Hi everyone,
I'd like to know if in Dynamics CRM v4 you need exchange to route the
incoming mail to the queues, because I have heard that in version 4 you don't
need to have exchange server.
We have Lotus Domino as email server and we'd like to get the incoming mail
via E-mail Router Configuration Mnager in Dynamics CRM v4.
I don't know if these steps are correct:
1. Create two profiles (one for incoming mails and one for outgoing mails)
2. Create a new deployment to connect with dynamics CRM server.
3. Load Data.
4. Modify the incoming or outgoing profile for a user or queue.

I really apreciate any help and docs about how Email Router works in
Dynamics CRM v4.
Thanks in advance.

Cheers.
Santi

Re: Dynamics CRM 4 without Exchange but with Lotus Domino by pflis

pflis
Thu Dec 27 18:48:37 CST 2007

New release work with POP3 servers but if you looking for integration Lotus
and MS CRM you have: http://www.linkpoint360.com/mscrm_features.aspx
If you are looking for additional information about MS CRM Email Exchange
router you will have Implementation Guide.
Regards.
--------------------------------------------------------
MS CRM Consultant
-------------------------------------------------------
Polski Microsoft CRM blog
http://pflis.blogger.com


"Santi" <Santi@discussions.microsoft.com> wrote in message
news:69B79817-33E6-4E7B-85B8-C6208BB1F0E2@microsoft.com...
> Hi everyone,
> I'd like to know if in Dynamics CRM v4 you need exchange to route the
> incoming mail to the queues, because I have heard that in version 4 you
> don't
> need to have exchange server.
> We have Lotus Domino as email server and we'd like to get the incoming
> mail
> via E-mail Router Configuration Mnager in Dynamics CRM v4.
> I don't know if these steps are correct:
> 1. Create two profiles (one for incoming mails and one for outgoing mails)
> 2. Create a new deployment to connect with dynamics CRM server.
> 3. Load Data.
> 4. Modify the incoming or outgoing profile for a user or queue.
>
> I really apreciate any help and docs about how Email Router works in
> Dynamics CRM v4.
> Thanks in advance.
>
> Cheers.
> Santi



Re: Dynamics CRM 4 without Exchange but with Lotus Domino by Santi

Santi
Fri Dec 28 03:09:02 CST 2007

Thanks for your anwser but I'm looking for integration Lotus ans Dynamics CRM.

I just want to know if you need or don't Exchange to route incoming mail
from POP 3 server. Can I get an email from a customer to Queue without Rule
Deployment Wizard for Exchange?

Thanks in advance.
Santi

"pflis" wrote:

> New release work with POP3 servers but if you looking for integration Lotus
> and MS CRM you have: http://www.linkpoint360.com/mscrm_features.aspx
> If you are looking for additional information about MS CRM Email Exchange
> router you will have Implementation Guide.
> Regards.
> --------------------------------------------------------
> MS CRM Consultant
> -------------------------------------------------------
> Polski Microsoft CRM blog
> http://pflis.blogger.com
>
>
> "Santi" <Santi@discussions.microsoft.com> wrote in message
> news:69B79817-33E6-4E7B-85B8-C6208BB1F0E2@microsoft.com...
> > Hi everyone,
> > I'd like to know if in Dynamics CRM v4 you need exchange to route the
> > incoming mail to the queues, because I have heard that in version 4 you
> > don't
> > need to have exchange server.
> > We have Lotus Domino as email server and we'd like to get the incoming
> > mail
> > via E-mail Router Configuration Mnager in Dynamics CRM v4.
> > I don't know if these steps are correct:
> > 1. Create two profiles (one for incoming mails and one for outgoing mails)
> > 2. Create a new deployment to connect with dynamics CRM server.
> > 3. Load Data.
> > 4. Modify the incoming or outgoing profile for a user or queue.
> >
> > I really apreciate any help and docs about how Email Router works in
> > Dynamics CRM v4.
> > Thanks in advance.
> >
> > Cheers.
> > Santi
>
>
>