Our CRM installation was running fine until our Crystal Reports started
having issues. We decided to restart the server to see if that would fix the
problems. Upon rebooting we are now at a point where we cannot login at all.
When we try to log in we get an error that says "An error has occurred. For
more information, contact your System Administrator." And in the Application
log I found this:
(NOTE: I already tried the .net framework fix and the change in
"machine.config")
MSCRM Platform Error Report
--------------------------------------------------------------------------------------------------------
Error: Catastrophic failure
Error Message: Catastrophic failure
Error Details: Details on this error have not been provided by the platform.
Source File: Not available
Line Number: Not available
Stack Trace Info: at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain()
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at
System.Web.CallHandlerExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
completedSynchronously)
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Any ideas on a fix for this?