Customzing entities and adding attributes/fields to forms

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Hello all,

We are trying to add a custom field to the Case section of our crm. We have
clicked through customize entities then chose case and clicked attributes.
When we fill out the form and then try to save and close we get the message
"An error has occured. Please see your system administrator." We are
receiving this message any time we try to add any custom attributes. We are
logged in with admin privs to both CRM and the domain. Is there an alternate
way we should be approaching this?

Thanks in advance

Andy
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Re: Customzing entities and adding attributes/fields to forms by Dave

Dave
Thu May 24 20:40:12 CDT 2007

Andy - anything in the event application log from the Microsoft CRM
application?

Dave Ireland

"Andy D" <Dont@spamme.com> wrote in message
news:uwE19qjnHHA.596@TK2MSFTNGP06.phx.gbl...
> Hello all,
>
> We are trying to add a custom field to the Case section of our crm. We
> have
> clicked through customize entities then chose case and clicked attributes.
> When we fill out the form and then try to save and close we get the
> message
> "An error has occured. Please see your system administrator." We are
> receiving this message any time we try to add any custom attributes. We
> are
> logged in with admin privs to both CRM and the domain. Is there an
> alternate
> way we should be approaching this?
>
> Thanks in advance
>
> Andy
>
>


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Re: Customzing entities and adding attributes/fields to forms by Andy

Andy
Fri May 25 07:18:59 CDT 2007

We see nothing at all in the event logs, thats the puzzling part.





"Dave Ireland" <direland@salentica.com> wrote in message
news:%23I0Nk2mnHHA.4032@TK2MSFTNGP02.phx.gbl...
> Andy - anything in the event application log from the Microsoft CRM
> application?
>
> Dave Ireland
>
> "Andy D" <Dont@spamme.com> wrote in message
> news:uwE19qjnHHA.596@TK2MSFTNGP06.phx.gbl...
> > Hello all,
> >
> > We are trying to add a custom field to the Case section of our crm. We
> > have
> > clicked through customize entities then chose case and clicked
attributes.
> > When we fill out the form and then try to save and close we get the
> > message
> > "An error has occured. Please see your system administrator." We are
> > receiving this message any time we try to add any custom attributes. We
> > are
> > logged in with admin privs to both CRM and the domain. Is there an
> > alternate
> > way we should be approaching this?
> >
> > Thanks in advance
> >
> > Andy
> >
> >
>
>


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Re: Customzing entities and adding attributes/fields to forms by Andy

Andy
Tue May 29 11:13:46 CDT 2007

Anyone have any ideas?


"Andy D" <Dont@spamme.com> wrote in message
news:ucvDdbsnHHA.3704@TK2MSFTNGP02.phx.gbl...
> We see nothing at all in the event logs, thats the puzzling part.
>
>
>
>
>
> "Dave Ireland" <direland@salentica.com> wrote in message
> news:%23I0Nk2mnHHA.4032@TK2MSFTNGP02.phx.gbl...
> > Andy - anything in the event application log from the Microsoft CRM
> > application?
> >
> > Dave Ireland
> >
> > "Andy D" <Dont@spamme.com> wrote in message
> > news:uwE19qjnHHA.596@TK2MSFTNGP06.phx.gbl...
> > > Hello all,
> > >
> > > We are trying to add a custom field to the Case section of our crm.
We
> > > have
> > > clicked through customize entities then chose case and clicked
> attributes.
> > > When we fill out the form and then try to save and close we get the
> > > message
> > > "An error has occured. Please see your system administrator." We are
> > > receiving this message any time we try to add any custom attributes.
We
> > > are
> > > logged in with admin privs to both CRM and the domain. Is there an
> > > alternate
> > > way we should be approaching this?
> > >
> > > Thanks in advance
> > >
> > > Andy
> > >
> > >
> >
> >
>
>


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