Sorry, I found that there is an error in the application log on exchange server
But the messages still do not route

Event Type: Error
Event Source: MSCRMExRouter
Event Category: None
Event ID: 0
Date: 21.02.2007
Time: 17:15:35
User: N/A
Computer: EXCH01
Description:
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceException:
Delivering message: Re: поÑ?Ñ?а1 CRM:01290051 in mailbox: crmsales failed
(System.Web.Services.Protocols.SoapException: Server was unable to process
request.
at
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
methodName, Object[] parameters)
at Microsoft.Crm.Platform.Proxy.EmailWebService.DeliverIncoming(String
messageId, String subject, String from, String to, String cc, String bcc,
String submittedBy, String importance, String body, BusinessEntityCollection
attachments)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.DeliverIncoming(ExchangeSinkServiceLogger
logger, ExchangeSinkServiceMailbox mailbox, Message attachedMessage, Message
envelopeMessage)). ---> System.Web.Services.Protocols.SoapException: Server
was unable to process request.
at
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
methodName, Object[] parameters)
at Microsoft.Crm.Platform.Proxy.EmailWebService.DeliverIncoming(String
messageId, String subject, String from, String to, String cc, String bcc,
String submittedBy, String importance, String body, BusinessEntityCollection
attachments)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.DeliverIncoming(ExchangeSinkServiceLogger
logger, ExchangeSinkServiceMailbox mailbox, Message attachedMessage, Message
envelopeMessage)
--- End of inner exception stack trace ---
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceMessages.DeliverIncoming(ExchangeSinkServiceLogger
logger, ExchangeSinkServiceMailbox mailbox, Message attachedMessage, Message
envelopeMessage)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.ProcessMessage(Connection
connection, ExchangeSinkServiceMailbox mailbox, Recordset recordSet)
at
Microsoft.Crm.Tools.ExchangeConnectorService.ExchangeSinkServiceCore.ProcessMailbox(ExchangeSinkServiceMailbox mailbox)

--
Best regards,
Alexander Baskakov