as well.-2147467259 (0x80004005) Description: Unspecified error Comments: Database Version: 1.2.3297.106 Installed Version: 1.2.3297.0 QFE number to apply: 0 There was a hotfix that was applied to DEV1. However, the hotfix requires that CRM Server be installed in order for it to be applied. So I installed CRM again, opting to ignore the error messages, then successfully applied the hotfix. I tried to uninstall/reinstall CRM again, but still received the same error. On the advice of some users on the MS CRM community boards, I added the service accounts to the â??Pre windows 2000 Compatabilityâ?? group in Active Directory. Did not help. Also made service account for main CRM service a domain admin, still no help (service account is no longer domain admin, but is still in pre win2k compato group.) Solution â?? After further digging, I found the buildversion table in the company_MSCRM database. It listed the build version and revision numbers in one row of data. The revision number can be changed when hotfixes are applied. That data apparently must match exactly that of the instance of CRM you are trying to install (when attaching to an existing database, of course) or the install will fail. The problem is that a fresh install of CRM has 0 for the revision number, so it will not match a previous install if there was a hotfix applied. However, you can not apply the hotfix to the new server until CRM is installed. This seems to be a catch 22. To get around this, I manually changed the revision number in the table back to 0 then attempted the install. It worked fine. I then reapplied the hotfix for good measure (though it wouldnâ??t let me reinstall the hot fix until I changed the revision number back to its original value, in this case 106). CRM then worked fine and the problem was solved. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=9af883bb-fbd6-4319-9c9a-c83dc1ba7d05&dg=microsoft.public.crm Tag: XML Error Message Tag: 43363
  - 2
    - Modified on dates I have a rather peculiar situation. Every time a record (Opp, Acct, Contact) is opened, the modified on date is updated to the current date and time. I know that updating roles will have an effect on the modified on date, and we are in the process of working with Tech Support to clear up some security descriptor issues. However, I cannot replicate this issue in any other environment I have worked in or have access to. Anybody else seen anything like this before? Thanks! Dave Tag: XML Error Message Tag: 43361
  - 3
    - Dropdown and Popup Menus cut off through web interface. When I connect to CRM through IE6, some of the menus are incomplete. A couple of examples are: 1. The calendar popup is almost cut in half, so the right arrow on the top of the calendar is cut off. 2. Under the actions dropdown menu, at the bottom should be a menu item called Send Direct Email, but it's not showing up. This problem only happens when I'm logged in through my vpn on my home computer. When I log in from the office with my office computer, everything displays correctly. Tag: XML Error Message Tag: 43359
  - 4
    - How to register 8-CD "CRM Sales Advisor" Kit Hello, I recently registered as an MBS Partner. After discussing the "CRM Sales Advisor" program, MBS sent me an 8-CD CRM Package that was said to be a five-license kit for demonstration purposes. I can't figure out how to register it to get a License Number. I've successfully registered my MS Partner Action Pack CRM Package, but that one came with a usable 25-digit Product Key. THIS SET has no Product Key. Disk One has a yellow sticker that says: "Volume Licensing Customer. To use this product you will need a Business Solutions Registration Key. In order to obtain it, you must register this product at: http://www.microsoft.com/businesssolutions/msbregistration Please note that to obtain your key, you will need to have your License Agreement details. If you do not have these details, please contact your reseller to obtain them prior to registering. Unlicensed Software - Illegal without separate license from Microsof ----------------------------------------------------------------------------------------- I've tried numerous times to register it on the MBS CRM Registration Web Site, but, with no Volume License Number and no Open License Number, I'm running out of options. I've spent a week corresponding with VOICE support, to no avail. So far, I can't seem to reach anybody helpful at the MBS office in North Dakota, who sent me this package. The paperwork says the package was odred by: VOICE Services and MBSORDER. Anybody know how to register this CRM package? Thanks! Myron Johnson RTA Information Technology Microsoft Small Business Specialist Tempe, Arizona, USA Tag: XML Error Message Tag: 43355
  - 5
    - Attach Email to a case Hello all, Can anyone advise me on how I attach an email to a case? Im sure it is simple but I seem to be missing the steps and obviously the know how. Thank you. Keith Tag: XML Error Message Tag: 43354
  - 6
    - callout com+ via proxystub hi, i have developed a post callout routine. When i install the component on the crm server as com+ it works fine. Now i install the component on a other server as com+. I create a proxstub/msi-package and install this on the crm server. When i use the com+ proxy on the crm server with a own testtool it works also fine, but when i use the crm webclient the server doesn't make the callout to my compontent. Have anybody a idea whats happen or what's wrong? Thank's for help Ralf Tag: XML Error Message Tag: 43352
  - 7
    - Email Assignment to a Case Hello all , I have a user that looks in the Queue for incoming support requests. The user can assign the email to another user but that is all. Can someone let me know what types of permissions the user needs to assign that email to a case and delete the email from the Queue. Thank you. Keith Tag: XML Error Message Tag: 43344
  - 8
    - Find contacts does not work? Hello, It seems that if you user doesn't have access to the "All Active contacts" view then the Find does not work. Any comments? Thanks for your help. Tag: XML Error Message Tag: 43336
  - 9
    - Modifying ID in PickList Hello, We added some values in a pick list. We got the ID #. Some values were deleted and we now need to mapping some fields. Mapping between picklist only works with ID's. I am wondering if there is anyway to get the deleted ID and modify the value. Thanks for your help Tag: XML Error Message Tag: 43335
  - 10
    - Offer On Demand Web Demos For Product Installations Microsoft seems to sometimes work from a problem up approach in terms of how it posts information. I understand the reasoning behind this, but sometimes just having the information on how a successful installation should go is needed. I think it would be very beneficial if you offered "On Demand" Web Demonstrations for installing products such as MS CRM, Great Plains and other products. I think you would reduce a lot of problems and simple questions if you had an "On Demand" demonstration of how an installation should go. Then if an individual runs into an issue a user could click on some links of potential issues. This would direct an individual to a list of particular problems that they can research. This may sound like a simplistic approach, but sometimes less is more and getting just the basics demonstrated can go a long way. For example, demonstrate an installation of CRM server, and also do a demonstration of CRM Client for Outlook. Thank you. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=2c0ac337-78ac-4302-a7b7-67a14563f9ed&dg=microsoft.public.crm Tag: XML Error Message Tag: 43334
  - 11
    - CRM and Great Plains Basic Installation Instructions for Client I did a search for installation instructions for CRM and it reported no articles found. Just loading CRM can be a major ordeal with this fix and that fix, and to not have an easy to find detailed instructions is just confounding to me. How about just a basic list on how an installation of CRM and Great Plains on the client system. Thank you. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=6034d4e2-df4d-473f-b1d5-360b9fe22115&dg=microsoft.public.crm Tag: XML Error Message Tag: 43330
  - 12
    - After modify isv.config, the CRM login error. Just add the following code to isv.config, but when login CRM, it says "error...". I think I need to do some extra jobs? <MenuBar>   <CustomMenus> <Menu Title="ISV"> <MenuItem Title="New Window" Url="http://www.microsoft.com"/> <MenuSpacer/> <SubMenu Title="ISV Tests"> <MenuItem Title="Modeless Dialog" Url="http://www.microsoft.com" WinMode="2"/> <MenuSpacer/> <MenuItem Title="Modal Dialog" Url="http://www.microsoft.com" WinMode="1"/> </SubMenu> </Menu> </CustomMenus> </MenuBar> Tag: XML Error Message Tag: 43329
  - 13
    - Label Merge Hi, Does anyone know how to use the label merge in SFO? I had measured the label sizes but when i print it out, there were some data did not fit properly on the label. How can i make them all fit on the label??? One thing i notice also, let say the records that i merged were 10. In the label, some data were being duplicate and some data did not print out. What's wrong with this?? Can anyone help me ASAP? Thanks, Carrie Tag: XML Error Message Tag: 43328
  - 14
    - How-to - create service pricing with a percentage of total price Hello there. Just installed CRM and is trying to figure out the best approaches. Right now i'm stuck with service pricing. We sell our normal products (software), but we also sell two additional services: Upgrade - 10% of total price pr. year Support - 10% of total price pr. year Whats the best approach to handle this price ? I tried to add a product with a price of 0,1, and then enter en amount of the total price but this insnt good enough because the price will not update, and i need to manually calculate the price.... Thanks in advance - RenÃ© R. Nygaard Tag: XML Error Message Tag: 43326
  - 15
    - Allotment Time Reset When you create a contract line item and specify the allotment under "Total Cases/Minutes", is this allotment reset monthly? or is this the total allotment for the entire contract? If the latter, how can I setup CRM to automatically allocate the amount specified on a monthly basis i.e. client is allocated 5 hours/month - after 5 hours, they must pay at a discounted rate? Tag: XML Error Message Tag: 43323
  - 16
    - Cleaning Product List We have put in some test products and Leads against them. We are now going to turn on the system. How do we clear, or claer the dtabase back to start? Tag: XML Error Message Tag: 43322
  - 17
    - Showing All Activities in Workflow Hi All I have a workflow in which there are around 15 activities, which are to be strictly perform one after another but at the same time all of these activities should be visible to its owner but this User should not be allowed to perform an Activity if Activity previous to this one is not completed. At the moment I create next Activity after completion of Previous Activity, in this case User can see only that activity which he is suppose to act on. Can I do this in CRM 1.2? Tag: XML Error Message Tag: 43312
  - 18
    - SQL Server 2000 Report Pack for Microsoft CRM 1.2 Hi, I have a single server deployment of Microsoft CRM 1.2 in Small Business Server 2003. Where would I install the SQL Server 200 Report Pack for MS CRM? Is it in my current installation server (SBS 2003) or in a different workstation just like in the setup for Crystal Reports, wherein Crystal Reports 9.2.2 should not be installed in CRM server. Actually I have tried to install the Report Pack in my single server deployment but I encountered this error: object reference not set to an instance of an object I have already complied with the system requirements except for having the Visual Studio.NET 2003 installed which is declared as optional. Do I have to install the Visua Studio.NET 2003 to resolve this error? Looking forward for your immediate response. Thanks in advance! Tag: XML Error Message Tag: 43311
  - 19
    - Workflow Accelerator Not Working I installed the first part of the CRM Workflow Accelerator, the Marketing Process. When I added my first test lead, the Workflow Monitor shows the Lead rule running but the log shows an error and the process is paused. The error in the log is: "<description>The specified attribute does not exist on this entity</description><details>The attribute 'CFIMarketingStage' is not an attribute of the entity 'Lead'</details><file>D:\CRM\Core\src\platform\include\OMCommon\CRMPropertyBagUtil.inl</file><line>43 The D: drive is my CD ROM on the server which is currently empty. Any ideas how can I resolve this? Thanks! Larry Larry Lentz MCSE+I, MCSE W2K, MCDBA, MCSA Messaging GoldMine Certified Professional Lentz Computer Services Microsoft Small Business Specialist San Antonio, Texas Larry@LentzComputer.net www.LentzComputer.net I sell hardware, software, and me! -- Larry Lentz MCSE+I, MCSE W2K, MCDBA, MCSA Messaging GoldMine Certified Professional Lentz Computer Services Microsoft Small Business Specialist San Antonio, Texas Larry@LentzComputer.net www.LentzComputer.net I sell hardware, software, and me! Tag: XML Error Message Tag: 43308
  - 20
    - Launching an .Executable through the ISV.config file Hello, Is there anyway to launch an executable using the isv.config. Adding a button and associating a URL to it is not a problem but wanted to see if I could associate other file types For example, the local box may have an executable that kicks off a separate process for integration or the file may be located on a shared directory on a different server. thanks for the help!! Tag: XML Error Message Tag: 43306
  - 21
    - Problem Printing Custom Report in CRM When we try to print a custom report from CRM, we receive the following error from Crystal: Information is needed before this report can be processed. [On Cache/Page Server:MSCRM.pageserver] We can see it on the screen and can exported to Word. I have seen similiar problem in the Newgroup. The suggestion was to verify the database location is listed as SSO, but we do not know where to find this information. Tag: XML Error Message Tag: 43304
  - 22
    - Assigning Cases... We are in the process of completing a MS CRM 1.2 Professional Configuration here in our office. I have come across item I need to change but not sure how to accomplish this task. In our office when a case is put into our current system, the person putting the case in assigns the case to an engineer. However, in our current configuration of CRM 1.2, when we create a case, we are not allowed to assign this case to another person in the system. The lookup button is grayed out. I assume since the button is there it can be done but not sure what setting I may have missed to allow this to happen. Can anyone help? Tag: XML Error Message Tag: 43302
  - 23
    - Quota Security Hi, Does anyone know exactly which security setting on CRM 1.2 allows a user to write/save quotas for sales people? I have a customer who can open and alter these but they are not able to save the settings in the quotas. Cheers Tag: XML Error Message Tag: 43299
  - 24
    - paste to field I want to be able to paste text into a field instead of typing. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=3e0fd8db-8f27-4af3-9eec-80dd4d738033&dg=microsoft.public.crm Tag: XML Error Message Tag: 43293
  - 25
    - Workflow E-mail from field Hello eveybody, Is there any way in a workflow e-mail to modify the from field to be the owner of the Opportunity record and not the person who is logged into MSCRM? I appreciate any and all suggestions on this matter. Thanks ahead of time. -- JDMcDonnell A+ MCP Certified Tag: XML Error Message Tag: 43291
- Next
  - 1
    - CRM "inadequacies" Coming from multiple worlds of CR Systems other than MSCRM-- and being a newbie user-- myself and the majorty of my users are struggling with the multi-steps we need to go through for activities and the seemingly un-thought-through default settings (e.g., Activity duration deaults to 30 minutes?!?!?!). What is the most effective means of addressing these struggles? Thanx Tag: XML Error Message Tag: 43271
  - 2
    - Workflows not firing Hi, My workflows are not activating, but i get these two messages in the event viewer??? -------- Error: action {B936E9DF-D1AB-44C5-B5A7-8C89198FA2A3} failed in step {45360BFE-0645-4AA1-A837-58A8A2078962} of process instance {EEB932A2-D0F3-4760-995A-86DDDC13E2A6}. -------- Error: process instance {EEB932A2-D0F3-4760-995A-86DDDC13E2A6} paused. Tag: XML Error Message Tag: 43259
  - 3
    - Error - There is already an object named 'BusinessUnitBaseTemp' in the database While running the Redeployment Wizard - I am getting a database error. Here is the entry from the import.log file 08/25/2005 09:30:34 Database updated succesfully, row count is 46 08/25/2005 09:30:34 Backup BusinessUnitBase table. 08/25/2005 09:30:34 There is already an object named 'BusinessUnitBaseTemp' in the database. 08/25/2005 09:30:34 Microsoft OLE DB Provider for SQL Server 08/25/2005 09:30:42 Import ended Any ideas what could be the issue? Thanks Rajib Tag: XML Error Message Tag: 43255
  - 4
    - CRM server will not get though internet I installed CRM on SBS 2003. i have 2 net work card in my machine. one for internet ip and another for local intranet. i got the crm through intranet. but i cant get the crm through internet IP. please help me for getting CRM throgh internet. helps will appreciated.... Tag: XML Error Message Tag: 43254
  - 5
    - Exchange connector We moved our CRM deployment from one server to another server. Everything works well except the routing of the e-mails. The exchange connector is installed without problems. Mails however are not send and creates (unexpected) errors on the client. In KB861418, MS states that The Microsoft CRM Exchange E-mail Router is designed to work with one Microsoft CRM Server installation. During the installation process, you can add more than one Microsoft CRM Server in the wizard, but the router will only send e-mails to the first Microsoft CRM Server that is available. We never moved the CRM from the old server, but kept it there as a BackUp solution. Is the above mentioned KB article referring to actual active CRM-servers, or just any CRM server available? If this is the problem, how is everybody else handling with this kind of situation, and if not what could cause the problem? Kind regards, Willem van Rooij Business Network Systems Tag: XML Error Message Tag: 43253
  - 6
    - CRM licensing question... I bought a sales module and 5 sales pro user. Now i want to add 5 service user. Should i buy a service module, 5 service pro user and add them to the my sales module? Or should i buy suite modul and install CRM from the beginning? Another question: if some user have sales and service licensing does he have the same functionality like user whith suit licensing? Best regards Luck Tag: XML Error Message Tag: 43251
  - 7
    - Schema Manager - Date field not working Hi Guys, I have added 2 fields in the Schema manager, both of type "Date & Time". After publishing the Customizations, i add these into the CRM, but cannot use them in the Workflow Manager? Does anyone know why? Rgds Jefferson Tag: XML Error Message Tag: 43249
  - 8
    - ZIP/PostCodes and CRM How do you link the Post Code Database so that when you time in Post Code it populates the Address fields? Tag: XML Error Message Tag: 43248
  - 9
    - MSCRM 3.0 database Hi, Does anybody about the MSCRM 3.0 database, does it use the same schema as 1.x? In other words will there be any data conversion needed when upgrading? I browsed through the MS whitepaper about upgrading but I did not see anything about upgrading the DB or data migration. So I assumed that just the application will be upgraded (as well as email router etc.) and the 1.x version database will remain the same. But on the other hand, since for example there will be a possibility in the 3.0 to create custom entities, I'm not sure if they can handle everything with the old schema. If anybody knows any info about this, please let me know. Thanks. Tag: XML Error Message Tag: 43246
  - 10
    - Workflow - Logical User I have a workflow which sets the first activity to a team leader. I then want the team leader to assign this activity to one of his team and then all other activities set in the workflow to be assigned to this user. I was hoping logical user would help in this situation but is doesn't. Any ideas Thanks James Tag: XML Error Message Tag: 43244
  - 11
    - Default Installation Question Hello All, We are installing Microsoft CRM, but the SQL Server that the database is going on currently has a current database installed in a Instance. is it possible to create a database in the default instance (required by CRM to be a supported installation) after non default instances have been installed? Thanks B Tag: XML Error Message Tag: 43243
  - 12
    - Who Can explan external error? I have mentioned that many users faced the ( External-Error,No such object on server). But till now, seems nobody can explain this problem. Nobody can give details. 5555555 Actually, I dont think it's a complex problem. Microsoft may only need to tell us where to maintenance the Domain-User ID in CRM. Tag: XML Error Message Tag: 43233
  - 13
    - External Error - No such object Dear all, recently, we dropped a domain-control (Other DCs remain), other servers and clients can work well, but the CRM System cannot work, the dialog will appear that (External Error - No Such Object On Server. "The selected object could not be found. Verify that the object exists in both the database and Active Directory.") Then I let all my staff to stop working and Formated the computer, and reinstalled SQL server (and use sp_attach_DB to attach the original CRM databases). Then reinstalled the CRM Server 1.2 software. After that, the problem remains. I want to know (1) Which object ? (2) where to verify? (3) How to correct? Please help me. Because all coleagues are waiting for me to start the CRM server again. Tag: XML Error Message Tag: 43231
  - 14
    - Post callouts fire SOMETIMES... Hi All, I'm wondering if anyone has heard of this before or has any information that may help. I have a custom application that sends inserts, updates, and deletes to CRM. This app works perfectly and when these changes are sent to CRM via the framework the post-callouts are fired. I also use the CRM user interface that is packages with CRM and when a make a change to an account or contact within that UI post-callouts are NOT fired. It worked before from either application and I'm really not sure when it stopped working, but it was most likely within a month. I'm guessing that it is an update or service pack 1 that I installed, but I really have no clue. I'm using CRM 1.2 and windows 2003 SP1. Any ideas? Tag: XML Error Message Tag: 43228
  - 15
    - Workflow and Permissions I am trying to create a workflow rule that can be manually applied to Leads. The rule will update some fields and create some activities. However, when I attempt to apply my rule, I receive the message: "You do not have sufficient Acces Rights or Privileges to perform this action" I'm a bit confused by that, because I hold every role in the system including System Administrator. What access rights do I need to apply a workflow rule to a lead? What is preventing me from doing this? Regards, --Tim Long --TiGra Networks Tag: XML Error Message Tag: 43222
  - 16
    - Closed Activity Error - Details of Meeting Cannot Be Displayed I have a problem in which I cannot display activity details for closed appointments. This is random problem as I can opening other activities and appointments for different and same timeperiods. We have done no system customizations or additions to the database other than regular data entry. The error message I am getting is as a follows: MSCRM Application Error Report: ------------------------------------------------------------------------------------------------ Error Message: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Source File: Line Number: Stack Trace Info: at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain() at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at System.Web.CallHandlerExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Someone posted something similar to this and was referred to Techknowledge article 34755; however this does not seem to relate to my particular problem. Does anyone have any other suggestions? Thank you. Tag: XML Error Message Tag: 43218
  - 17
    - Re: Helo and local domain name Tim H. wrote: > "Jim McBee (MVP)" <jmcbee@cta.spambegone.net> wrote in message > news:%2393JljOqFHA.4088@TK2MSFTNGP15.phx.gbl... >> Tim: >> I have seen this before. The problem is that when the HELO or >> EHLO is sent with your computer's name (HELO >> local_server.domain.local), the receiving system takes that name and >> verifies that it is good. The underscore character is not supported >> on some Unix-based DNS servers, so the remote system might reject >> the inbound connection. >> >> The good news is that it is really simple to fix if you only >> have one Exchange server. Bring up the properties of your SMTP >> virtual server, go to the Delivery tab, click the Advanced button, >> and change the Fully Qualified Domain Name to something that is >> resolve-able externally (such as SMTP.yourdomain.com). Just make >> sure you get that underscore character out of there and the world >> will be a happy place. At least for this particular problem. >> >> If you have multiple Exchange servers in your organization, you >> will need to make sure that whatever name you put in to the Fully >> Qualified Domain Name field is "resolvable" internally. Other >> Exchange servers will look that name up in the Active Directory in >> order to deliver mail to that server. >> >> -- >> Jim McBee >> - MostlyExchange Blog: http://mostlyexchange.blogspot.com >> - Exchange FAQ: >> http://www.swinc.com/resources/exchange/ >> >> >> "Tim H." <thauge@stonelFILTER.com> wrote in message >> news:%238lfruNqFHA.1324@tk2msftngp13.phx.gbl... >>> A company with whom we email is not receiving our email because of >>> an issue (according to them) with HELO. According to them, we're >>> sending our server's local domain name which contains an underscore >>> (local_server.domain.local). Their mail service is unable to >>> accept a name that contains an underscore. How do I (or, can I?) >>> change it so that the "Received from" on mail sent from our server >>> line contains something other than the local name for my server? >>> I'm using Exchange 2000. >>> >>> TIA. >>> Tim >>> > > Thanks for the reply! I'm only running one Exchange Server but, I'm > also running MS CRM which interacts with Exchange. Any idea if > changing the FQDN will affect CRM? I'm gonna cross-post this over to the CRM group to see if anyone can help. Tag: XML Error Message Tag: 43217
  - 18
    - crm sdk Can anyone point to me about good documentation of how to create an order using CRM sdk. If you also can provide a sample program that will be very helpful. When I am trying to create an order I am getting error like "callout isv code throws exception" Any clue about this error and its fix. regards Arunachalam Tag: XML Error Message Tag: 43215
  - 19
    - The most annoying problem. Sales people are not negineers. They simply "don't have the time" to go off line before they are ready to catch a plane. The result of this is having to reload the CRM Outlook Add in a few times a month for users. Now I came accross one, where I reloaded the CRMAddin.dll, yet the forms don't show up inder froms mananger. The first CRM form does not come up, the folders do. How do I add the froms back? A<. Tag: XML Error Message Tag: 43212
  - 20
    - Error Message when Importing Contacts When trying to do an import I get an IE error message immediately stating "The ActiveX control did not download properly. The import is being stopped. Any suggestions? Tag: XML Error Message Tag: 43211
  - 21
    - advanced read-only security I have a client with an obscure security need. They want all users to be able to search for a contact record and have them be able to see the preview information for each record that is returned in the resultset. However, they do not want them to be able to open the main record window to view the complete record information. I know of no way that this can be done through the application BUT I was wondering whether it would be possible to add additional security verification code when the preview is selected. thanks in advance Tag: XML Error Message Tag: 43210
  - 22
    - onchange event- UTC format for Date I am using a picklist onchange event to change the date of another field. Date value is in the format of 'mm/dd/yyyy' in the script. But It's a format of returnValue field which takes UTC format. I tried Date.toUTCString() function but it did not work either. Can anyone tell me how to correctly format UTC date. If there is any function availabe please let me know. I will greatly appreciate help. thanks, Tag: XML Error Message Tag: 43209
  - 23
    - CRM integration with GP: BizTalk errors I've completed the integration, but I'm getting 2 Biztalk errors. Any help or direction appreciated: APPLICATION ERROR: Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1000 Date: 8/24/2005 Time: 4:51:50 AM User: N/A Computer: NJBTS02 Description: Faulting application MSCIS.exe, version 3.0.2023.0, faulting module ntdll.dll, version 5.2.3790.1830, fault address 0x000396d0. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 4d 53 43 ure MSC 0018: 49 53 2e 65 78 65 20 33 IS.exe 3 0020: 2e 30 2e 32 30 32 33 2e .0.2023. 0028: 30 20 69 6e 20 6e 74 64 0 in ntd 0030: 6c 6c 2e 64 6c 6c 20 35 ll.dll 5 0038: 2e 32 2e 33 37 39 30 2e .2.3790. 0040: 31 38 33 30 20 61 74 20 1830 at 0048: 6f 66 66 73 65 74 20 30 offset 0 0050: 30 30 33 39 36 64 30 00396d0 COM+ ERROR: Event Type: Error Event Source: COM+ Event Category: Unknown Event ID: 4786 Date: 8/24/2005 Time: 4:51:34 AM User: N/A Computer: NJBTS02 Description: The system has called a custom component and that component has failed and generated an exception. This indicates a problem with the custom component. Notify the developer of this component that a failure has occurred and provide them with the information below. Component Prog ID: Method Name: IObjectControl::Release Server Application ID: {0C9B9BBE-E0F2-4485-9BE8-C40BAC8D0677} Server Application Instance ID: {950392FC-7553-4B89-8AA0-BFD63FDE2EEE} Server Application Name: BizTalk Server Interchange Application The serious nature of this error has caused the process to terminate. Exception: C0000005 Address: 0x7C8396D0 Call Stack: ntdll!RtlAddressInSectionTable + 0x18a ntdll!RtlAddressInSectionTable + 0xda dbaccessor!CDBAccessor::Flush(void) + 0x19 CISDTA!CDBAccessor::operator=(class CDBAccessor const &) + 0x407b CISDTA!DllUnregisterServer + 0xa9f cisengine!GetNewStateEngine(struct IInterchangeStateEngine * *) + 0x28f cisengine!GetNewStateEngine(struct IInterchangeStateEngine * *) + 0x24c CISAPI!DllUnregisterServer + 0x6c3 COMSVCS!DispManGetContext + 0x1d6fe COMSVCS!DispManGetContext + 0x1cec0 COMSVCS!DispManGetContext + 0x1c76c COMSVCS!CoCreateActivity + 0xa3a COMSVCS!CoCreateActivity + 0xa1a COMSVCS!RegisterComEvents + 0x4fba4 COMSVCS!RegisterComEvents + 0x4fd79 msvcrt!_endthreadex + 0xa3 kernel32!GetModuleFileNameA + 0xeb Tag: XML Error Message Tag: 43206
  - 24
    - Query re Microsoft CRM-Exchange E-Mail Router We're thinking about purchasing Microsoft CRM. Question: if an email is directed to an address that shows up in Microsoft CRM, is the email a) no longer stored on the Exchange Server but only on the SQL server pointed at by CRM b) on both c) just on the Exchange Server but incorporated from there by the CRM system. Where can I find more information or documentation on this feature of Microsoft CRM? In general product description documentation seems very weak. Tag: XML Error Message Tag: 43205
  - 25
    - Convert Lead to Account Button Is there a way to disable the "Convert Leads to Account" button in the "Leads" form? We do not want to prevent the users from creating accounts we just do not want them to do it by converting a lead to an account. We would prefer they add Accounts in the Accounts section. -b Tag: XML Error Message Tag: 43204

When I click on the Summary button for a case I receive an error message
stating the following. Error: Object doesn's support this property or method
Xml: undefined

The only choice I have is to click the OK button.

I then am able to go into the summary without any issues. This is just an
annoying error and if anyone can help me figure out why it is being displayed
I would appreciate it. Thanks.

Keith

RE: XML Error Message by MattNC

MattNC
Fri Aug 26 16:04:09 CDT 2005

I assume you are using an add-in like c360 Activity Summary, since there is
no "Summary" in CRM out of the box. I would check with c360's support if
that's where you purchased the add-in.
--
Matt Wittemann
http://icu-mscrm.blogspot.com

"Keith" wrote:

> When I click on the Summary button for a case I receive an error message
> stating the following. Error: Object doesn's support this property or method
> Xml: undefined
>
> The only choice I have is to click the OK button.
>
> I then am able to go into the summary without any issues. This is just an
> annoying error and if anyone can help me figure out why it is being displayed
> I would appreciate it. Thanks.
>
> Keith

Re: XML Error Message by John

John
Fri Aug 26 23:48:57 CDT 2005

is this happening on all worksaitons or only one?

--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us

"Keith" <Keith@discussions.microsoft.com> wrote in message
news:FCBCD060-EB6F-4D22-9224-17D2D586D876@microsoft.com...
> When I click on the Summary button for a case I receive an error message
> stating the following. Error: Object doesn's support this property or
method
> Xml: undefined
>
> The only choice I have is to click the OK button.
>
> I then am able to go into the summary without any issues. This is just an
> annoying error and if anyone can help me figure out why it is being
displayed
> I would appreciate it. Thanks.
>
> Keith