Hoss
Tue Jul 11 11:12:52 CDT 2006
Interesting out of the four seperate client systems I checked 2 have this
problem and two work just fine. Also I found a knowledge base article on
this issue. Here is the link and the contents of it.
Hope this helps.
Later
Hoss
https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;EN-US;912061
Some fields are not available as search criteria when you use Advanced Find
in Microsoft Dynamics CRM 3.0
View products that this article applies to.
Article ID : 912061
Last Review : 2006-06-15
Revision : 3.0
SYMPTOMS
When you use the Advanced Find feature in Microsoft Dynamics CRM 3.0, some
fields are not available as search criteria for entity forms.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This hotfix may receive
additional testing. Therefore, if you are not severely affected by this
problem, we recommend that you wait for the next Microsoft CRM 3.0 service
pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services telephone numbers and information about support costs,
visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
Installation information
Note This hotfix contains both client and server fixes. Only the server fix
is required on computers that are running Microsoft CRM 3.0 server.
This hotfix replaces files that are cached when you open the Microsoft CRM
Web site. Therefore, you must delete the temporary Internet files after you
install this hotfix on all client computers that open Microsoft CRM. To do
this, follow these steps: 1. Start Internet Explorer.
2. On the Tools menu, click Options.
3. On the General tab, click Delete Files.
4. Click to select the Delete all offline content check box. Then
click OK.
After you install this hotfix, take any of the following additional actions
that are appropriate for your situation: . If you want to change the
selection of fields that are visible in the Advanced Find feature, follow
these steps: 1. In Microsoft CRM, click Settings, click Customization, click
Customize Entities, and then double-click the entity that contains the field
that you want to change in the Advanced Find feature.
2. Click Attributes, click the attribute that you want to
change, click More Actions, and then click Edit.
Note The Searchable picklist field appears on the Attribute Web
page.
3. Click Yes to make the field searchable in the Advanced Find
feature. Click No to make the field not searchable in the Advanced Find
feature.
4. Click Save and Close two times.
5. Click Publish.
. If you have added the Microsoft.crm.MetadataService.dll file to the
Global Assembly Cache (GAC), follow these steps to correctly install this
hotfix: 1. On the Microsoft CRM server, click Start, point to All Programs,
point to Administrative Tools, and then click Microsoft .NET Framework 1.1
Configuration.
2. In the navigation pane, click Assembly Cache.
3. Click View List of Assemblies in the Assembly Cache.
4. Right-click the Microsoft.crm.MetadataService assembly, and
then click Delete.
. If you have customizations that require the
Microsoft.Crm.MetadataService.dll to be added to the GAC, follow these steps
in Windows Explorer.
Notes . If you follow these steps, customizations will work without
adding .dll files to the GAC.
. These steps are not required to install this hotfix.
1. On the Microsoft CRM server, make a backup of the Web.config
file. Save the backup copy of the file to a different folder.
Note The Web.config file is located in the main Microsoft CRM
Web folder.
2. Right-click the Web.config file, click Open With, and then
click Notepad.
3. Locate and then delete the following text.
<add assembly="Microsoft.Crm.MetadataService, Version=3.0.5300.0,
Culture=neutral, PublicKeyToken=31bf3856ad364e35"/>
4. On the File menu, click Save.
Prerequisites
There are no prerequisites to install this hotfix.
Removal information
To remove this hotfix, use Add or Remove Programs in Control Panel.
Restart requirement
If you are prompted, restart the computer after you install this hotfix.
File information
The English version of this hotfix has the file attributes (or later file
attributes) that are listed in the following table. The dates and times for
these files are listed in Coordinated Universal Time (UTC). When you view
the file information, it is converted to local time. To find the difference
between UTC and local time, use the Time Zone tab in the Date and Time item
in Control Panel. File name Version Size Date Time
Appgrid.htc Not Applicable 11,817 10-Apr-2006 13:48
Manageattribute.aspx Not Applicable 12,756 24-May-2006 01:11
Manageattribute.js Not Applicable 15,568 24-May-2006 01:11
Microsoft.crm.application.components.application.dll 3.0.5300.1158
686,928 08-Jun-2006 00:46
Microsoft.crm.application.components.strings.dll 3.0.5300.1158 719,696
08-Jun-2006 00:46
Microsoft.crm.application.pages.dll 3.0.5300.1158 965,456 07-Jun-2006
22:46
Microsoft.crm.metadataservice.dll 3.0.5300.1158 158,544 08-Jun-2006
00:46
Print_dlg.aspx Not Applicable 8,816 20-Mar-2006 23:44
Syscustutil.js Not Applicable 5,831 24-May-2006 01:11
Systemsettings.aspx Not Applicable 33,171 07-Jun-2006 23:09
MORE INFORMATION
For more information about the terminology that is used to describe
Microsoft software updates, click the following article numbers to view the
articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe
Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package
naming standards
--------------------------------------------------------------------------------
APPLIES TO
. Microsoft Dynamics CRM 3.0
Keywords: kbqfe kbmbsmigrate kbmsccsearch kbpubtypekc KB912061
"sbrown" <sbrown@discussions.microsoft.com> wrote in message
news:87D826B9-2784-4ED2-B10D-F0B827E1D865@microsoft.com...
> The field display name is Classification. The form field name is
> Classification. The attribute schema name is accountclassificationcode.
> Classification nor accountclassificationcode show up in the Advanced Find
> dropdown list when filtering Accounts.
> Thanks for looking into this.
>
> "Hoss Hostetler" wrote:
>
>> Assuming MS CRM 3.0
>>
>> The first thing is to check the form to figure out what field it is in
>> the
>> back end.
>>
>> Send the list back what actual field name you are looking for so we can
>> check if we can search it in our systems. (If it is a custom field it
>> should
>> show up in the advanced find if you have published)
>>
>> Then check in attributes section and look up that field to see what its
>> displayed name is.
>>
>> The display name is what should show up in the list in advanced find to
>> query on. It should show up. There are some fields that you are not
>> able to
>> search on using advanced find. If none of us cann search on the field
>> you
>> are lookign to search on then it is either a bug or by design that you
>> cannot
>> search that field.
>>
>> Later
>> Hoss
>>
>> "sbrown" wrote:
>>
>> > When creating a filter for Account in Advanced Find, there is no field
>> > for
>> > Classification in the dropdown list. Could this be a CRM error or am I
>> > looking over the obvious?
>> > Thanks