While investigating the a problem of being unable to install the email router
i have stumbled across a strange situation.
The problem with installing the email router is the normal error message -
server cannot be found or you do not have permission etc. I followed the 14
points here
http://groups-beta.google.com/group/microsoft.public.crm/msg/7c47b47a99133d56?q=exchange+email+router&hl=en&lr=&ie=UTF-8&rnum=1
I cannot get any xml data at the 2 pages mentioned but everything else is in
order. my .srf mapping was missing but its been added ok.
This is all installed on an sbs2003 server so going back to basics i tried
to open crm on the server while logged in as administrator. i was prompted
for a user name a password. i entered the admin user and pw and crm works. so
i close IE and open it again and have to reauthenticate again. its as if the
server isn't loggged on as admin and yet it is.
anyhow, all i want to do is install the email router i dont care too much
about whether the admin account/server has access to crm so i add my own
domain account to the domain admins group (cos i know my crm works ok) and
log back on to the server. so before i then try to install crm email router i
check http://crmweb and guess what? same problem.
So i removed myself from the domain admins agroup and the problem persists.
now my own account gets an access denied error message from wherer i try to
get onto crm even tho all i did was admyself to a security group and remove
myself again.
This all seems interlinked with the error i get when i try to install the
email router. i.e. nothing as complicated and registering dlls and extension
mapping, but just a permissions issue.
anyone have any thoughts on the matter?
Cheers
Jb