Ok, I ran into a few issues with the "go offline" functionality which
required me to uninstall/reinstall SFO.

After the reinstall, whenever I try to view a contact or account record.
The pop-up window appears then it generates an error page. The following
message is logged to the event log and the second error comes up when I turn
Developer Errors on.

What can I do to correct the problem?

Event Type: Error
Event Source: Microsoft CRM
Event Category: None
Event ID: 1
Date: 10/19/2005
Time: 1:22:26 PM
User: N/A
Computer: IDEACA-TORO-72
Description:
MSCRM Application Error Report:
--------------------------------------------------------------------------------------------------------
Error Message: An unhandled exception occurred during the execution of the
current web request. Please review the stack trace for more information about
the error and where it originated in the code.

Source File:

Line Number:

Stack Trace Info: at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain()
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at
System.Web.CallHandlerExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
completedSynchronously)

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

DEVELOPMENT ERROR BELOW:

Microsoft CRM Unhandled Error Details:
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the
current web request. Please review the stack trace for more information about
the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set
to an instance of an object.

Source Error:

The source code that generated this unhandled exception can only be shown
when compiled in debug mode. To enable this, please follow one of the below
steps, then request the URL:

1. Add a "Debug=true" directive at the top of the file that generated the
error. Example:

<%@ Page Language="C#" Debug="true" %>

or:

2) Add the following section to the configuration file of your application:

<configuration>
<system.web>
<compilation debug="true"/>
</system.web>
</configuration>

Note that this second technique will cause all files within a given
application to be compiled in debug mode. The first technique will cause only
that particular file to be compiled in debug mode.

Important: Running applications in debug mode does incur a
memory/performance overhead. You should make sure that an application has
debugging disabled before deploying into production scenario.

Stack Trace:


[NullReferenceException: Object reference not set to an instance of an
object.]

Microsoft.Crm.Application.Controls.AppCustomization.CustomizeDetailAreas(Page
currentPage, AppNavBar crmNavBar, String nodeName, FormState formState) +375
Microsoft.Crm.Application.Controls.AppNavBar.Render(HtmlTextWriter
output) +116
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +243
_ASP.edit_aspx.__Render__control1(HtmlTextWriter __output, Control
parameterContainer) +538
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +27
System.Web.UI.Control.Render(HtmlTextWriter writer) +7
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +243
System.Web.UI.Page.ProcessRequestMain() +1926