Emails Not Showing Up

If we send emails from within CRM (and they send fine), shouldn't their
replies show up in CRM as well? Ours don't. Any ideas?

Thanks

Ron
Wed Jul 26 01:06:21 CDT 2006

Matt,

If the emailrouter is installed on the Exchange server and the rules are
deployed on the email boxes, the replies should automatically be send to CRM
Regards,

Ron Wallegie

"Matt Harvey" <rifleman@gmail.com> wrote in message
news:OKTLbNDsGHA.1224@TK2MSFTNGP03.phx.gbl...
> If we send emails from within CRM (and they send fine), shouldn't their
> replies show up in CRM as well? Ours don't. Any ideas?
>
> Thanks

lsoares
Mon Jul 31 10:51:02 CDT 2006

Hi,
In the settings -> organization settings (i think) there's 1 option that let
us choose if we want send/receive emails on the same "email" or not... sorry
not telling you with more detail but i dont have a MS CRM here... just look
there ;)

"Matt Harvey" wrote:

> If we send emails from within CRM (and they send fine), shouldn't their
> replies show up in CRM as well? Ours don't. Any ideas?
>
> Thanks
>