We installed SFO on an XP workstation.

1. The e-mails do not link with CRM Activities. We used
Send CRM e-mail and Promote e-mail to CRM.

2. When We go offline we get a error message "unknown
error. try again or contact system administrator.

We can see the accounts from the Outlook CRM task bar.

Is the issue with the E-mail Router?

Thanks

Re: CRM E-mail by Alfred

Alfred
Wed May 19 08:54:22 CDT 2004

Hi Mike,

to 1.
- after you promote a email, you have manually add to the activity

to 2.
- can you start the sql agent with the right sql server from the SfO client
- does any buty else hase the same problem, if not check the difference of
rights and roles
- Check the SQLReplic group on the AD, if the user is a member of it.

--
Ich hoffe, das hilft / I hope, this helps.

Freundliche Grüsse,
Alfred Göbel (MS)

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"Mike" <anonymous@discussions.microsoft.com> schrieb im Newsbeitrag
news:ead801c43ce9$d42caa40$a301280a@phx.gbl...
> We installed SFO on an XP workstation.
>
> 1. The e-mails do not link with CRM Activities. We used
> Send CRM e-mail and Promote e-mail to CRM.
>
> 2. When We go offline we get a error message "unknown
> error. try again or contact system administrator.
>
> We can see the accounts from the Outlook CRM task bar.
>
> Is the issue with the E-mail Router?
>
> Thanks