Completing CRM Appointments in Outlook

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  - 1
    - Linking custom fields Hi, Currently we are not using CRM workflow for the sales process. I have created two custom fields called "Sales Stage" (Pick List) and "Probabilty"( Int). Can I automatically change the probabilty % based on the change in the sales stage? Regards, Pradeep George Tag: Completing CRM Appointments in Outlook Tag: 68100
  - 2
    - Merging 2 Really Large Contacts or Accounts I've found that when trying to merge 2 really large items, ASP crashes and a rollback ensues ending with the Service /Application Unavailable message. These would be contacts with 10k activities, Accounts with hundreds of sub-accounts, etc. This also happens with reassigning user records for users with hundreds of thousands of associated records. Merging works fine with smaller records however. Any ideas? Thank you. Tag: Completing CRM Appointments in Outlook Tag: 68097
  - 3
    - Fetch and deletion I am trying to delete relationship through sdk and insert them back in. I am doing a fetch and then doing a delete. The Fetch returns the one which are deleted (deletionstatecode = 2) before also as well as the ones which I want to delete (deletionstatecode = 0) . How can I filter that. Right now it is not harmful as the service.execute throws an exception that object not found, and proceeds the insert. I want to know how I can avoid the stale data in my fetch. Looks like the deletionservice does the clean up, but want to avoid this situation, if I am running before the deletion service. Thanks string fetch2 = @"<fetch mapping=""logical""> <entity name=""customerrelationship""> <attribute name=""customerrelationshipid""/> </entity> </fetch>"; String result2 = service.Fetch(fetch2); log.Info(result2); System.Xml.XmlDataDocument qdoc = new System.Xml.XmlDataDocument(); qdoc.LoadXml(result2); System.Xml.XmlNodeList qNodes = qdoc.SelectNodes("resultset/result") ; for(int i=0; i<qNodes.Count;i++) { log.Info((qNodes[i].InnerText) ); TargetDeleteCustomerRelationship targetDelete = new TargetDeleteCustomerRelationship(); targetDelete.EntityId = new Guid(qNodes[i].InnerText); DeleteRequest delete = new DeleteRequest(); delete.Target = targetDelete; try { service.Execute(delete); } catch (Exception e) { CrmExceptionHandler exceptionHandler = new CrmExceptionHandler(e); log.Error(exceptionHandler.ToString()); } } Tag: Completing CRM Appointments in Outlook Tag: 68095
  - 4
    - Create new lookup How do you create a new lookup field? I want to make a new lookup field on the opportunity page to look up contacts only, so I can selecta primary contact. I assume this has something to do with relationships/mapping. Contacts are already mapped to opportunities, and you can select either an account or a contact for the potential customer. However, I want to create another field to be able to select a contact only. Surely this can be done! Tag: Completing CRM Appointments in Outlook Tag: 68089
  - 5
    - Odd behavior of Look For feature In Dynamics CRM 3.0, the Look For box is supposed to honor the Find Columns settings specified in the Quick Find View. This appears to work for Accounts and Contacts, but does behave the same way for Leads and Cases. For example, try searching for the numeric portion of a case number with Case Number, Case Description and Title specified as the Quick Find columns. I can't find this behavior documented anywhere and the current user experience differs from what I can find in the docs. Does anyone know what's really happening behind the scenes? -- Bob McMahon Sr. Business Systems Manager Roland DGA Corporation Tag: Completing CRM Appointments in Outlook Tag: 68086
  - 6
    - Mapping Cutom Picklist Problems I am having a problem mapping a custom picklist. I created a custom attribute called New_Lender in three entities Opportunity, Quote, & Orders. I mapped these in several ways. From "Opportunity to Quote", "Quote to Order" and "Opportunity to Order". When I create an opportunity and select the appropriate lender from the picklist and continue up the process to quote or order the lender picklist does not map. I already have created other pick lists in this same way and they behave ok. I checked to see that the read only integers for the picklist matched up between the attributes in the three entities and they are identical. The original New_Lender attribute in the opportunity entity was mapped to another attribute that I deleted and then remapped to the attributes mentioned above. Is this a possible reason on why they don't map. Can anyone shed some light on this? Tag: Completing CRM Appointments in Outlook Tag: 68084
  - 7
    - Hide functions i Nav PAne I want to hdie modules for some users in Nav Pane: Marketing, Services, Customisation. I want them to see: SAles and Home area. I can't do this inspite of hiding this function in roles becouse there is still link to account and contact. The tabel with roles is empty in tabs: marketing, services, scheduling Thanks Lidia Tag: Completing CRM Appointments in Outlook Tag: 68080
  - 8
    - terminstall.cmd won't add more than 1 user. I have just installed Microsoft CRM 3.0 Desktop client on a 2003 Terminal Server using the instructions provided in hte CRM Desktop Client For outlook Windows Server 2003 Terminal Server. I installed it for the first user using the terminstall.cmd file and it worked. However when I try to install for another user It runs but does not install. If I go into their app data folder and open the terminstall log file I get the following message: ============== Starting CRM For Outlook TS Configurator Thu 09/07/2006 02:48 PM ================== Microsoft CRM 3.0 Client for Outlook is already installed ============== Ending CRM For Outlook TS Configurator Thu 09/07/2006 02:48 PM ================== If I delete that file run terminstall.cmd uninstall go back into the app data folder delete the two log files and the MSCRM folder in the app data\microsoft folder run terminstall.cmd install then it works for that user and the previous users as well Did I miss something in my orginal setup or is there a fix for this. Thanks in Advance Tag: Completing CRM Appointments in Outlook Tag: 68077
  - 9
    - Turning off Notes We sould like to turn off notes in Lead and Opportunity entities. It does not seem you can do this by security roles but I understand there is client side scripting to turn off notes. Can anyone provide the client side scripting. Appreciate any help. Tag: Completing CRM Appointments in Outlook Tag: 68072
  - 10
    - Jscript on Lead Form? I am real new to CRM, and would like some step by step advice or sample code, but basically what I want to do is on the LEAD Form when someone filles out the First name field and then the lastname field I want to autopopulate the Customer Name field with First and Last Name. I assume I would do this on the onchange event in the lastname field, But I am puzzled, or just cant figure out How to do this. Thanks Tag: Completing CRM Appointments in Outlook Tag: 68064
  - 11
    - Provide a way to e-mail an article *from* the article I have finally found an article by browsing through the knowledge base, I'm looking right at it, and want to send it to someone, but there's no way to do that (AFAIK). Instead, I have to go to the menu, New > New Activity > e-mail, then create a message, and insert the KB article (search for it, or switch to Subject Browse in the pull-down, and browse down through the subject tree to find it again, assuming I have any idea where it was in the subject tree). An "E-mail This Article" kind of button would be very helpful. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=57940efa-19f1-4eff-acfe-3adc5d6a66e2&dg=microsoft.public.crm Tag: Completing CRM Appointments in Outlook Tag: 68061
  - 12
    - Allow users to copy text from articles As far as I can tell, there is no way to select and copy text from a knowledge base article.* I've run into 2 situations so far this morning where that would've been useful. Linda *OK, I could unpublish it, then copy the text, or e-mail it to myself... ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=1fe3e670-21c5-4149-a68d-9c0506cf1e37&dg=microsoft.public.crm Tag: Completing CRM Appointments in Outlook Tag: 68060
  - 13
    - chahe order state from fullfilled I need to change via SDK orderstate to active. Dim state As New SetStateSalesOrderRequest state.SalesOrderState = SalesOrderState.Active state.SalesOrderStatus = 5 '-1 I tried with no result. According to SDK documentation the only one valid state is SalesOrderState.Submitted.I had success to change with Submitted only from Active state. Why? Is exist any way to change state of order to Active after it was closed. May be using Order Close ? Please help urgent. Tag: Completing CRM Appointments in Outlook Tag: 68059
  - 14
    - Kerberos SharePoint CRM List Web Part problem It took a lot of time, but after following the instructions in the CRM List Web Part readme, I was able to get the web part working. Well, almost... The SharePoint server is on a separate server than the CRM server. There are two ways to get to our SharePoint site. One way is to use http://servername. The web part works correctly using this URL, presumably because it is using Kerberos. However, the most common way we use to access SharePoint is by using a DNS entry http://portal that goes to the same IP address and virtual server. But the web part is not working when we access SharePoint this way. I used a packet sniffer and found that it was using NTLM. Why would http://servername work with Kerberos and a DNS entry pointing to the same IP address not work Tag: Completing CRM Appointments in Outlook Tag: 68054
  - 15
    - passing field to report, anyone? Hi ! I have made a report and imported it into CRM. It is not a report taking data from CRM but from an ERP system. The thing is I need to pass accountnumber to the report so that the report shows data from the ERP system for only this account. Right now people have to point out the customer from a list twice, first in CRM and then also in the report, I need to parse this info to the report parameter, but how ? Are there systemparameters to use and in case does anyone have a list of those, that is I could say mydatabase.accountnr = @crmaccountnr and thus get my needed result ? Thanx Jack Tag: Completing CRM Appointments in Outlook Tag: 68050
  - 16
    - Crystal Report Error - Custom Print Button Hi, We have a custom quote report that is triggered from a button. When a user selects the Print Quote Button on the quote page, the quoteid is passed into a custom report we created and the quote displays. For some reason, this report is stopped working. All others are still working. When we try to run the report, we receive an erroneous error: Page header or footer longer than a page..... I opened the report in Crystal Report designer and was able to run it with no error.There are references to print driver issues on other Web sites. Has anyone run into this issue and if so, how did you fix it? Thank you, Donna Tag: Completing CRM Appointments in Outlook Tag: 68047
  - 17
    - Workflow and Appointment creation Why is not possible to create an appointment in Workflow as activity type? what other way we could create an activity type of Appointment within the WF Manager? Thanks in advance for your help Max Tag: Completing CRM Appointments in Outlook Tag: 68045
  - 18
    - Jobs in MS CRM 3.0 Hello, I see two jobs in SqlServer. 1.MSCRM Stored Procedure Priming 2.Start_Incremental on Allianz_MSCRM.ftcat_documentindex.[7.5] This jobs runs every 10 minutes or 15 minutes. Does this jobs need to run during those times? Is possible to start up this more rarely? thanks for replay Andrej Tag: Completing CRM Appointments in Outlook Tag: 68044
  - 19
    - Client 'Set Personal Options' greyed out How do I control what is greyed out on the web client 'Set Personal Options'. Currently, everything is greyed out for the users, but I'd like to unlock 'set the time zone' for instance. I've had a look in the security roles, but I haven't seen anything specific that controls the personal options. thanks hb Tag: Completing CRM Appointments in Outlook Tag: 68042
  - 20
    - Can not access system settings for "Organization" Hi, since I have uppgraded to CRM 3.0 I can not access the system settings for the organization. I get the message "Please contact systema administrator ..." However I can not find any trace on how to resolve the issue. Does anyone have advice? Mattias Tag: Completing CRM Appointments in Outlook Tag: 68039
  - 21
    - CRM for outlook 3.0 with CRM server version 1.2 Hi, I have a CRM 1.2 setup here (server + crm for outlook clients). I want to allow the users to download all contacts from the CRM database to their outlook contacts. At the moment it's just downloading all contacts that are shared with them or owned by them (I think). Reading through the groups I believe there should be a CRM \ Local Data menu through the Outlook client, but I can't find this on our clients so I'm thinking maybe it's just an option with version 3.0 CRM Outlook clients ? If so is it possible to upgrade the clients to this version without upgrading the server ? thanks, Alan Tag: Completing CRM Appointments in Outlook Tag: 68038
  - 22
    - Two CRM-configurations available for one users Hi, I will soon start a daughter company with a different set of customers. For these customers I want to have the account/contact view differently configured. However I want to be able to access both databases from my computer. Is there a way to configure this? I have crm 3.0. Regards, Mattias Tag: Completing CRM Appointments in Outlook Tag: 68037
  - 23
    - Jscript or workflow Jscript or workflow Is there away to change the Value of a Field Automatically via a jscript or Workflow? E.g. .one field is source (Picklist) (yahoo, google, msn, Micrsoft) than when I select one of them it should populate the next field called webpage with the URL of which ever one was selected Tag: Completing CRM Appointments in Outlook Tag: 68035
  - 24
    - Client side code to prevent duplications Hi Is anyone able to post an example of client-side code to identify the creation of duplicate records in CRM. This can either be for contacts or accounts records and any example would be extremely helpful. Thanks a lot Tag: Completing CRM Appointments in Outlook Tag: 68033
  - 25
    - Is it an Entity or what I Have a Client who is in the Apartments renting Business. They have about 100 units to rent out .with Different types of Configurations and Decorations. the leasing period is 2 years .how ever after 2 years they don't want to recreate a Unit they just want to link a new Tenant to it .any Ideas how I can create a Static List of Units. Tag: Completing CRM Appointments in Outlook Tag: 68032
- Next
  - 1
    - Authentication Error after installation CRM 3.0 Hello I installed CRM 3.0 but i am getting Authentication Error after installation. Setup looks like One AD, 3 domain contorlers, I installed CRM on the one Domain controler. SQL 2000 SP4 and CRM 3.0 are on the same box. Exchange server is on the other box and working properly. i am member of DomainSP4 and then CRM 3.0 and underinstallation i did not get any error and it looks good but after installation i got error message at first attempt to login CRM via web prowser. 1: Authentication Error Microsoft CRM could not log you on to the system. Make sure your user record is enabled and that you have been assigned at least one security role. For more information, contact your system administrator. 2: This is error message from CRM Enviroment Diagnostics Wizard on the CRM Active Directory check. Domain Controller Cannot Be Found Cause Setup cannot locate a Domain Controller. Setup attempts to contact all Domain Controllers that is part of your Active Directory forest. A warning message is generated listing those Domain Contollers that cannot be contacted. If there are no Domain Contollers, then an error message is generated. The most common causes of warning and errors are: Network connectivity is preventing access to Active Directory domain controllers. In the case of a warning message, you may have domain controllers that are not avaiable. Solution Verify each of the following and then run setup again: Network connectivity to your Active Directory domain controllers. Your domain controller computers are operating normally. My question is what is minimum rights i need for installation of CRM on the AD. Do i need 100% full rights like Administrator? -- Maikal Tag: Completing CRM Appointments in Outlook Tag: 68031
  - 2
    - KB articles do not save correctly after adding section to template I created a template, used it to create an article, and published the article. Then I realized I needed another section at the beginning of articles like this, so I changed the template to include the new first section (keeping all the other sections). I unpublished the article, edited it to include appropriate content under the new first section, and saved it. Instead of the new content being saved under the first heading, it was saved under the second heading, and all the content in each subsequent heading was bumped down one. The content from the last section was lost. When I tried again, everything got bumped down again, and another section's content was bumped out of existence. No workaround that I could find - just don't add sections to templates that are in use. Something got out of sync, apparently. I did not test this by adding new sections in other positions (than first), or at the end. Tag: Completing CRM Appointments in Outlook Tag: 68017
  - 3
    - Is there a way to view articles according to the subject tree? Is there a way to view a complete listing of knowledge base articles according to the *expanded* subject tree. The only way I see is to poke around through each subject, sub-subject, and sub-sub-subject, until you stumble onto an article (or a bunch of empty subjects). I'd like to see something more like a table of contents, where a user could see all the available articles at a glance, organized by subject. Tag: Completing CRM Appointments in Outlook Tag: 68016
  - 4
    - Expand the article comments on the Comments tab As it is now, when there are comments about an article, one must open each one individually to read it, then close it. This makes it very hard to scan all the comments about an article. If the comments could be listed down the page, one after the other, reading them would be much easier. BTW, a workaround I am considering, where possible, would be to write very brief comments in the "Title" field, as the titles *are* shown in the list. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=626ee81b-6dbf-4784-9da1-a86b468b01bb&dg=microsoft.public.crm Tag: Completing CRM Appointments in Outlook Tag: 68014
  - 5
    - Show the number of comments on the Comments tab Rather than making each user "check" the Comments tab each time they view an article, it would be helpful if the label on the Comments tab could read "Comments (0)", or "Comments (5)". As it stands, it requires two clicks - to get to the Comments tab, then back to the Details tab, just to find out there is nothing there. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=a17885be-0d53-4caa-9046-0ddfc7d3b253&dg=microsoft.public.crm Tag: Completing CRM Appointments in Outlook Tag: 68013
  - 6
    - Looking for the Hotfix I'm looking for the hotfixes 187899 and 187898 for server and client. To fix the 926996 update. It keeps crashing CRM when I right click on certain items. Can someone help me out on this one? Thanks, Luke Davis, MCSE: Security Tag: Completing CRM Appointments in Outlook Tag: 68011
  - 7
    - Converting contacts into leads Is there any way of creating a lead out of a contact (erroneously created)? -- Healthy Heart Tag: Completing CRM Appointments in Outlook Tag: 68003
  - 8
    - Lookup on custom entity without relationship First,I will show existing out-of-the-box sample in MS CRM3: Address entity is in relation to account M:1.When I stay on order entity and press on lookup addresses I get result filtered only for account selected in order. Order there is no relation to address entity. My problem: I created new CustomEntity1 with relationship to Account 1:M. Now, I want to add to Order field from CustomEntity1, filtered only by currently selected in order Account.If I add relationship CustomEntity1->Order, I think, I will get in lookup all CustomEntity1 records without filter by order account. Please help ASAP, urgent. Tag: Completing CRM Appointments in Outlook Tag: 68002
  - 9
    - Create CRM Account and CRM Contact from Outlook contact Currently CRM only allows a CRM Contact to be created from an Outlook contact through the "view in CRM" feature. It would be helpful to provide the option of creating an Account together with the Contact and also an option to link the two by default upon creation. Additionally, it would be helpful to allow contacts in shared group folders to be promoted to CRM. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=9f926206-b9e1-4119-9548-329ad92043e9&dg=microsoft.public.crm Tag: Completing CRM Appointments in Outlook Tag: 68000
  - 10
    - Articles in certain subjects should only be availble to certain us I need a way to make all the articles under certain subjects available to some users, but not available to others. For instance, we have internal information, such as tips on using development tools, that only the development group needs to see, while the end-user product information needs to be visible to anyone in customer care. As far as I can tell, there's no way to limit access to sets of articles (by subject, or otherwise) to just those people who need to be able to view them. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=7f19102a-d463-4090-84c3-3dddb9f69c4f&dg=microsoft.public.crm Tag: Completing CRM Appointments in Outlook Tag: 67999
  - 11
    - Can't publish reports / none available in CRM Hi, I've been going round in circles on this one for weeks. CRM is installed with SBS 2003, SQl 2000 and SRS all on the same server. SPS is also installed, all service packs applied (esp SQL SP4). No reports are visible in the CRM web UI, or, in SRS via /localhost/reports. All users in /localhost/reports have EVERY permission. When I run publishreports.exe using this syntax I get the following error message. C:\Program Files\Microsoft CRM\Reports>publishreports "Intellego Systems" "intel lego-sbs\ReportingGroup {91070909-67e8-4227-81c8-1f17f8ce461c}" "NT Authority\NetworkService" 18:30:36| Error| Publishing stopped due to following error 18:30:36| Error| SRS soap exception: The operation you are attempting requires a secure connection (HTTPS). If I try to upload a report into /localhost/reports [company name]_MSCRM then it fails with "The request failed with HTTP status 413: Request Entity Too Large." Thanks in advance Jamie note [I've been experiencing problems with my SBS2003 setup since we installed ProjectServer2003 on the same server (since removed). SBS has been re-installed several times but lot's of things got permanently broken (eg RWW, CRM icon dis-appeared from Server Management console etc etc).] Tag: Completing CRM Appointments in Outlook Tag: 67997
  - 12
    - CRM 3.0 Training DVDs? Hi, Does anyone know where to buy some good CRM 3.0 training videos. I'm looking for anything from CRM admin training to end user training. Thanks. Dan Tag: Completing CRM Appointments in Outlook Tag: 67996
  - 13
    - rejoin sales process if an opportunity drops out of the sales process (a user realising they'd mistakenly completed a stage and then manually changing stage to the previous stage for example) is there a way to rejoin the automatic process? Tag: Completing CRM Appointments in Outlook Tag: 67994
  - 14
    - MSCRM 3.o post upgrade After upgrading from 1.2 to 3.0, the security groups are not editable. When looking at the security, there is no option to save changes. Is this a result of the upgrade from 3.0? And to modify the groups, is the only option to create a new group that mimics the old one and then move users to the new one? Tag: Completing CRM Appointments in Outlook Tag: 67993
  - 15
    - Some users can't personalize workplace Some users can't fully personalize workplace. On the 'Set Personal Options' screen, everything is disabled on the Workplace tab. What privileges do you need for that? Regards, Marcin Tag: Completing CRM Appointments in Outlook Tag: 67992
  - 16
    - Primary Contacts Our customers have multiple locations/offices which we create as multiple Accounts in CRM. We then put all the contacts for each location under their respective Account, excpet for the Primary Contact. If a Contact is the Primary for more than one location, users have just been using the Primary Contact lookup to find that Contact in the Parent Account and add them to the other locations. Is this a common practice? I find doing this is hard to query on. Thanks, Jim S. Tag: Completing CRM Appointments in Outlook Tag: 67989
  - 17
    - Import menu option privileges Hi, In CRM 3.0 what privileges do need to have the Import option in the tools menu? Some of my users don't have this option. I know about the 'Bulk Import' privilege, but this doesn't seem to be doing the tick. One of my users has a role with all Bulk Import set to Business Unit (apart from Delete that is disabled) and the Import menu doesn't show up. Regards, Marcin Konopka Tag: Completing CRM Appointments in Outlook Tag: 67986
  - 18
    - Regarding Answer for "CRM oulook client startup problem" I have tried this fix and it does not work. Are there any other options. I have worked on this for over two weeks now and none of the fixes I have found work. I really need this to work. Thanks -- Heather Tag: Completing CRM Appointments in Outlook Tag: 67984
  - 19
    - Error by open contacts or activities after Migration to CRM 3.0 Hello, i ve migrated our CRM 1.2 System to CRM 3.0 Now I get a error-page when I open contacts or activities or so. I cannot open the main form of these entities (customizing). Any ideas? Stefan Tag: Completing CRM Appointments in Outlook Tag: 67983
  - 20
    - How to distribute campaign activities to a division ? Hi ! I'd like to know if it is possible to assign campaign activities to several users, and not the owner of the campaign... for example, I have a division with users working in a call center and a division with the marketing manager which creates a campaign and the phone activity to contact people on the marketing list. The aim of my request was to know if it is possible to assign activities to the "call center" division and its users, so that the activity appears in the main activity list (of the crm) and not only in the account form... thanks a lot ! Tag: Completing CRM Appointments in Outlook Tag: 67979
  - 21
    - Follow Ups Broken When our users click on the Follow Up tab on forms, the Follow Up window fails to load correctly, feezing with the sign stuck on 'Loading...' This problem began a few weeks ago. I Initially associated it with installing the c360 add-on, as the installation and problem started at the same time. However, I've uninstalled c360 and the problem remains. I've also contacted the c360 support team and they believe their product is not at fault. Since we have been making many changes to CRMas we deploy, I believe that one of our customisations could be at fault. Please note - I've turned of all workflows for activities to see whether they were upsetting the process, but the problem remains. Does anyone have any ideas as to the cause of the problem? Tag: Completing CRM Appointments in Outlook Tag: 67978
  - 22
    - Knowledge Base Articles I suspect this is not possible but hope you can prove me wrong. I want the Articles section in My Work to open defaulting to Subject Browse rather than Full Text Search.. Any tips on how this may be possible? Many thanks Tag: Completing CRM Appointments in Outlook Tag: 67977
  - 23
    - crm mobile form capacity I've introduced a lot of fields (about 50) in the meeting form... now i want to put them in the crm mobile meeting form... i wonder... crm mobile has a special capacity, less than crm. ? And Can I import all of this record to this crm mobile meeting form? Tag: Completing CRM Appointments in Outlook Tag: 67976
  - 24
    - Tracking Outbound Emails Hiya all, I am just sorting out a minor issue with a MS CRM 3.0 implementation. I can track inbound emails just fine (i.e. click on 'Track in CRM') and its all fine. However, when I try to reply to this email, or create a new email I am striking a problem. Outlook is reporting that the sender has no address in CRM and that the email will not create an activity. I have tried exposign the from address within outlook and placing an entry in there. If I do that, outlook reports that there are to MANY addresses in the sender and that the email can't be tracked. I am sure this is something obvious, and your help would be appreciated in nailing this down. Yours Jo Tag: Completing CRM Appointments in Outlook Tag: 67975
  - 25
    - Viewing records from sub-entities Hi, My entity hierarchy is like this: Project - > Phase -> Project activity (not the Activity from CRM) Phase-entity is sub-entity for the Project and Project activity is sub-entity for the Phase. Is it possible to view all the project activities from the project entity (regardless of the phase)? I hope you understand what IÂ´m trying to say ;=) Tag: Completing CRM Appointments in Outlook Tag: 67974

Hi Guys,

Just a small question. Just wondering if there is a way to complete an
appointment in outlook. Basically, when an appointment in outlook is
synchronised to CRM, CRM will leave the status of the appointment set to
scheduled. It would be nice to stay in outlook at a high level and be able to
complete the appointment without having to dive into the CRM appointment
record.

Sorry for being one of those fussy users ;-)

Kind regards,
Ben F.

Top

Re: Completing CRM Appointments in Outlook by Calvin

Calvin
Sat Sep 09 22:35:26 CDT 2006

Ben,

The MSCRM provides a rich set of web services which is great because you
write a outlook add-in to do whatever you want with CRM. I'm writing my own
link to outlook simply because I had no need for exchange.

Calvin Luttrell

How e-commerce is done.

http://blog.projectthunder.com
http://www.projectthunder.com

"Ben F." <BenF@discussions.microsoft.com> wrote in message
news:3A0BEEB2-D96A-4E40-BF16-111B86C188FC@microsoft.com...
> Hi Guys,
>
> Just a small question. Just wondering if there is a way to complete an
> appointment in outlook. Basically, when an appointment in outlook is
> synchronised to CRM, CRM will leave the status of the appointment set to
> scheduled. It would be nice to stay in outlook at a high level and be able
> to
> complete the appointment without having to dive into the CRM appointment
> record.
>
> Sorry for being one of those fussy users ;-)
>
> Kind regards,
> Ben F.

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