Zoonk
Thu Oct 27 23:54:39 CDT 2005
Rob and tim,
You were dead right - looked for and changed the other views and it updated
beautifully..
Thanks so much for your help!!
Zoonk
"TimHutchison" <TimHutchison@discussions.microsoft.com> wrote in message
news:E926C78A-B912-435B-BACF-4B33B8D59133@microsoft.com...
> Zoonk:
> I did use Rob's suggestion and it did work. However, I found that there
> were many views that had to change. Per Rob's suggestion, look at the
> SavedQueryBase table and update all views that have to do with Activities
> and
> you should be OK.
>
> Tim Hutchison
>
> "Zoonk" wrote:
>
>> Rob,
>>
>> I had the same issue as Tim in regards to customising the Activities
>> view.
>> I have followed your example and changed the view, published changes in
>> Deployment Manager and performed an IIS reset, yet the view has not
>> updated.
>>
>> Could you please point me in the right direction re making the updated
>> view
>> visible to all users?
>>
>> Thanks,
>>
>> Zoonk
>> "Rob Bakkers" <RobBakkers@discussions.microsoft.com> wrote in message
>> news:98596249-7E42-4516-BB97-9C3439329E41@microsoft.com...
>> > Hi,
>> >
>> > Are these incomming or outgoing emails?
>> >
>> > Regards,
>> > Rob Bakkers,
>> > Avanade Netherlands
>> >
>> >
>> > "TimHutchison" wrote:
>> >
>> >> Hi Rob:
>> >>
>> >> Re 1. To my understanding, email activities are always "closed".
>> >> There
>> >> is
>> >> no "Close" action on the "Actions" menu.
>> >>
>> >> "Rob Bakkers" wrote:
>> >>
>> >> > Hi,
>> >> >
>> >> > 1. Have you tried closing the email activities?
>> >> >
>> >> > 2. You cannot edit the activity views in the CRM system using
>> >> > supported
>> >> > customizations. You can do this with a non supported customization.
>> >> > In
>> >> > internet explorer open the following url:
>> >> >
http://<crmserver>/tools/viewEditor/viewManager.aspx?id={00000000-0000-0000-00AA-000010001899}
>> >> > where <crmserver> is your own server. You can customize the view
>> >> > there.
>> >> > More
>> >> > GUIDs can be found in the SavedQueryBase table in the _MSCRM
>> >> > database.
>> >> >
>> >> > Regards,
>> >> > Rob Bakkers,
>> >> > Avanade Netherlands
>> >> >
>> >> >
>> >> > "TimHutchison" wrote:
>> >> >
>> >> > > I'm new to CRM and have two issues I can't seem to solve.
>> >> > >
>> >> > > 1. Email activity exists in My Work -> EMail. These messages
>> >> > > came
>> >> > > from
>> >> > > external customers. What do I have to do to make these go away
>> >> > > from
>> >> > > this
>> >> > > view?
>> >> > >
>> >> > > 2. Can the Activities list and Activities History list be
>> >> > > customized? I
>> >> > > simply would like to see them sorted by date rec'd (desc) but the
>> >> > > Activities
>> >> > > screen does not seem to be available under customizations.
>> >> > >
>> >> > > Thank you in advance to any/all who answer.
>>
>>
>>