KateMCC
Sun Mar 19 00:10:27 CST 2006
Are there any work arounds for this?
"Cozy" wrote:
> Hi Funboy
>
> Unfortunately the functionality to email sales literature is still missing
> from V3 so you still have to make a standard attachment to an email.
>
> With regards to KB articles in V3, there is now a button on the article to
> send by email, or if you are looking at a case you can search the
> knowledgebase, return an article and email it directly out from the case
> screen - that works really well.
>
> Cozy
>
>
> "funboy" <public@esteq.com> wrote in message
> news:1139489723.480902.178940@z14g2000cwz.googlegroups.com...
> > Is it possible to have Sales Literacture emailed to customers,
> > similarly to how knowledge base articles can now be sent?
> >
>
>
>