Application Pool of non-supported identity

Hi,

I would like to install CRM 3.0 Prof on W2k3+SP1 + SQL2005+SP1 with Report
Server + SharePoint Server 2003 + Project Server 2003. The Environment
Diagnostics Wizard say:
"The Web site for installing SQL Server Reporting Services {0} uses an
Application Pool of non-supported identity. Supported identity is Network
Service."
But its account is Network Service.
The http://localhost/reports and http://localhost/reportserver work fine...

Please help me

Peter

chrislukowski
Fri May 05 10:54:25 CDT 2006

Bump

chrislukowski
Fri May 05 11:15:29 CDT 2006

I found a workaround, not so sure that this is the way MS wants it.
I created a new Application Pool named Network Service. I then added
both the Reports and ReportServer vd's to it. I then changed the
properties of the Default Web Sites and changed the Application Pool to
the Network Service. Reboot.
I reran the CRM install and it passed.

Hope this helps.

PeterForintos
Sat May 06 10:29:02 CDT 2006

Sorry, I also created a new application pool for Reporting Services with
Network Service account, but the CRM install said the same error:
"The Web site for installing SQL Server Reporting Services {0} uses an
Application Pool of non-supported identity. Supported identity is Network
Service."
The reboot was not helped...
One option, what I didn't write yet: the ReportServer and Reports are not in
the
Default Web Sites because there are the SharePoint Server and Project Server.
I created the new ReportingServices web site with port 81, so the correct
addresses
are http://localhost:81/reportserver and http://localhost:81/reports. They
are working well.
Thanks your answer.

Peter

"chrislukowski@gmail.com" wrote:

> I found a workaround, not so sure that this is the way MS wants it.
> I created a new Application Pool named Network Service. I then added
> both the Reports and ReportServer vd's to it. I then changed the
> properties of the Default Web Sites and changed the Application Pool to
> the Network Service. Reboot.
> I reran the CRM install and it passed.
>
> Hope this helps.
>
>

Ruskinses
Mon May 08 04:59:06 CDT 2006

you need to recycle your application pools, as currently the central
admin app pool probably currently still has the report services virtual
directories listed under it. Recycling these should clear them and
cause the crm installer to see the correct app pool.

PeterForintos
Mon May 08 05:37:02 CDT 2006

I recycled the application pools, but there is error again... :-(



"Ruskinses@googlemail.com" wrote:

> you need to recycle your application pools, as currently the central
> admin app pool probably currently still has the report services virtual
> directories listed under it. Recycling these should clear them and
> cause the crm installer to see the correct app pool.
>
>

Ruskinses
Mon May 08 06:10:30 CDT 2006

do your report server virtual directories show up in any other app
pools other than the one you created?

Terry
Tue May 16 09:12:01 CDT 2006

I am having the same problem. Did you ever get this resolved?

"Peter Forintos" wrote:

> I recycled the application pools, but there is error again... :-(
>
>
>
> "Ruskinses@googlemail.com" wrote:
>
> > you need to recycle your application pools, as currently the central
> > admin app pool probably currently still has the report services virtual
> > directories listed under it. Recycling these should clear them and
> > cause the crm installer to see the correct app pool.
> >
> >

Terry
Tue May 16 09:25:01 CDT 2006

Yes, mine does it shows up under the CRMAppPool instead of the network one I
created even though I selected it inside of the home directory properties
page.

"Ruskinses@googlemail.com" wrote:

> do your report server virtual directories show up in any other app
> pools other than the one you created?
>
>

PeterForintos
Tue May 16 12:19:02 CDT 2006

The problem is the sharepoint service, so I installed the CRM first then
sharepoint and project server. It's working well now... :-)

"Terry" wrote:

> I am having the same problem. Did you ever get this resolved?
>
> "Peter Forintos" wrote:
>
> > I recycled the application pools, but there is error again... :-(
> >
> >
> >
> > "Ruskinses@googlemail.com" wrote:
> >
> > > you need to recycle your application pools, as currently the central
> > > admin app pool probably currently still has the report services virtual
> > > directories listed under it. Recycling these should clear them and
> > > cause the crm installer to see the correct app pool.
> > >
> > >

Sagar
Mon Jun 26 04:59:01 CDT 2006

I was facing the same problem when CRM 3.0 is installed on top of TFS. The
reason is because the default website uses the TFSWSS application pool whose
Application pool identity is set to something other than the Network service,
hence the error.

If you either changes the application pool from the above to something else
(that runs under the Network service identity) or change the Applicaiton pool
identity of TFSWSS to Network Service, the set up goes through fine.

But there's an issue. The projects created through TFS might not run if you
changed the application pool identity from Domain account to Network service.
you need to work it out separately.

I'm doing some R&D to workaround this issue. As and when i find any, i shall
post it out.

Thanks.
Sagar

"Peter Forintos" wrote:

> The problem is the sharepoint service, so I installed the CRM first then
> sharepoint and project server. It's working well now... :-)
>
> "Terry" wrote:
>
> > I am having the same problem. Did you ever get this resolved?
> >
> > "Peter Forintos" wrote:
> >
> > > I recycled the application pools, but there is error again... :-(
> > >
> > >
> > >
> > > "Ruskinses@googlemail.com" wrote:
> > >
> > > > you need to recycle your application pools, as currently the central
> > > > admin app pool probably currently still has the report services virtual
> > > > directories listed under it. Recycling these should clear them and
> > > > cause the crm installer to see the correct app pool.
> > > >
> > > >

mT
Wed Aug 09 21:51:02 CDT 2006

I had major issues with this myself.

I won't trouble you with all I did, but one thing to check is the operating
account assigned to the pools.

Within IIS - above the websites you should see a listing of pools. In my
case I had to update all the pools that were assigned to the Default Website
in addition to the ReportServer site. Also, from prior installs I had a
bunch of junky pools that were still assigned to things somehow. I deleted
all of these.

One that definitely was causing problems was the SharePoint pool.


"Peter Forintos" wrote:

> Hi,
>
> I would like to install CRM 3.0 Prof on W2k3+SP1 + SQL2005+SP1 with Report
> Server + SharePoint Server 2003 + Project Server 2003. The Environment
> Diagnostics Wizard say:
> "The Web site for installing SQL Server Reporting Services {0} uses an
> Application Pool of non-supported identity. Supported identity is Network
> Service."
> But its account is Network Service.
> The http://localhost/reports and http://localhost/reportserver work fine...
>
> Please help me
>
> Peter

yzhu
Wed Aug 30 13:00:01 CDT 2006

I have the same problem. I try to install CRM 3.0 on top of TFF. Did you
figure out how to do it?

"Sagar" wrote:

> I was facing the same problem when CRM 3.0 is installed on top of TFS. The
> reason is because the default website uses the TFSWSS application pool whose
> Application pool identity is set to something other than the Network service,
> hence the error.
>
> If you either changes the application pool from the above to something else
> (that runs under the Network service identity) or change the Applicaiton pool
> identity of TFSWSS to Network Service, the set up goes through fine.
>
> But there's an issue. The projects created through TFS might not run if you
> changed the application pool identity from Domain account to Network service.
> you need to work it out separately.
>
> I'm doing some R&D to workaround this issue. As and when i find any, i shall
> post it out.
>
> Thanks.
> Sagar
>
> "Peter Forintos" wrote:
>
> > The problem is the sharepoint service, so I installed the CRM first then
> > sharepoint and project server. It's working well now... :-)
> >
> > "Terry" wrote:
> >
> > > I am having the same problem. Did you ever get this resolved?
> > >
> > > "Peter Forintos" wrote:
> > >
> > > > I recycled the application pools, but there is error again... :-(
> > > >
> > > >
> > > >
> > > > "Ruskinses@googlemail.com" wrote:
> > > >
> > > > > you need to recycle your application pools, as currently the central
> > > > > admin app pool probably currently still has the report services virtual
> > > > > directories listed under it. Recycling these should clear them and
> > > > > cause the crm installer to see the correct app pool.
> > > > >
> > > > >