In our implementation of MSCRM, in the Sales module, when we go to orders ->
[a particular order] -> notes to add a note to an order that hasn't yet been
processed, we can add a note.
However, when we want to go to the order after it has been processed, from
oppurtunities -> [particular opp] -> sales -> orders (tab) -> [particular
order] -> notes, the option to add a note is not there.
Is there a reason for this and a way we can activate the ability to add
notes to orders that have already been processed (pushed to great plains) ??
The obvious place to look is in system customization, but I'm not finding a
place where I can handle this anywhere.
TIA