I've used two ways to get the {!Case.Created On} field but the outcomes were
different.
In 'E-mail To' action of Workflow Rule: the outcome was '07/21/2006 10:50 AM
(GMT+08:00) Beijing, Chongqing, Hong Kong SAR, Urumqi'
In the Email Template: the outcome was '07/21/2006 10:50 AM'
How can I get a consistent format, and can it be presented in the other
formats, e.g. UTC?