Difference????

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- Previous
  - 1
    - Email merge to muliple contacts no ability to attach a file If we do a mail merge to multiple contacts the merge process which utilises Word doesn't allow us to attach a file. At least 50% of our email communications to our marketing lists require attached files to the emails. We have to create a spreadsheet of the view and save the email address which we paste into an Outlook email then attach the file and send. This by-passes the history record against the contact. Can this be fixed ? ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=626042c2-bbe8-4d37-8955-eb7583ca5e8c&dg=microsoft.public.crm Tag: Difference???? Tag: 70739
  - 2
    - Create an Iframe to point to an entity's related View Hi Guys is it possible to create an Iframe that points to a custom entity's related view? For example Cutom Entity A has a relationship with contact (contact is the primary) I want to create an Iframe elsewhere in CRM that will show me the assosicated view of the custom Entity when I pass it the contact object id. All I seem to be able to do is get the full entity view which shows me ALL the contacts not just the one I want :( Tag: Difference???? Tag: 70737
  - 3
    - external connector Hi, I am just wondering what kind of license we would need if we are to create an online system that will integrate with MS CRM 3.0. The online system will have its own database. We would like to integrate our database with the CRM db. Clients will access the system through the internet. Do we need the external connector license for us to access the data on CRM? Like write data from our db to CRM db and vice versa? Thanks! Tag: Difference???? Tag: 70736
  - 4
    - MS CRM Licensing What does the software assurance licensing model mean? A VAR quoted a 2 yr Software Assurance price. I understand that updates are included for 2yrs. What happens after that? And, what about the support? Is that included in the price? TIA Tag: Difference???? Tag: 70730
  - 5
    - Setting up referral partners I am a bit new to CRM, but have been able to create new entities, etc., so I can get my way through the system. I am trying to create a way to have a set of referral partners/resellers. These referral partners could then be assigned/tagged to leads/accounts through a dropdown box. How in the world do I set this up????? Thanks! Tag: Difference???? Tag: 70729
  - 6
    - Disqualified/Inactive record search in CRM hi I am keen to know if under contacts/leads/companies one can search for inactive records. I cant seem to be able to do this. Even if i select inactive contacts/disqualified leads and search for names under those views CRM does not display any records when i know they are there and i can see them in SQL. Any adviceeee pleasee would be helpful. Kind Regards Ridhima Tag: Difference???? Tag: 70727
  - 7
    - No Settings tab in browser? - NOT a repost! I'm an admin on the CRM server, and am listed in the CRM users list as a System Administrator. I know about the issue with having Outlook CRM open at the same time. On my workstation, I have no settings tab regardless of whether Outlook is open or not. I even uninstalled the CRM client and rebooted, with no luck. I *can* see the settings tab in the web interface when I open the web interface via IE on the actual server where CRM is installed. But not on my own workstation. My co-worker is also a CRM admin, and can see the Settings tab just fine on his workstation. He has never installed the CRM client, however. Suggestions? David Tag: Difference???? Tag: 70723
  - 8
    - Converting Lead to an Opportunity Hi, I have a strange situation here: When we convert a lead into an opportunity, we have to specify "Potential Customer". This field is mandatory and Lead cannot be converted into an opportunity without selecting a potential customer. Moreover, when I select a potential customer using lookup (or by adding a new one), the customer gets added into Accounts. This does not make sense to me. All I am doing is simple converting a lead into an opportunity. It is still an opportunity and not a customer (or account). I am not yet doing any business with them. So why should it be added as an account? The problem is, if I get 100 opportunities everyday, all of them will be added into my Accounts and they will be displayed in all account related reports and views and everywhere else. Is there any workaround to this problem? thanks. Tag: Difference???? Tag: 70722
  - 9
    - CRM Reports showing only 10 records Hi, When I run Account Summary report, it shows only 10 accounts and at the bottom of the first page, you see a message saying that this report can have maximum 10 accounts. Why is this restriction? What about the other accounts? How will show them in the report? Can someone help me with this? Thanks. Vikram Tag: Difference???? Tag: 70719
  - 10
    - Bug? Account Summary Report The account summary report is showing deactivated contacts under 'additional contacts' ara. Even if I add a default filter of 'contacts.status == active', the deactivated contacts still show up??? Is this a bug? Thanks! Tag: Difference???? Tag: 70711
  - 11
    - CRM and the dreaded access probelm Installed v3.0 of CRM using a doimain account which has full control over it's OU. The account also has SQL Server 2000 System Administrator role applied. every time I try to enter the deployment manager to add a user I get the following message. I have searched for an answer to this and tried all to solve it but it still appears. from my research it seems this is a common and prolific problem. What is the solution or wjat is cuasing it? --------------------------- User Manager --------------------------- The server http://myserver:5555/MSCRMServices/ is not responding. This might happen if it is currently unavailable, it is not a Microsoft CRM server, or you do not have sufficient privileges to run User Manager. For more information, contact your system administrator. --------------------------- OK --------------------------- -- Regards Nick T Tag: Difference???? Tag: 70707
  - 12
    - Outllook Rule HAs anyone had issues where users would delete or turn off the CRM rule ? we are ipenting CRM 3.0 now and are looking for a way to lock down the client rule so that users can't tamper with it. Tag: Difference???? Tag: 70703
  - 13
    - Can't see Potential Customers in Offline Mode When I go offline and use Outlook for CRM, click on Opportunities to view them, I cannot see the Potential Customers for the accounts I don't own, even though they are shared out to me and I'm a CRM admin. Why is it doing this? Thanks. -- Client Solutions Manager Micro Strategies Tag: Difference???? Tag: 70701
  - 14
    - Can't see Potential Customers in offline mode When I go offline and use Outlook, then click on Opportunities to view them, I can't see the Potential Customer in the view for any account I don't personally own, even though they are shared out to me. Why is this happening? I am a CRM admin so I should have no restrictions. The only limit for me I guess is that I don't actually OWN the companies I can't see. Thanks. -- Client Solutions Manager Micro Strategies Tag: Difference???? Tag: 70700
  - 15
    - Data manipulation without Scribe I know Scribe is the preferred tool, but in order to help my understanding of options, and system capabilities, I am wondering: How would one go about doing complex data manipulation with MSCRM data? i.e. Mass merging of duplicates, migrating tables including their record relationships, etc?. I am not sure if I read this somewhere, but I have gotten the feeling that it is not supported (or dissasterous) to work with the data from the SQL backend. Is this so? If Scribe did not exist, how would we work with the data? Are there other parts of the system that would need modification, for example. I have very experience with working with SQL at the moment. Tag: Difference???? Tag: 70695
  - 16
    - Data Manipulation without Scribe? I know Scribe is the preferred tool, but in order to help my understanding of options, and system capabilities, I am wondering: How would one go about doing complex data manipulation with MSCRM data? i.e. Mass merging of duplicates, migrating tables including their record relationships, etc?. I am not sure if I read this somewhere, but I have gotten the feeling that it is not supported (or dissasterous) to work with the data from the SQL backend. Is this so? If Scribe did not exist, how would we work with the data? Are there other parts of the system that would need modification, for example. I have very experience with working with SQL at the moment. Tag: Difference???? Tag: 70694
  - 17
    - Data Manipulation without Scribe? I know Scribe is the preferred tool, but in order to help my understanding of options, and system capabilities, I am wondering: How would one go about doing complex data manipulation with MSCRM data? i.e. Mass merging of duplicates, migrating tables including their record relationships, etc?. I am not sure if I read this somewhere, but I have gotten the feeling that it is not supported (or dissasterous) to work with the data from the SQL backend. Is this so? If Scribe did not exist, how would we work with the data? Are there other parts of the system that would need modification, for example. I have very experience with working with SQL at the moment. Tag: Difference???? Tag: 70693
  - 18
    - attribute display names I am trying to find the corresponding display names for each attribute. I have a case where the schema names and the actual CRM field names are very different. I want to put a spreadsheet together with the field name from the form and its actual database name. Which table holds the display name? I have looked in the metabase and have not found it yet. Thanks, Ryan Tag: Difference???? Tag: 70691
  - 19
    - How do i remove subjects? I've been asked to revamp our subject tree. I can't however, remove subjects that are linked to other records. I can't believe there's not an 'update' feature that would easily change any instances of and existing subject to something else. From what I've read, the only way to do it would be through and update SQL query. Is there any other way? Thanks, Derek Tag: Difference???? Tag: 70688
  - 20
    - sales process for other entities Hi! I would like to create sales process like it exist for opportunity for other entities. For example for order i have 4 different steps(send it by email,create appointment and etc.). May be somebody have solution description. Thanks Tag: Difference???? Tag: 70687
  - 21
    - cross entity search We need to create search in 3 entity Lead,Account,Contact. What is the best way to do this? Tag: Difference???? Tag: 70686
  - 22
    - domain User accounts - will this work? im planning to install CRM and related softwares with the following user accounts i have a domain called "crm domain" which is in native mode. i have separate machines to act as CRM server and SQL Server. A user has been created in AD called as CRMAdmin. It is a member of the Domain Administrators group. - On the proposed SQL Server , - logged into the machine as "LocAdmin" - installed SQL Server - service running under local system account - On the proposed CRM server machine, - Prerequisites installed by logging into the machine as "LocAdmin" who has local administrative credentials on that machine. Then, Log in as CRMAdmin (who is a member of the Domain Controllers group) - install CRM ; service account to be used mentioned as - CRMAdmin Would also have some customizations placed in the Default Website ; new virtual directories have been created. This VD would be given Windows Authentication as directory security. Will this entire setup work? Thank you Tag: Difference???? Tag: 70685
  - 23
    - Uninstall client for outlook Hi Guys, I am having trouble installing Desktop client for outlook for CRM 3.0. When I try to install, I get an error saying somthing like the version is not compatible or the client already exists. When I checked, I found that C:\Program Files\Microsoft CRM\Client folder already exists and has some files in it. There is also MSDE database for CRM on the machine. I want to completely uninstall this client. But I do not see the entries for CRM client and MSDE database under Add/Remove programs. Can anyone tell me how to manually uninstall CRM client as well the MSDE database? You help is greatly appreciated. Thanks. Vikram Tag: Difference???? Tag: 70681
  - 24
    - Reporting Where can I find the report designer add-on for VS 2003? Tag: Difference???? Tag: 70679
  - 25
    - Reporting Where can I find the report designer add-on for VS 2003? Tag: Difference???? Tag: 70678
- Next
  - 1
    - Updating ActivityPointers As part of a data migration I am attempting to update the regardingobjectid on a number of ActivityPointer records. I tried to do it in a similar way to how I modified some incidents: CrmService.Retrieve(), make modifications to the returned object and then call CrmService.Update() passing to it the ActivityPointer object but I received the following SoapException: Message: Server was unable to process request. InnerText: The method being invoked does not support provided entity type. I cannot find any documentation or examples in the SDK on modifying ActivityPointers. Can anyone steer me in the right direction? Tag: Difference???? Tag: 70677
  - 2
    - Accessing products off-line Hi, Facing the following issue. Company sells products. Every country has its own products, so country specific products exist. Loading them all into MS CRM is an option. However, since ' real' sales objects such as quotes, orders and or invoices are not used, there is no real need to put them in. On a new entity, however, a link to a ' product' is needed, so we used an itermediate entity to lookup a product and thus create (fake) a many to many relationship. There are to many clicks needed to fulfill this task as sometimes many products need to be linked to this new entity. What might be the solution for this? Linked picklist that check on the user's and or customer's country and then prepopulates a country specific picklist which eliminates the values in another picklist is one option. Does anyone have some ideas? Of course, off-line availability is one of teh challenges.. M Tag: Difference???? Tag: 70674
  - 3
    - Only 2000 characters in CRM 1.2? HI, I have using MS CRM 1.2 and we seem to be limited in the notes section for Phone calls and letters to 2000 characters which we find VERY limiting. Is there any way around this at all? CHeers, Paul Tag: Difference???? Tag: 70673
  - 4
    - Unexpected type for property (800404cc) I am receiving an â??Unexpected type for propertyâ?? error (800404cc) when I attempt to update the Template entity using the following code. (CRM services set up here) template template = new template(); template.title = "Client System Setup"; template.templateid = new Key(); template.templateid.Value = new Guid("0c9e6c54-ec23-db11-84ef-0030482f095c"); service.Update(template); (or) (CRM services set up here) template template = new template(); template.title = "Client System Setup"; template.templateid = new Key(); template.templateid.Value = new Guid("0c9e6c54-ec23-db11-84ef-0030482f095c"); TargetUpdateTemplate target = new TargetUpdateTemplate(); target.Template = template; UpdateRequest update = new UpdateRequest(); update.Target = target; UpdateResponse updated = (UpdateResponse)service.Execute(update); This type of updating work fine in .NET assemblies and custom web services for other entities, such as accounts and cases. -- lthomasny Tag: Difference???? Tag: 70672
  - 5
    - Unexpected type for property Error (800404cc) I am receiving an â??Unexpected type for propertyâ?? error (800404cc) when I attempt to update the Template entity using the following code. (CRM services set up here) template template = new template(); template.title = "Client System Setup"; template.templateid = new Key(); template.templateid.Value = new Guid("0c9e6c54-ec23-db11-84ef-0030482f095c"); service.Update(template); (or) (CRM services set up here) template template = new template(); template.title = "Client System Setup"; template.templateid = new Key(); template.templateid.Value = new Guid("0c9e6c54-ec23-db11-84ef-0030482f095c"); TargetUpdateTemplate target = new TargetUpdateTemplate(); target.Template = template; UpdateRequest update = new UpdateRequest(); update.Target = target; UpdateResponse updated = (UpdateResponse)service.Execute(update); This type of updating work fine in .NET assemblies and custom web services for other entities, such as accounts and cases. Is this a bug? Tag: Difference???? Tag: 70671
  - 6
    - no mails sent Hi all, I got a little problem with my CRM-System last week. I tried to put some workflows in there where I get a mail when some work is to do (details doesn't matter here). This worked fine for exactly one automatic sent mail. But now, I can't send _any_ mails from the CRM so I seem to broke something. Can somebody tell me where I can take a look (log-files, event-log, ...) to check and analyse the error? Sascha Tag: Difference???? Tag: 70670
  - 7
    - Last Date Included in Campaign disappear When you include a customer (contact or company) in a campaign, on the admin tab against a contact or copmany and there is a field there called Last Date Included in Campaign, CRM is supposed to update a field against their record (last date included in campaign). For some reason this field does not appear to be updated on the crm system. If any body has any idea about this problem, please reply. Thanks Shakil Khan Tag: Difference???? Tag: 70668
  - 8
    - CRMbar in Outlook disappears Hello, On the notebooks of our employees I've installed the Desktop CRM Client. On some of these notebooks after a while, the CRM bar in Outlook disappears. Menu > View > Toolbars > Microsoft CRM is checked, and the only solution that worked for me untill now is to do a Repair from the Client install CD. Does anyone have a solution for this problem? Because more and more people are having this problem. Regards, Dirk Tag: Difference???? Tag: 70666
  - 9
    - Multiple Email addresses It would be great if CRM would resolve email addresses that existed multiple times. Mainly between System user and Contact. All my clients have each user setup as a contact. The current system does not allow for the contact to have an email address or it will not resolve the emails. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=dde749a8-4fcf-4391-9a0f-40aee2dcda72&dg=microsoft.public.crm Tag: Difference???? Tag: 70665
  - 10
    - Using the Competitor entity Guys, I'm trying to figure out what to do. The MS-CRM competitor entity treats the competitor as is, whereas, i feel like it's important to be able to really see what products does he has and which one is competing (againt me) in a certain opportunity. Did anyone faced the same? I tried to bypass it by creating a new entity call "competitor products" (becuase the products that show on the competitor drill down are my products) and i hooked it up to the opportunity entity. However, the problem is that i need to be able to "choose" the competing product in the opportunity, rather than adding it... any thought will be appreciated Tag: Difference???? Tag: 70664
  - 11
    - Eventlog Error - MSCRMExRouterService Hi, I'm getting the following error in our exchange server event log once a minute. I've checked the fixes suggested on http://www.eventid.net/display.asp?eventid=0&eventno=8197&source=MSCRMExRouterService&phase=1 and have checked that the exchange server is a member of the PrivUser group as suggested. However I can't see where to set the CRM-Exchange E-Mail Router Service logging level, can anyone point me in the right direction, or maybe suggest another possible solution to this error? Many thanks Ben Event Type: Error Event Source: MSCRMExRouterService Event Category: None Event ID: 0 Date: 16/10/2006 Time: 11:32:23 User: N/A Computer: ECHSVR Description: Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceException: Verifying before delivery message: HP tries again with ethics in mailbox: mscrm failed (System.Net.WebException: The request failed with HTTP status 401: Unauthorized. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Microsoft.Crm.Platform.Proxy.EmailWebService.CheckIncoming(String messageId, String subject, String from, String to, String cc, String bcc, Int32& reasonCode) at Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.CheckIncoming(ExchangeSinkServiceLogger logger, ExchangeSinkServiceMailbox mailbox, Message message)). ---> System.Net.WebException: The request failed with HTTP status 401: Unauthorized. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Microsoft.Crm.Platform.Proxy.EmailWebService.CheckIncoming(String messageId, String subject, String from, String to, String cc, String bcc, Int32& reasonCode) at Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.CheckIncoming(ExchangeSinkServiceLogger logger, ExchangeSinkServiceMailbox mailbox, Message message) --- End of inner exception stack trace --- at Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.CheckIncoming(ExchangeSinkServiceLogger logger, ExchangeSinkServiceMailbox mailbox, Message message) at Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.ProcessMessage(Connection connection, ExchangeSinkServiceMailbox mailbox, Recordset recordSet) at Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.ProcessMailbox(ExchangeSinkServiceMailbox mailbox) Tag: Difference???? Tag: 70663
  - 12
    - Pre-Filter and Report parameters together Hi; I have created a custom report which is configured for pre-filtering and also has report parameters that also should filter the report. The scenario is you want to see the open opportunities ; So for the pre-filter the status of the opportunity is open then from the report opens and ask for the parameters. on of the parameter is the region . So I choose the EMEA. Then the report shows all opportunities open,lost and won. What may be the problem? Thanks Tag: Difference???? Tag: 70660
  - 13
    - Multilinguage Implementation in CRM We are working on MS CRM 3.0 is there any way that we can implement multi lingual or multi language conversion for MS CRM 3.0. any kind of support, any tool which will work woth MS CRM 3.0 Thanks, From, Qasim mehmood Tag: Difference???? Tag: 70659
  - 14
    - LookUp On Change Event Values LookupControlItem Hi all, I try to set automatically some fields like account name (Custom Field) or account address (address2) on the onChange Event from the LookUp Field "Parent account" in contact. But when I chack the onChange Event, the LookupControlItem has no properties id, name or data. Anyone an idea how I get the correct values? Thanks, Andre Grumbach Tag: Difference???? Tag: 70658
  - 15
    - Our CRM Solution for Corporate Banking (Loan Approval workflow) All, any idea what can we position for Loan Approval workflow in Corporate Banking? application filling - collect facility details - collect covenants - guarantors - automativ proposal generation - submit application to Credit Committe. thanks in advance Derek Tag: Difference???? Tag: 70653
  - 16
    - OUTLOOK login and web login How can I setup the below user authentication in a PC which installed Outlook CRM Laptop Client? Web browser - Prompt for user name and password. Outlook CRM Laptop Client - Automatic Logon. Thank you very much Tag: Difference???? Tag: 70650
  - 17
    - It takes time to load records in MS CRM Client HI All, I am facing a serious problem, whenever i access CRM through Client, it takes time to load and after getting records in it, it is not shown properly. Why so??? please help me out. Client is always connected to server, Is there any way to check if it is connected or not. Thanks in Advance. Nitin Verma Tag: Difference???? Tag: 70647
  - 18
    - Finding a GUID help please I'm sure its been done before... I have a custom entity 'CE' containing two fields A & B I have a relationship between CE and Contact (1 to many from contact) I want to create an iframe on an activity form for any given contact Issue When I use the 'pass parameter' to open an Iframe and specifiy the CE form,it takes me to the top level of teh form. What I want it to do is take me to the form for THAT contact. Ie it isn't getting the contact GUID If I could get the contact guid I could build a string to use as the Iframe URL but I caqn't work out how to get the GUID for the Contact. Any ideas? Thanks Al Tag: Difference???? Tag: 70646
  - 19
    - Report chart order I have 5 picklist attributes that I want to display along the x axis of a chart in my report. I can't sort by obvious methods (i.e. by data value of the picklist or by alphabetical order of the names) as these still produce data that is in the wrong order for my purposes. I know I could rename everything in the picklist to have a prefix 1, 2, 3 etc, but I'm not really too keen on this. Is it possible to explicitly define where I want each value on the x axis? Tag: Difference???? Tag: 70643
  - 20
    - Error when creating a new custom entity. I am attempting to add a new custom entity when deploying a customer site. I simply enter the entity's short name and plural name and set it to Ownership=User and click save and get a message that it failed and to call the SystemAdmin. (I have successfully generated this entity in our test environment and exported the customization and attempted to import that into the live system which failed so now I am attempting to do this manually.) I have generated logs and get the following error information: =========================================== <faultstring>System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Microsoft.Crm.CrmArgumentNullException: Empty Guid passed to SecurityLibrary.GetOrganizationId ---> System.ArgumentNullException: Value cannot be null. Parameter name: Empty Guid passed to SecurityLibrary.GetOrganizationId --- End of inner exception stack trace --- at Microsoft.Crm.BusinessEntities.SecurityLibrary.GetOrganizationId(Guid user) at Microsoft.Crm.BusinessEntities.ExecutionContext.OnBeginRequest(Guid callerId, Guid businessId, String methodName, ServiceMethodType methodType) at Microsoft.Crm.BusinessEntities.ExecutionContext.OnBeginRequest(Guid callerId, Guid businessId) at Microsoft.Crm.WebServices.CrmSoapExtension.ProcessMessage(SoapMessage message) at System.Web.Services.Protocols.SoapMessage.RunExtensions(SoapExtension[] extensions) at System.Web.Services.Protocols.SoapServerProtocol.ReadParameters() at System.Web.Services.Protocols.WebServiceHandler.Invoke() at System.Web.Services.Protocols.WebServiceHandler.CoreProcessRequest() --- End of inner exception stack trace ---</faultstring> ============================================ Maybe something has become unstuck in the metadata? Please, where do I start with this?! cheers, Paul. Tag: Difference???? Tag: 70640
  - 21
    - Outlook CRM Address books empty Both the CRM Contacts and CRM Accounts Address Books are empty, yet the user has Read privilege at Organization Level for both Account and Contact core records. Any ideas? thanks Tag: Difference???? Tag: 70639
  - 22
    - View Search Results hi Can anyone please advice me how i can find the CRM view search results in SQL. I want to modify that to search for both qualified and disqualified leads. Kind regards Ridhima Tag: Difference???? Tag: 70633
  - 23
    - SEARCH IN CRM - PLSS HELP hi I am keen to know if under contacts/leads/companies one can search for inactive records. I cant seem to be able to do this. Even if i select inactive contacts/disqualified leads and search for names under those views CRM does not display any records when i know they are there and i can see them in SQL. Any adviceeee pleasee would be helpful. Kind Regards Ridhima Tag: Difference???? Tag: 70631
  - 24
    - Callout question I have an question about Callout. I have created a Callout which creates opportunity automatically and closes the phonecall after a phonecall is saved. However, I don't know how to Open the opportunity Form immediately in Callout after the Opportunity is created. Does anyone have any idea? Thank you very much. Tag: Difference???? Tag: 70630
  - 25
    - Installing CRM3.0 SB on SBS - SQL issue Hi there, I am trying to install MS CRM 3.0 Small Business Edition on our MS Small Business Server. I already have installed SharePoint Server, IIS, ISA, Exchange and Live Communications server - everything is running perfectly fine with no problems at all. SQL reporting services are already installed and working perfectly fine. When trying to install CRM 3.0 Small Busniess Edition I get the following error: "Setup failed to validate specified Reporting Services Report Server http://MYSERVERNAME/reportserver. Error: Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'. The request failed with the error message:...." Here is a copy of the error in the Application Event log: "17204 : FCB::Open failed: Could not open device d:\Program Files\Microsoft SQL Server\MSSQL\Data\COMPANY_NAME_METABASE.mdf for virtual device number (VDN) 0." I have found a KB article that overcomes installation on a SBS that already has SQL reporting services installed but I end up with exactly the same error when working through this. If anyone can help me overcome this problem it would be very much appreciated. Many thanks in advance, CambiNet Man. Tag: Difference???? Tag: 70629

HI All,

I am not getting what is the difference between Campaign & Campaign
Tempelate.
Both forms shows same window and both form has same attribute as well
as same Action menu, any entity, tab, menu, toolbars, all are same,
then why MS have given two names!!

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