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  - 1
    - Crystal Reports Error We are receiving the following error when attempting to view reports in CRM. This error occurs when selecting a specific report to generate. We've turned on the dev error message but can make no sense of this one. Any ideas? Thanks in advance. ---------------------------------------------------------------- Microsoft CRM Platform Error Report: Error Description: Unable to communicate with the report viewer : Invalid report output (SSO or Crystal logon, or other error) Error Details: Details on this error have not been provided by the platform. Error Number: 0x80049005 Source File: Not available Line Number: Not available Query String: /reports/viewer/html/reportviewer.aspxcmd=get_pg&incomplete_page_count=1&vie wer=html_frame&page=1&brch=&drillname=&subrpt=&id=253&user%2D1.1%40=%2ASSO%2 ASERVER%40.oD507o8BCA063538B2E6b%7D42%2285g81%2FA1D0yAD&password%2D1.1%40=%2 ASSO%2A17%2141%7EzP41%23E79FF9b0894DFgxBBC3B1E8%2D.9BFC%7EC513%25DBD1BERug12 %3D37EC32F7E21EL41198215 Extra info: Type: Platform Error (2) Jared Frank Affinigent, Inc. Tag: Announcement security Tag: 6283
  - 2
    - CRM and KB article 815154 I have installed Microsoft CRM Server on a Windows Server 2000 SP4 machine running Microsoft Small Business Server 2000. I have installed all the needed software, including SQL Server SP2, Exchange 2000, IIS, Indexing services, Message Queuing, etc. When I try to launch CRM I get the error message: "An error has occurred. For more information, contact your sysmem administrator". The event viewer basically says "select permsision denied on object "SystemUSer", database MSCRM". I found KB article 815154 (HOW TO: Configure SQL Server Security for .NET applications) that says I need to use the Enterprise Manager of SQL Server to give permissions to appropriate objects in the appropriate data bases. Do I need to do this? If so, which objects do I give permissions to? There are hundreds of objectes listed in the MSCRM database Tag: Announcement security Tag: 6281
  - 3
    - 80040e14 error when installing Microsoft CRM This is a multi-part message in MIME format. ------=_NextPart_000_001D_01C37B70.A9499030 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Hello Everyone Reading some of the recent posts, I wanted to take a moment to talk = about the 80040e14 error when installing Microsoft CRM. There are 2 = primary causes of the error that we have found in support. In a large = environment with multiple domain controllers the 80040e14 error is a = result of The Microsoft CRM installation failing as a result of Active = Directory replication not replicating to all Domain Controllers in a = timely fashion, prior to the Microsoft CRM installation getting to the = point where it is installing the SQL users. It is possible that the SQL = Server is referencing a Domain Controller that has not yet replicated = the CRM Active Directory container. =20 We have 2 resolutions to this issue until it is resolved in an upcoming = release.=20 Resolution 1 - Force replication to all domain controllers at the = beginning of the Microsoft CRM installation, immediately after the = installation wizard has installed any pre-requisite applications (such = as .NET framework or XML Parser). Please wait until the installation is = actually installing the first part of Microsoft CRM, which is the = creation of the Organization Unit within Active Directory. 1. Go to Start Button | Programs| Administrative Tools | Active = Directory Sites and Services Manager. 2. Double-click the Sites folder to expand it. There should be at least = one site labeled Default-First-Site-Name. This may differ if you have = manually configured additional sites. 3. Expand the Default-First-Site icon, expand the Servers folder, and = then expand the given Active Directory server to find the NTDS Settings = icon. 4. Click the NTDS Settings icon. One or more objects is listed in the = right pane. One of those objects is a link to the domain controller you = want. You can see the Friendly names by right-clicking an entry and = viewing the name. One of the objects points to the domain controller you = want. Right-click that entry, and then click Replicate Now. The = replication is performed immediately, but your network performance = influences the time it takes to update the target controller. Forcing replication should allow your Microsoft CRM Server installation = to complete successfully now. Resolution 2 - Shut down all domain controllers except for the domain = controller which has the Global Catalog Server. Once the CRM Server = installation is completed, re-start the remaining domain controllers and = continue configuring Microsoft CRM. The second primary cause of the issue is a result the .mdf and .ldf = files associated with the Microsoft CRM Server install Organization name = within <system drive>:\Program Files\Microsoft SQL Server\MSSQL\Data may = have not been deleted. To resolve, Microsoft CRM will need to be uninstalled using the = Uninstall Steps in Appendix C of the Implementation Guide, making sure = that the .mdf and .ldf files have been deleted. To verify the .mdf and .ldf files are removed: 1. Navigate to <system drive>:\Program Files\Microsoft SQL = Server\MSSQL\Data 2. Verify the following .mdf and .ldf files that are associated with = your Microsoft CRM Organization Name (the Organization Name that you = installed Microsoft CRM with) have been deleted. - <organization_name>_METABASE.mdf - <organization_name>_METABASE.ldf - <organization_name>_MSCRM.mdf - <organization_name>_MSCRM.ldf - <organization_name>_CRYSTAL.mdf - <organization_name>_CRYSTAL.ldf For example, if Microsoft CRM is installed with the Organization Name = Adventure Works Cycle, an .mdf or .ldf file name would look like: Adventure_Works_Cycle_MSCRM.mdf 3. Once these are removed, install Microsoft CRM again. Any questions on this please let me know. --=20 Regards, Ryan Trudeau Microsoft CRM Support "Please do not send email directly to this alias. This alias is for = newsgroup purposes only. All replies will be returned to sender as = undeliverable." ------=_NextPart_000_001D_01C37B70.A9499030 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=3DContent-Type content=3D"text/html; = charset=3Diso-8859-1"> <META content=3D"MSHTML 6.00.2800.1226" name=3DGENERATOR> <STYLE></STYLE> </HEAD> <BODY style=3D"COLOR: #000000; FONT-FAMILY: Arial" bgColor=3D#ffffff> <DIV><FONT size=3D2>Hello Everyone</FONT></DIV> <DIV><FONT size=3D2></FONT> </DIV> <DIV><FONT size=3D2>Reading some of the recent posts, I wanted to take a = moment to=20 talk about the 80040e14 error when installing Microsoft CRM.  There = are 2=20 primary causes of the error that we have found in support.  In a = large=20 environment with multiple domain controllers the 80040e14 error is  = a=20 result of The Microsoft CRM installation failing as a result of Active = Directory=20 replication not replicating to all Domain Controllers in a timely = fashion, prior=20 to the Microsoft CRM installation getting to the point where it is = installing=20 the SQL users.  It is possible that the SQL Server is referencing a = Domain=20 Controller that has not yet replicated the CRM Active Directory = container. =20 </FONT></DIV> <DIV> </DIV> <DIV><FONT size=3D2>We have 2 resolutions to this issue until it is = resolved in an=20 upcoming release. </FONT></DIV> <DIV> </DIV> <DIV><FONT size=3D2><STRONG><U>Resolution 1</U></STRONG> - Force = replication to=20 all domain controllers at the beginning of the Microsoft CRM = installation,=20 immediately after the installation wizard has installed any = pre-requisite=20 applications (such as .NET framework or XML Parser).  Please wait = until the=20 installation is actually installing the first part of Microsoft CRM, = which is=20 the creation of the Organization Unit within Active = Directory.</FONT></DIV> <DIV> </DIV> <DIV><FONT size=3D2>1.  Go to Start Button | Programs| = Administrative Tools |=20 Active Directory Sites and Services Manager.</FONT></DIV> <DIV> </DIV> <DIV><FONT size=3D2>2.  Double-click the Sites folder to expand it. = There=20 should be at least one site labeled Default-First-Site-Name.  This = may=20 differ if you have manually configured additional sites.</FONT></DIV> <DIV> </DIV> <DIV><FONT size=3D2>3.  Expand the Default-First-Site icon, expand = the=20 Servers folder, and then expand the given Active Directory server to = find the=20 NTDS Settings icon.</FONT></DIV> <DIV> </DIV> <DIV><FONT size=3D2>4.  Click the NTDS Settings icon. One or more = objects is=20 listed in the right pane. One of those objects is a link to the domain=20 controller you want. You can see the Friendly names by right-clicking an = entry=20 and viewing the name. One of the objects points to the domain controller = you=20 want. Right-click that entry, and then click Replicate Now. The = replication is=20 performed immediately, but your network performance influences the time = it takes=20 to update the target controller.</FONT></DIV> <DIV> </DIV> <DIV><FONT size=3D2>Forcing replication should allow your Microsoft CRM = Server=20 installation to complete successfully now.</FONT></DIV> <DIV> </DIV> <DIV><FONT size=3D2><STRONG><U>Resolution 2</U></STRONG> - Shut down all = domain=20 controllers except for the domain controller which has the Global = Catalog=20 Server.  Once the CRM Server installation is completed, re-start = the=20 remaining domain controllers and continue configuring Microsoft=20 CRM.</FONT></DIV> <DIV><FONT size=3D2></FONT> </DIV> <DIV><FONT size=3D2></FONT> </DIV> <DIV><FONT size=3D2></FONT> </DIV> <DIV><FONT size=3D2>The <EM>second</EM> primary cause of the issue is a = result=20 </FONT><FONT size=3D3>the .mdf and .ldf files associated with the = Microsoft CRM=20 Server install Organization name within <system drive>:\Program=20 Files\Microsoft SQL Server\MSSQL\Data may have not been = deleted.<BR><BR><BR>To=20 resolve, Microsoft CRM will need to be uninstalled using the = Uninstall=20 Steps in Appendix C of the Implementation Guide, making sure that the = .mdf and=20 .ldf files have been deleted.<BR><BR>To verify the .mdf and .ldf = files are=20 removed:<BR><BR>1. Navigate to <system drive>:\Program = Files\Microsoft SQL=20 Server\MSSQL\Data<BR><BR>2. Verify the following .mdf and = .ldf=20 files that are associated with your Microsoft CRM Organization Name (the = Organization Name that you installed Microsoft CRM with) have been=20 deleted.<BR><BR>-  = <organization_name>_METABASE.mdf<BR>- =20 <organization_name>_METABASE.ldf<BR>- =20 <organization_name>_MSCRM.mdf<BR>- =20 <organization_name>_MSCRM.ldf<BR>- =20 <organization_name>_CRYSTAL.mdf<BR>- =20 <organization_name>_CRYSTAL.ldf<BR><BR>For example, if Microsoft = CRM is=20 installed with the Organization Name Adventure Works Cycle, an .mdf or = .ldf file=20 name would look like:<BR><BR>Adventure_Works_Cycle_MSCRM.mdf<BR><BR>3. = Once=20 these are removed,  install Microsoft CRM again.</FONT></DIV> <DIV> </DIV> <DIV><FONT size=3D2><BR>Any questions on this please let me=20 know.</FONT></DIV><FONT face=3DArial size=3D2> <DIV><BR>-- <BR>Regards,</DIV> <DIV> </DIV> <DIV>Ryan Trudeau<BR>Microsoft CRM Support</DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV> <DIV>"Please do not send email directly to this alias. This alias is for = newsgroup purposes only. All replies will be returned to sender as=20 undeliverable."</DIV> <DIV> </DIV> <DIV></FONT> </DIV> <P></P></BODY></HTML> ------=_NextPart_000_001D_01C37B70.A9499030-- Tag: Announcement security Tag: 6278
  - 4
    - CRM Internet Accessibility Hello- I've successfully setup CRM and have it working internally by typing http://crm/loader.aspx. I'm not quite sure why I have to type 'loader.aspx'. Besides that, I have setup a domain name entitled http://crm.educadirect.com, but for some reason, this domain name will not work. The domain name pings, but it does not work. Any ideas?? Thanks, Chris Tag: Announcement security Tag: 6276
  - 5
    - assigning support cases I am looking to be able to assign a single support case to multiple Accounts. Is there any way that this can be done in MSCRM. Is there a way to do this thru System Customization? If so, is it a matter of adding fields to the form, and does it change the way that reporting is handled. Any help is greatly appreciated. Stan Tag: Announcement security Tag: 6275
  - 6
    - assigning support cases I am looking to be able to assign a single support case to multiple Accounts. Is there any way that this can be done in MSCRM. Is there a way to do this thru System Customization? If so, is it a matter of adding fields to the form, and does it change the way that reporting is handled. Any help is greatly appreciated. Stan Tag: Announcement security Tag: 6274
  - 7
    - support case options I am looking to be able to assign a single support case to multiple Accounts. Is there any way that this can be done in MSCRM. Is there a way to do this thru System Customization? If so, is it a matter of adding fields to the form, and does it change the way that reporting is handled. Any help is greatly appreciated. Stan Tag: Announcement security Tag: 6273
  - 8
    - Microsoft CRM Platform Error Report hello, we are running CRM server since a few weeks without problems. Unfortunatly an error message has started to appear. Error Description: Bei der Konvertierung eines char-Datentyps in einen datetime-Datentyp liegt der datetime-Wert außerhalb des gültigen Bereichs --> means something like: an error occurred while converting an char-value to an datetime-value, because the datetime-value is out of it's valid range. Error Details: Details on this error have not been provided by the platform. Error Number: 0x80040E07 Source File: Not available Line Number: Not available Query String: /home/homepage/crmToday.aspxsortCol=&sortDir=ascend&viewId={00000000-0000-00 00-00AA-000010001911}&filter=&date=&pageNum=1 Has anyone seen this error ? Does anyone know how to fix it ? I'm sorry for the german error message, however we are running a german Windows2000 Server. I hope you get all necessary information through my translation of the error message THX, Cu, Rüdiger Mausz Tag: Announcement security Tag: 6272
  - 9
    - Great Plains Dynamics/ ONLY ADMINISTRATOR LOGIN WORKS! CAN ONLY LOGIN AS ADMINISTRATOR! If i try to login as any other user i get an error message saying record not available could not authenticate,etc ,etc. It was fine last week. All of a sudden this happened! Tag: Announcement security Tag: 6270
  - 10
    - Caller ID I need a solution (caller Id) I have to make a data base of my 5000 customers, And I need to get pop up info and different rings when my customer calls on my telephone number. I need to get a provision to get the customer location Map with cusomer details. I dont have a PABX and I have only the normal telephone connection. Could you please give me a solution ? Tag: Announcement security Tag: 6269
  - 11
    - Status reason in case Hi everybody, i just started with CRM.I created a case in the services and assigned to another user.when i view active cases the status and priority column values are not showing despite values in that.any help is greatly appreciated.thanx. Tag: Announcement security Tag: 6268
  - 12
    - publishing from deployment manager I had no problems publishing changes made with forms customizations, but I receive the following error when try to publish the changes I made to the schema in Deployment Manager: error: cannot find root path for XLS files Tag: Announcement security Tag: 6265
  - 13
    - One Input, Two Input Data Tables. Dear Colleagues Thank you very much for being close to us through this tool, even thousand of miles are separating us. I have contacted you before and you were too kind for resolution and response. Please advise us with visual basic macro in case that the user would like to use "Data - Table" to include one equation. The equation contain more than one variable in the Row Input Cell, and more than one variable in Column Input Cell. A short response only for the Article Number for easy reference to find the article will be greatly appreciated. YOU MAY HAVE ANOTHER TOOL TO TRACK THE NEW ARTICLE, BE SO KIND TO INFORM ME ABOUT IT. Regards SAMI GAD Tag: Announcement security Tag: 6263
  - 14
    - vaugue error message I'm trying to install Microsoft CRM Server for testing purposes on a Windows Server 2000 machine. I have installed all the needed software, including SQL Server SP2, Exchange 2000, IIS, Indexing services, Message Queuing, etc. CRM installed fine. However, now when I try to launch CRM I get the error message: "An error has occurred. For more information, contact your sysmem administrator". The title bar has "Microsoft CRM" in it. How can I get more information about the error? Tag: Announcement security Tag: 6262
  - 15
    - recycle bin icon the recyle bin icon has disappeared from my screen and I can no longer access it? Tag: Announcement security Tag: 6261
  - 16
    - "Failed to create Microsoft CRM Database" I'm trying to install Microsoft CRM Server for testing purposes on a Windows Server 2000 machine. I have install all the needed software, including SQL Server SP3, Exchange 2000, IIS, Indexing services, Message Queuing, etc. When I try to install CRM Software it gives following error messages " Failed to install Microsoft Customer Relationship Management Server" "Failed to create Microsoft CRM Database" "unknown error.(80040e14)" thanks in advance Hakan Guzen Tag: Announcement security Tag: 6260
  - 17
    - CRM and Great Plains Overlap? This post is for someone that knows both GP and CRM. I am working a prospect that will be getting GP (from someone else) and they have seen me demo CRM. CRM looks real good except that they are saying GP accounting has pretty good opportunity management built into. We are trying to figure where and how much CRM and GP overlap for both sales and service as compared to just integrating - product catalog comes from GP into CRM. Orders and invoice are driven out of GP when quote is accepted in CRM. Since we don't know GP we are trying to get a handle on it. The prospect is wondering how much more they will be getting for CRM which will run them 1/2 again their GP installation. Jerry email address is at http://www.iBizinitiatives.com Tag: Announcement security Tag: 6256
  - 18
    - Promoting an Email clears formatting Has anyone figured out a way to promote an email from the Outlook-CRM client without destroying the body message? Every time we promote an email the body loses ALL formating. I've tried promiting a plain text, html, and RTF type emails and they all come out ugly. Whats worse/stupid is that you can't copy/paste into the newly promoted email because its read only. Any ideas? -Gary Tag: Announcement security Tag: 6255
  - 19
    - CDF Migration from Goldmine We ahve only been using Goldmine in a limited way for about 3 months and I thought the data transfer would be job completed in an afternoon, how wrong I was. I can not see what my problem is but it must be fundemental, which makes me think I must be missing some documentation or something. To start with I am trying to copy data into the Account table in the CDF, which in the case of Goldmine comes from the Contact1 table. The first field in the "GoldMineToCDFMapping.xls" is the RECID field from Goldmine to the AccountID field in the Account table, the only problem is that the AccountID field is defined as an integer and the RECID as a text field. Now this is just not sensible and of course doesnt work. I know I can work around this field (and probably any others that I find), but as it seems such a fundemental issue I think I must be missing something. Any pointers to where I should look would be most apprecated. Kindest Regards Chris Tag: Announcement security Tag: 6250
  - 20
    - Dependent Pick list I'd like to make a parent-child relationship between two picklists. Based on the value of Picklist1, the values of picklist2 would be limited. This is already done with the Statecode and Statuscode fields under Cases. Is anyone aware of using scripting on the picklist event or custom code that would allow us to create this parent-child relationship between picklists? Carroll Tag: Announcement security Tag: 6245
  - 21
    - Update values on large amount of records Hi. I need to change a value on 16000 leads. How can I do it without run a workflow rule form a View ? (A view can show at maximum 100 records, so I would need to run the rule 160 times...) Sebastiano Tag: Announcement security Tag: 6244
  - 22
    - CRM and reports Somes reports are working like a charm and somes other are not. ie the "activity list" report give me that error : Error encountered by Crystal PageServer ---------------------------------------------------------------------------- ---- The error message returned is: Error detected by database DLL. [On Cache/Page Server: APP6450.pageserver] The activity list by status is working for the first page. When I go to second page sometimes it works sometime it's not. It's really a random error. Error encountered by Crystal PageServer ---------------------------------------------------------------------------- ---- The error message returned is: Crystal Reports: Print Engine Error [On Cache/Page Server: APP6450.pageserver] Nothing went wrong during the installation I was able to change the password for Crystal. Microsoft <= this need to be fixed it's unacceptable. Cheers, Fred Tag: Announcement security Tag: 6242
  - 23
    - Failed to create microsoft crm databases Hello, I have received this error: "Failed to create microsoft crm databases. Unknown error. (80040e14)" while I was trying to install Microsoft CRM on a SBS2000 system. I could not find a way to get over it. Any sugesstions? Regards, Orkun Tag: Announcement security Tag: 6240
  - 24
    - CRM Customisation Activity.RetrieveByParty and date problem Hi, I've been trying to create a custom calendar form that uses the activity.RetrieveByParty method to get the appointment activities for a certain time period. I've successfully retrieved the activities after a given date, but limiting the returned XML to activities before a given date throws an error. I've tried all sorts of date formats (As strings) with no luck. my code looks like this (VB): sResult = oActivity.RetrieveByParty(oUserAuth, oObj, mystartdate, myenddate, activityTypes, activityStates, activityPartyTypes, strColumnSetXml) Startdate and endate are both strings, derived from dates passed from the calling function. Startdate is handled fine. But when enddate is anything other blank ("") I get the error as below: ErrorMessage: SOAP Server Application Faulted 80040201Invalid XML.The datetime is not valid in attribute 'scheduledstart'd:\mscrm\build\3017\src\platform\include\omcore\qb\querycomm on.inl195 Source: System.Web.Services If anyone could throw any light as to how the enddate is supposed to be passed, that would really help me out. Cheers Andrew Walman Tag: Announcement security Tag: 6239
  - 25
    - link of same service side hi all, could anyone please give me some link from where I can get prompt answer of any technical question (like VC++, Linux, Media SDK etc...) thanks in advance. pavel. Tag: Announcement security Tag: 6238
- Next
  - 1
    - detailed customization Hi, Just started looking at MS CRM. We have a client who has started using it and want us to do major customizations. I have already added a few custom forms (in the form of external asp.net applications). I want some more info (I have searched this NG and didn't find and conclusive answers) what I want to know is: 1. Can I add a new entity like the built-in entities and then link (mapping?) the new entity to a built-in entity? Basically what I want is to add a new table in the database and then have the ability to create objects accessible through the proxy dll. If it is not possible then what would be the best way/workaround to do this? 2. This is a continuation to the one above. I know I can add custom fields to the schema. How can I add custom tables to the schema. Then I want to add custom forms (list and detail forms) based on the custom tables. Can this be done while staying within the *supported* territory? 3. There is a basic css stylesheet provided on MSDN for the UI. But it is not detailed enough. How can I get the same UI for lists with the refresh button on the upper right and the column sorting feature (with the sorted column highlighted)? thanks in advance. Sanjay Tag: Announcement security Tag: 6237
  - 2
    - CRM Sales For Outlook cannot find Server instance... Hi I've successfully installed CRM Server on a pc with OS Windows 2000 and also acting as a Domain Controller. I'm running Adventure Works Cycle and have added 6 users. All is fine and dandy until I try and install Sales for Outlook on a Virtual PC(Connectix) running Windows 2000. It cannot seem to find an instance of the crm server. If I ping the server pc, it is visible on the client vpc. Active Directory also shows this vpc. All permissions are added to the user that is logged onto the client pc, according to the IG. All crm security services SqlServer services on the server are running. Any further suggestions are desperately welcome. Thanks in advance. Andy Maling Tag: Announcement security Tag: 6236
  - 3
    - error, adding contacts in CRM-outlook Hi; I have installed crm for outlook on office xp sp2, but now when I want to add contacts or anything new, it gives me errors. any hints. thanks, Farshad Tag: Announcement security Tag: 6229
  - 4
    - MICROSOFT? WAKE UP YA LAZY BASTID As mentioned in a thread today its been stated (and highly obvious) that this newsgroup is our ONLY hope of resolving YOUR issues. The *very* least you can do is keep it clean. Hello? I'm not even asking for you to answer our questions (despite the amount we paid and the issues we've had you REALLY should), but just clean up the spam that comes to us, is that really hard? no seriously, talk to me. As of right NOW, today there have been 9 threads started and 4 of them were way off-topic, and if my college level calculus still serves me, thats 44% off-topic posts were getting. Hello? Can you at least allow someone to be a moderator? I personally nominate Matt Parks or John O'Donnell. Why can't you do this? No seriously. Talk to me. Hello? love, Gary Tag: Announcement security Tag: 6226
  - 5
    - MICROSOFT MONEY 2002 SOME HOW I HAVE LOST MONEY 2002.BUT STILL HAVE THE WORKS WORKING.I HAVE TRIED MY REINSTALL DISKS,REINSTALLING IT FROM ADD OR REMOVE PROGRAMS.I JUST DON'T KNOW WHAT ELSE TO DO.IT WAS PUT ON MY COMPUTER WHEN I BOUGHT IT.HELP!!! Tag: Announcement security Tag: 6221
  - 6
    - upgrade computer from Windows 95 to Windows 98 I do not know very much about computers but I want to upgrade the Windows operating system from Windows 95 to Windows 98. I looked on the microsoft site but there were too many to go through and I was not finding what i needed. I have a COMPAQ deskpro with intel celeron. My computer is a 4 years old but I have been told that it can be upgraded. any help is appreciated thank you Kathy Tag: Announcement security Tag: 6220
  - 7
    - HELP Password question My company placed a password on our computer and now the computer is locked and no matter how we type in the password entered we cant get into the computer. Tag: Announcement security Tag: 6205
  - 8
    - PASSWORD My company placed on our gateway computer, Microsoft 2000 a password. We followed all the directions and now we cant get on the computer, it is locked. We have typed the password in, using every possible way and nothing. HELP. Tag: Announcement security Tag: 6202
  - 9
    - error message any one know why I get an error message when I try to close a lettre in Microsoft works? It is basically saying that there is no key registered, how can I found out about this? Tag: Announcement security Tag: 6200
  - 10
    - CRM Email Router I installed CRM on (BDC) Windows 2000 where my MS SQL 2000 is installed...and Exchange 2000 on (PDC) Windows 2000 The problem is that can't either send emails out from my CRM accounts nor recieve them on CRM. Does anyone know what the problem is regarding this issue?? Any input would be appreciated... Thank you. Tag: Announcement security Tag: 6199
  - 11
    - CRM undelete? We had a user who deleted an entire account, and so now I'm trying to rebuild that since it all remains on SQL. I was able to bring back the account, and all its contacts and opportunities, and they all linked fine. I also brought back all the activities, but they are not linked to the account. When I do an advanced search, I can find this activities and it shows that it IS part of that account, but when I go to that account and look in the history, they are not there. After a quick check, apparently they need to be associated in the ActivityPartyBase table in MSCRM. This is where I have a problem. I could easily fill out all the needed columns to bring them back, but I don't know how to get the ActivityPartyId to generate. I've tried using the CDF, but that didn't help. Is there a way to force it to generate an ID so I can fill the rest? -Gary Tag: Announcement security Tag: 6197
  - 12
    - add a entity like competitor / MS-CRM Hi all, We installed de demoversion of MS-CRM, but wat we doesn't see are entity's like competitor on the homepage. We can't find it also in the manual how we can add those entity's. Does somebody know how this works ? Thanks a lot .. Tag: Announcement security Tag: 6187
  - 13
    - Integration Support for Developers To all the integrators out there who are programming connectors (using the SDK or not) for CRM, what support tools are you using besides this newsgroup and the SDK itself? I feel there's a serious lack of support information out there. I'm wondering if there's anyone else who would like to see a CRM newsgroup for integrators - as this newgroups is almost entirely dedicated to general questions. Cheers, Anil Tag: Announcement security Tag: 6186
  - 14
    - question what are the descriptions for operating management (generally)? what are the descriptions for system management(generally)? about terminal server? Tag: Announcement security Tag: 6185
  - 15
    - e-mail addresses are all unavailable to me Why is it that I can't access any of my hotmail accounts? I've requested help but no one to assist me. Is there anyways that newsgroups would track my e-mail for me? Jennifer Tag: Announcement security Tag: 6183
  - 16
    - STOP THOSE POP UPS! Hi I am a limited computer user. I do a little shopping and browse travel sites and museums - that is about it. I do not belong to Yahoo chat groups or MSN chat groups - the only thing I dowloaded and that was a bit ago was the software for a webcam. Does the outlook program or microsoft for that matter offer any tool to stop these anoying things. How could it be done without maybe blocking good emails from business or personal contacts.? Or is this just a pain in the neck I have to live with? I appreciate any help thanks leslie Tag: Announcement security Tag: 6178
  - 17
    - Recovery CRM at new AD We have a crash of our active directory :(. We cannot restore AD, but we do have a full CRM databases backup (all 3). Does any one know how to restore CRM on a new AD. Any help will be appreciated. Thank you. Tag: Announcement security Tag: 6177
  - 18
    - Removing MSCRMDistribution DB Well, I'm in a bit of a bind here because the Distribution DB is taking up about 2GB, which is taking up all of my hard drive space. I tried to disable publishing, but I was told that I couldn't do it because my disk was full. So I just moved the file over temporarily to a different drive letter and now the Distribution DB is grayed out and considered (suspect). What are my options at this point? Just put MSCRM on a different server or rebuild it on a different drive with more space? I was hoping to just be able to disable publishing and having the Distribution DB size reset since I didn't need Outlook integration on it. Regards, Louis Tag: Announcement security Tag: 6174
  - 19
    - MSCRM work w/ MACs in future? Does anyone know if the CRM 1.2 release is going to work with MAC OS 10? I have a client that runs a mixed enironment, and claims that OS 10 was built to bridge the gap between MAC and Windows operating systems. Anyone know about anything about it? John? TIA, Eric Tag: Announcement security Tag: 6173
  - 20
    - Why 'message unavailable' Why do some old messages, when you click on them, say 'Message unavailable'? (I was looking at one of the old workflow threads I responded to, and my message, and anybody's replies to it, show this message.) I'm concerned that I have found a way to do some funky things using Workflow, and even logged a call to make sure what I was doing (recursive workflow) was a supported use - but now some of the techniques I'm using, and logged as replies, appear to have been suppressed by a moderator!? How can I find out why they are unavailable, who made them that way, and why? (I don't want to continue creating a workflow structure for my client that will wind up being unsupported!) If you want to reply by email, that'd be great too... Thanks, Dave Tag: Announcement security Tag: 6171
  - 21
    - Is there a general purpose integration kit for CRM? We're looking at purchasing MSCRM. One of the things we need to be able to do is integrate between CRM and our archaic accounting system. If anyone can answer my (hopefully simple) questions, I'd really appreciate it. Thanks! 1. I've noticed that there is a specific integration kit for Great Plains, but no general purpose integration kit. Is this right, or have I just missed something? 2. Does MSCRM come with BizTalk Partner Edition by default, or does BTS only come with the CRM Integration Kit for Great Plains? 3. Does MSCRM provide a license for integration purposes? Or do we have to purchase an extra license? JS Tag: Announcement security Tag: 6159
  - 22
    - CRM & Windows Server 2003 Does anyone know if CRM will run on Server 2003? Tag: Announcement security Tag: 6157
  - 23
    - Is there a way to keep Exchange and CRM contact data in sync? I am fairly new to CRM. I can see that I can import Exchange contact data into CRM, but is there a way to just use an exchange public folder contact list for both Exchange and CRM, or some other way to insure that Exchange and CRM changes to contacts are automatically replicated between the two systems? Bill Walter Tag: Announcement security Tag: 6154
  - 24
    - Notes preview option on notes view page Is there a way to cause the preview (small triangle) to activate for all notes on the contact page? We would like to see a preview of all notes on the same page. Thanks for your help! Tag: Announcement security Tag: 6151
  - 25
    - CDF Migration using current info I have a basic handling of CDF and have successfully migrated over data. But, I'm wondering how does CDF handle data that needs to be linked to data that is currently in the working CRM? For example, I want to import a product into the CDF. I have an existing Subject tree in our working CRM. How to I relate a node on the existing subject tree to this product that I have in the CDF? This example can be generalized as I can't seem to do any sort of relation of existing information and the soon-to-be-migrated data on the CDF. Any ideas? tia, Gary Tag: Announcement security Tag: 6149

Hi,

How do I adjust the security role on announcement readability in CRM?
For example, Business Unit A can only view the announcement for business
unit A, and they cannot view the announcement of business unit B.

Thank you.

Top

Re: Announcement security by Matt

Matt
Mon Sep 15 12:44:38 CDT 2003

Joe,

Unfortunately, Announcements are global. There is not a way to "filter"
them based on Org Unit.

Matt

"Joe" <joselok@hotmail.com> wrote in message
news:OvRUxr6eDHA.1888@TK2MSFTNGP12.phx.gbl...
Hi,

How do I adjust the security role on announcement readability in CRM?
For example, Business Unit A can only view the announcement for business
unit A, and they cannot view the announcement of business unit B.

Thank you.

Top