Hi!

We have a strange problem with the search in the "members of a marketing
list" view. If we do a search for a last name, there are no hits, even though
there is such a contact in the marketing list. If we do the search for the
same contact with the first name or a "*" before the lastname (for example
"*gates") we get the contact we were looking for.

I guess our CRM is only searching in the field with the full name...

Everywhere else, the search works as expected and we can find the contact
even with searching only for his last name.

I checked the default contact view and found an option where you can
customize the fields where the search feature should be looking ...
unfortunately there is no such option in the view of "members of a marketing
list".

Any ideas how I can customize the search behavior in members of a marketing
list?

Thanks!

RE: Customizing the search in the "members of a marketing list" view by mscrmexpert

mscrmexpert
Tue Nov 27 22:29:01 PST 2007

Create views relative to that, using advance find .

one more option is create your custom page to filter base on your search.
for that you need development of asp.net


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MS CRM Certified Professional

http://microsoftcrm3.blogspot.com

Chat with me on MSN / Gmail / Skype : ID Is :.. mscrmexpert@gmail.com



"black666" wrote:

> Hi!
>
> We have a strange problem with the search in the "members of a marketing
> list" view. If we do a search for a last name, there are no hits, even though
> there is such a contact in the marketing list. If we do the search for the
> same contact with the first name or a "*" before the lastname (for example
> "*gates") we get the contact we were looking for.
>
> I guess our CRM is only searching in the field with the full name...
>
> Everywhere else, the search works as expected and we can find the contact
> even with searching only for his last name.
>
> I checked the default contact view and found an option where you can
> customize the fields where the search feature should be looking ...
> unfortunately there is no such option in the view of "members of a marketing
> list".
>
> Any ideas how I can customize the search behavior in members of a marketing
> list?
>
> Thanks!
>