Hello,
I've moved my CRM installation from one machine to another
(backed up the DB's and restored them on the new server)
and I'm getting the infamous "Crystal Reports Logon Error -
please verify that you have enough Crystal Licenses"
I've tried the solutions from the 3 MS knowledgebase
articles to no avail. In the application log I'm gettting
34400 errors..
The description for Event ID ( 34400 ) in Source (
Crystal_WebConnector ) cannot be found. The local computer
may not have the necessary registry information or message
DLL files to display messages from a remote computer. The
following information is part of the event: assert failure
in file
(Y:\backend\WebAppServer\wsconnector\src\isapi\workerpool.c
pp) at line 71. (false : Request failed with code 3 and
error message Communication failed with all configured Web
Component Servers because they are disabled or not
currently running. If this problem continues, please
contact the system administrator.)..
The WCS servers appear to be running (according to the
Crystal Configuration Manager) however I am unable to
authenticate via the enable/diable servers button.
Which account and authentication type should I be using?
Thanks
Neil