When we create an appointment in CRM I want to have a workflow rule that
creates a task to call the person the appointment is with 2 days before the
appointment date. No problem using workflow to create a phone call record,
but how can I set the due date for the phone call to be 2 days before the
appointment? Do we need to write a custom assembly to do this?

Roger

Re: Appointment Confirmation by Roger

Roger
Tue Oct 10 14:16:32 CDT 2006

Sorry - found the simple answer to this.......


"Roger" <roger_id@hotmail.com> wrote in message
news:OPnDr1S6GHA.4552@TK2MSFTNGP05.phx.gbl...
> When we create an appointment in CRM I want to have a workflow rule that
> creates a task to call the person the appointment is with 2 days before
> the appointment date. No problem using workflow to create a phone call
> record, but how can I set the due date for the phone call to be 2 days
> before the appointment? Do we need to write a custom assembly to do this?
>
> Roger
>