Authentication of new user

I have a problem with a user trying to authenticate to CRM via
http://servername. She enters the domain/Username and then password, it
starts to load CRM and then presents a http error and presents the logon box
again. She uses a license for the shipping department and the other users
have no problem performing the same function. The only difference is that
she is a new user after an upgrade to Windows 2003. I have tried to change
the system with a clean HDD and the same result. I have tried changing the
IE options with no success. Any ideas. Has something changed in security
with Windows 2003.

John
Fri Jun 17 00:24:32 CDT 2005

Have the user logon on to your domain and then try to connect. Having said
that your post suggests you are trying to share a single crm license amonst
multiple users ie the shipping department. Please give more details of why
the user is not logged onto your domain in the first place or is crm in a
different domain?


--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us


"KMD" <KMD@discussions.microsoft.com> wrote in message
news:7462B58B-201D-4713-AE60-A3282F3D98E2@microsoft.com...
> I have a problem with a user trying to authenticate to CRM via
> http://servername. She enters the domain/Username and then password, it
> starts to load CRM and then presents a http error and presents the logon
box
> again. She uses a license for the shipping department and the other users
> have no problem performing the same function. The only difference is that
> she is a new user after an upgrade to Windows 2003. I have tried to
change
> the system with a clean HDD and the same result. I have tried changing
the
> IE options with no success. Any ideas. Has something changed in security
> with Windows 2003.