Good morning,
I was hoping someone has come across this error that we
seem to be getting in our system. Our system was fully
operational last friday and for some reason it just
suddenly decided to die on us. I have tried to sign on
through Internet Explorer and it actually displays the
message box for the username and password. But after
clicking ok, I receive the error message below. Also,
our Sales for Outlook seems to be having the same problem
as well. I noticed a problem even before the IE log on
issue when I tried to check for current users in our
system through the Deployment Manager module. It wouldnt
load properly saying snap ins didnt apply I think. I
have tried to re-register mscrmsecurity service but no
luck. Its registered properly. If someone could suggest
a possible resolution to this error, I'd appreciate it
very much. Thanks.
Microsoft CRM Unhandled Error Details:
Catastrophic failure
Description: An unhandled exception occurred during the
execution of the current web request. Please review the
stack trace for more information about the error and
where it originated in the code.
Exception Details:
System.Runtime.InteropServices.COMException: Catastrophic
failure
Source Error:
An unhandled exception was generated during the execution
of the current web request. Information regarding the
origin and location of the exception can be identified
using the exception stack trace below.
Stack Trace:
[COMException (0x8000ffff): Catastrophic failure]
Microsoft.Crm.Platform.ComProxy.CBizUserClass.WhoAmI()
+0
Microsoft.Crm.Security.UserCache.GetCurrentUser(Cache
cache, String username) +227
Microsoft.Crm.Security.UserCache.GetCurrentUser(Page
page) +72
Microsoft.Crm.Application.Controls.AppPage.OnLoad
(EventArgs e) +104
System.Web.UI.Control.LoadRecursive() +35
System.Web.UI.Page.ProcessRequestMain() +731