Domain logon name case sensitive?

Are Domain logon names case sensitive? I created a new user but used lower
case on our domain, when all other entires are upper case. Mistake
apparently.

The new user gets 'unauthorized' when opening crm. From the same machine, I
can set the IE setting for force a logon with my credentials and CRM is fine.

I want to change the domain login string on the CRM user record but the text
is gray and you can't edit.

Any suggestions?

Guy
Thu Oct 21 06:04:52 CDT 2004

PROCEED WITH CAUTION...........

Open SQL Enterprise Manager: Navigate to your CRM databases and expand the
MSCRM database.
Click on 'Tables' and scroll down through the list to "SYSTEMUSERBASE"
table. Right click and Open the table to return all rows.
Scroll down through your list of users to locate the desired user. Scroll
across until you find the field called "DOMAIN NAME". You can then modify
their logon details.
Guy.

"Rhett" <Rhett@discussions.microsoft.com> wrote in message
news:78BA574C-B389-4A59-BD62-B558F9B475AF@microsoft.com...
> Are Domain logon names case sensitive? I created a new user but used lower
> case on our domain, when all other entires are upper case. Mistake
> apparently.
>
> The new user gets 'unauthorized' when opening crm. From the same machine,
> I
> can set the IE setting for force a logon with my credentials and CRM is
> fine.
>
> I want to change the domain login string on the CRM user record but the
> text
> is gray and you can't edit.
>
> Any suggestions?

Matt
Thu Oct 21 09:01:00 CDT 2004

The case of the entry in CRM doesn't really matter. What matters is whether or
not hte user can login to the Domain. It sounds like he can. I'd double check
that the user has a license & appropriate roles assigned to the user.

Matt Parks
MVP - Microsoft CRM

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On Wed, 20 Oct 2004 08:43:13 -0700, "Rhett" <Rhett@discussions.microsoft.com>
wrote:

Are Domain logon names case sensitive? I created a new user but used lower
case on our domain, when all other entires are upper case. Mistake
apparently.

The new user gets 'unauthorized' when opening crm. From the same machine, I
can set the IE setting for force a logon with my credentials and CRM is fine.

I want to change the domain login string on the CRM user record but the text
is gray and you can't edit.

Any suggestions?