Email address fields in CRM are formatted in blue and underlined. This
normally indicates a link in CRM. However, when users click on an email
address, nothing happens. This does not meet users expectations. Email
fields should either not be formatted as links or the field should perform an
action when clicked on, like open up a new email in outlook pre-filled with
the email address.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=1f8bdcdd-7866-4beb-8935-f2dde3b82c72&dg=microsoft.public.crm

Re: Email address fields should not be formatted as a link by Michael

Michael
Mon Jul 02 11:15:47 CDT 2007

Hi Randy,

Here's a workaround you can use: "Creating a new email when double-clicking
a standard text field" in "Client Side Scripting - More JavaScript Code"
(http://www.stunnware.com/crm2/topic.aspx?id=JS4).

--
Michael Höhne, Microsoft Dynamics CRM MVP

Web: http://www.stunnware.com/crm2
Feed: http://www.stunnware.com/crm2/atom.aspx
Custom Lookup Dialog: http://www.stunnware.com/crm2/?area=customLookup
The JavaScript Snippets Directory:
http://www.stunnware.com/crm2/topic.aspx?id=JS13

----------------------------------------------------------

"Randy Bristol" <RandyBristol@discussions.microsoft.com> schrieb im
Newsbeitrag news:1F8BDCDD-7866-4BEB-8935-F2DDE3B82C72@microsoft.com...
> Email address fields in CRM are formatted in blue and underlined. This
> normally indicates a link in CRM. However, when users click on an email
> address, nothing happens. This does not meet users expectations. Email
> fields should either not be formatted as links or the field should perform
> an
> action when clicked on, like open up a new email in outlook pre-filled
> with
> the email address.
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow
> this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=1f8bdcdd-7866-4beb-8935-f2dde3b82c72&dg=microsoft.public.crm



Re: Email address fields should not be formatted as a link by RandyBristol

RandyBristol
Mon Jul 02 11:52:05 CDT 2007

Thank you very much for the response and the link to the web site, there are
some very useful scripts there! Since the email fields in CRM only have the
OnChange event to attach script to, in order for this script to work, you
have to first enter or change the email address on the form, correct? Do you
know of any way around this so that the user can just load the Contact form
and then double click on the email address to pop the new email form from
Outlook?

"Michael Höhne" wrote:

> Hi Randy,
>
> Here's a workaround you can use: "Creating a new email when double-clicking
> a standard text field" in "Client Side Scripting - More JavaScript Code"
> (http://www.stunnware.com/crm2/topic.aspx?id=JS4).
>
> --
> Michael Höhne, Microsoft Dynamics CRM MVP
>
> Web: http://www.stunnware.com/crm2
> Feed: http://www.stunnware.com/crm2/atom.aspx
> Custom Lookup Dialog: http://www.stunnware.com/crm2/?area=customLookup
> The JavaScript Snippets Directory:
> http://www.stunnware.com/crm2/topic.aspx?id=JS13
>
> ----------------------------------------------------------
>
> "Randy Bristol" <RandyBristol@discussions.microsoft.com> schrieb im
> Newsbeitrag news:1F8BDCDD-7866-4BEB-8935-F2DDE3B82C72@microsoft.com...
> > Email address fields in CRM are formatted in blue and underlined. This
> > normally indicates a link in CRM. However, when users click on an email
> > address, nothing happens. This does not meet users expectations. Email
> > fields should either not be formatted as links or the field should perform
> > an
> > action when clicked on, like open up a new email in outlook pre-filled
> > with
> > the email address.
> >
> > ----------------
> > This post is a suggestion for Microsoft, and Microsoft responds to the
> > suggestions with the most votes. To vote for this suggestion, click the "I
> > Agree" button in the message pane. If you do not see the button, follow
> > this
> > link to open the suggestion in the Microsoft Web-based Newsreader and then
> > click "I Agree" in the message pane.
> >
> > http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=1f8bdcdd-7866-4beb-8935-f2dde3b82c72&dg=microsoft.public.crm
>
>
>

Re: Email address fields should not be formatted as a link by Michael

Michael
Mon Jul 02 16:00:21 CDT 2007

Put the code into the OnLoad event and you should be fine. And thanks for
your compliments. There're even more snippets on my web site, just click the
links below.

--
Michael Höhne, Microsoft Dynamics CRM MVP

Web: http://www.stunnware.com/crm2
Feed: http://www.stunnware.com/crm2/atom.aspx
Custom Lookup Dialog: http://www.stunnware.com/crm2/?area=customLookup
The JavaScript Snippets Directory:
http://www.stunnware.com/crm2/topic.aspx?id=JS13

----------------------------------------------------------

"Randy Bristol" <RandyBristol@discussions.microsoft.com> schrieb im
Newsbeitrag news:E589877B-8232-42C2-B8BE-52B907CFF8DE@microsoft.com...
> Thank you very much for the response and the link to the web site, there
> are
> some very useful scripts there! Since the email fields in CRM only have
> the
> OnChange event to attach script to, in order for this script to work, you
> have to first enter or change the email address on the form, correct? Do
> you
> know of any way around this so that the user can just load the Contact
> form
> and then double click on the email address to pop the new email form from
> Outlook?
>
> "Michael Höhne" wrote:
>
>> Hi Randy,
>>
>> Here's a workaround you can use: "Creating a new email when
>> double-clicking
>> a standard text field" in "Client Side Scripting - More JavaScript Code"
>> (http://www.stunnware.com/crm2/topic.aspx?id=JS4).
>>
>> --
>> Michael Höhne, Microsoft Dynamics CRM MVP
>>
>> Web: http://www.stunnware.com/crm2
>> Feed: http://www.stunnware.com/crm2/atom.aspx
>> Custom Lookup Dialog: http://www.stunnware.com/crm2/?area=customLookup
>> The JavaScript Snippets Directory:
>> http://www.stunnware.com/crm2/topic.aspx?id=JS13
>>
>> ----------------------------------------------------------
>>
>> "Randy Bristol" <RandyBristol@discussions.microsoft.com> schrieb im
>> Newsbeitrag news:1F8BDCDD-7866-4BEB-8935-F2DDE3B82C72@microsoft.com...
>> > Email address fields in CRM are formatted in blue and underlined. This
>> > normally indicates a link in CRM. However, when users click on an
>> > email
>> > address, nothing happens. This does not meet users expectations.
>> > Email
>> > fields should either not be formatted as links or the field should
>> > perform
>> > an
>> > action when clicked on, like open up a new email in outlook pre-filled
>> > with
>> > the email address.
>> >
>> > ----------------
>> > This post is a suggestion for Microsoft, and Microsoft responds to the
>> > suggestions with the most votes. To vote for this suggestion, click the
>> > "I
>> > Agree" button in the message pane. If you do not see the button, follow
>> > this
>> > link to open the suggestion in the Microsoft Web-based Newsreader and
>> > then
>> > click "I Agree" in the message pane.
>> >
>> > http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=1f8bdcdd-7866-4beb-8935-f2dde3b82c72&dg=microsoft.public.crm
>>
>>
>>



Re: Email address fields should not be formatted as a link by Heather

Heather
Mon Aug 20 13:19:09 CDT 2007

How do you add an OnLoad event when the only event is OnChange?

Thanks.

Heather