Hi, I'm having trouble figuring out how many and what kind of licenses
to get for CRM 3.0. We've purchased the Microsoft CRM 3.0 Action Pack
which comes with 10 CAL licenses for everything.
Now we are ready to deploy it, BUT it will be going into an
environment of 23 users, so we need to get more licenses.
All the users will be accessing CRM from assigned computers. They
will not be accessing CRM from anywhere else. They are currently NOT
on a windows server network, and they use outlook express and their
ISPs email solution so they aren't licensed windows server or exchange
users either.
It seems CAL licenses aren't accumulative (that is you can't buy 13
licenses and add them to the 10 that already came with the action
pack), and that when you buy CALs you are really buying a
specification that states the upper limit of users on a system.
Looking at the licenses that came with the action pack, it looks like
we have to buy more than just CRM CALs. Do we need to buy seperate
CALs for Microsoft Exchange Server 2003, SQL Server 2000, and Windows
2003 SBS server?
Is it possible to get licenses for a smaller maximum number of
simultaneously active users, or do we have to get licenses for
everybody no matter what?
We don't want to end up spending so much money on licensing that it
would be equivalent to buying a house or hundreds of times more than
what the action pack cost.
What's the best way and most ecconomical approach for licensing in
CRM?
Shared stories of how you approached this problem would be most
welcome.
thanks, Andy