Cannot connect to the server, using server name

I have a machine running V3C desktop client with KB927751 patch
installed.

This machine can ping the CRM server and can reach it via IP address,
but cannot connect via the server name. It can reach other intranet
servers with just their names, and can reach the server via web access
and IP and log in, using the tool that way, but as installed in
Outlook with the server name, it will not connect.

I've checked all pop-up blockers and none are active, and added it as
a trusted site. I have many other machines running fine, both other
desktops and laptops. Any other ideas?

r/ A. Akin

Merijn
Fri Oct 12 04:47:01 PDT 2007

Hi,

Check on the client if you have any stored usernames/passwords. Choose Start
- Control Panel - User Accounts - Advanced (tab) - Manage passwords. If your
crm servername is in the list remove it.

Hope it helps,
Merijn

"awakin" wrote:

> I have a machine running V3C desktop client with KB927751 patch
> installed.
>
> This machine can ping the CRM server and can reach it via IP address,
> but cannot connect via the server name. It can reach other intranet
> servers with just their names, and can reach the server via web access
> and IP and log in, using the tool that way, but as installed in
> Outlook with the server name, it will not connect.
>
> I've checked all pop-up blockers and none are active, and added it as
> a trusted site. I have many other machines running fine, both other
> desktops and laptops. Any other ideas?
>
> r/ A. Akin
>
>