I log in to CRM as the system admin. Click on settings. Then click on
"Organization Settings" and then "System Settings" and get a dialog box
labeled Microsoft CRM. It contains a large red x and Error: A error has
occurred. For more information, contact your system administrator".

How do I contact myself? <grin>

Anyone have any idea where I should start looking to figure this out?

Gary

Re: Aceees to System Settings throws and error by Matt

Matt
Fri Jan 13 11:16:46 CST 2006

Check the event log on teh CRM server to see if there is a more descriptive
error there. You can also enable DevErrors i nthe web.config to display
errors via the UI.

--

Matt Parks
MVP - Microsoft CRM


"Gary Shell" <gshell@fuse.net> wrote in message
news:uChOj0AGGHA.2012@TK2MSFTNGP14.phx.gbl...
I log in to CRM as the system admin. Click on settings. Then click on
"Organization Settings" and then "System Settings" and get a dialog box
labeled Microsoft CRM. It contains a large red x and Error: A error has
occurred. For more information, contact your system administrator".

How do I contact myself? <grin>

Anyone have any idea where I should start looking to figure this out?

Gary




RE: Aceees to System Settings throws and error by Gracioso

Gracioso
Fri Jan 13 11:22:02 CST 2006

I have the same problem.
On installation of CRM system, I did not encounter any errors.

So what causes this message? Any help appreciated.

"Gary Shell" wrote:

> I log in to CRM as the system admin. Click on settings. Then click on
> "Organization Settings" and then "System Settings" and get a dialog box
> labeled Microsoft CRM. It contains a large red x and Error: A error has
> occurred. For more information, contact your system administrator".
>
> How do I contact myself? <grin>
>
> Anyone have any idea where I should start looking to figure this out?
>
> Gary
>
>
>

Re: Aceees to System Settings throws and error by Gary

Gary
Fri Jan 13 11:58:29 CST 2006

No errors in the System, Application or Security logs. I did find the
following in the webserver log:

2006-01-13 17:41:45 127.0.0.1 GET /tools/home_tools.aspx pid=12 5555
STREAMLINESCM\Administrator 127.0.0.1
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322)
200 0 0
2006-01-13 17:41:47 127.0.0.1 GET
/tools/systemsettings/dialogs/systemsettings.aspx - 5555
STREAMLINESCM\Administrator 127.0.0.1
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322)
302 0 0
2006-01-13 17:41:47 127.0.0.1 GET /_common/error/errorhandler.aspx
errNum=&errMessage=An+unhandled+exception+occurred+during+the+execution+of+the+current+web+request.+Please+review+the+stack+trace+for+more+information+about+the+error+and+where+it+originated+in+the+code.
5555 STREAMLINESCM\Administrator 127.0.0.1
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322)
200 0 0


How do I go about enabling the DevErrors in the web.config???

Thanks,
Gary


"Matt Parks" <mattp65@Yax_RemoveDashAndX_xhoo.com> wrote in message
news:uRXSuUGGGHA.3200@tk2msftngp13.phx.gbl...
> Check the event log on teh CRM server to see if there is a more
> descriptive
> error there. You can also enable DevErrors i nthe web.config to display
> errors via the UI.
>
> --
>
> Matt Parks
> MVP - Microsoft CRM
>
>
> "Gary Shell" <gshell@fuse.net> wrote in message
> news:uChOj0AGGHA.2012@TK2MSFTNGP14.phx.gbl...
> I log in to CRM as the system admin. Click on settings. Then click on
> "Organization Settings" and then "System Settings" and get a dialog box
> labeled Microsoft CRM. It contains a large red x and Error: A error has
> occurred. For more information, contact your system administrator".
>
> How do I contact myself? <grin>
>
> Anyone have any idea where I should start looking to figure this out?
>
> Gary
>
>
>



Re: Aceees to System Settings throws and error by Simon

Simon
Fri Jan 13 14:06:17 CST 2006

To turn on DevErrors you need to go into the Microsoft CRM/CRM Web
folder and edit the web.config file. There's an entry for developer
errors, it's very clearly commented so it shouldn't be hard to find,
change the value to on.
Hope this helps

Simon


Re: Aceees to System Settings throws and error by Gary

Gary
Sat Jan 14 18:21:12 CST 2006

Thanks,

Here is what I got back:
__________________________________
Microsoft CRM Unhandled Error Details:
Server Error in '/' Application.


The request failed with HTTP status 403: Forbidden.
Description: An unhandled exception occurred during the execution of the
current web request. Please review the stack trace for more information
about the error and where it originated in the code.

Exception Details: System.Net.WebException: The request failed with HTTP
status 403: Forbidden.

Source Error:

An unhandled exception was generated during the execution of the current web
request. Information regarding the origin and location of the exception can
be identified using the exception stack trace below.

Stack Trace:

[WebException: The request failed with HTTP status 403: Forbidden.]
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
message, WebResponse response, Stream responseStream, Boolean asyncCall)
+1296
System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
methodName, Object[] parameters) +218
Microsoft.Crm.ReportingServices.ReportingService.ListChildren(String
Item, Boolean Recursive) +80
Microsoft.Crm.Web.Tools.SystemSettings.SystemSettingsPage.ConfigureCategoryList()
+329
Microsoft.Crm.Web.Tools.SystemSettings.SystemSettingsPage.ConfigurePage()
+7588
Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e) +20
System.Web.UI.Control.PreRenderRecursiveInternal() +62
System.Web.UI.Page.ProcessRequestMain() +1499

_____________________________

Not really sure what this is trying to tell me.

Here is some additional info from another page on the error dialog box:

____________________________
Microsoft CRM Application Error Report:
Error Description:
An unhandled exception occurred during the execution of the current web
request. Please review the stack trace for more information about the error
and where it originated in the code.

Error Details:
Exception of type System.Web.HttpUnhandledException was thrown.

Error Number:

Source File:
Not available

Line Number:
Not available


Date: 01-14-2006

Time: 19:11:35

Type: Application Error (2)

Server: localhost


Request URL:
http://localhost:5555/tools/systemsettings/dialogs/systemsettings.aspx
___________________

Thanks,
Gary


"Simon" <bolivar13@gmail.com> wrote in message
news:1137182777.595553.141460@g47g2000cwa.googlegroups.com...
> To turn on DevErrors you need to go into the Microsoft CRM/CRM Web
> folder and edit the web.config file. There's an entry for developer
> errors, it's very clearly commented so it shouldn't be hard to find,
> change the value to on.
> Hope this helps
>
> Simon
>



RE: Aceees to System Settings throws and error by MarkMasiak

MarkMasiak
Tue Jan 31 06:10:27 CST 2006

fixed mine in IIS

right click crm web site - properties
change the document expiration from 3 days to immediately



Mark Masiak
devlinfisher*




"Gracioso" wrote:

> I have the same problem.
> On installation of CRM system, I did not encounter any errors.
>
> So what causes this message? Any help appreciated.
>
> "Gary Shell" wrote:
>
> > I log in to CRM as the system admin. Click on settings. Then click on
> > "Organization Settings" and then "System Settings" and get a dialog box
> > labeled Microsoft CRM. It contains a large red x and Error: A error has
> > occurred. For more information, contact your system administrator".
> >
> > How do I contact myself? <grin>
> >
> > Anyone have any idea where I should start looking to figure this out?
> >
> > Gary
> >
> >
> >

Re: Aceees to System Settings throws and error by Gary

Gary
Tue Jan 31 10:52:58 CST 2006

Mark,

This might have fixed the issue of the settings not saving but the issue
Gacioso and I have is different. We can't even get to the settings to
change them.

Gary

"Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
news:E88CD921-0CEF-4B19-AF45-F682F9A274FD@microsoft.com...
> fixed mine in IIS
>
> right click crm web site - properties
> change the document expiration from 3 days to immediately
>
>
>
> Mark Masiak
> devlinfisher*
>
>
>
>
> "Gracioso" wrote:
>
>> I have the same problem.
>> On installation of CRM system, I did not encounter any errors.
>>
>> So what causes this message? Any help appreciated.
>>
>> "Gary Shell" wrote:
>>
>> > I log in to CRM as the system admin. Click on settings. Then click on
>> > "Organization Settings" and then "System Settings" and get a dialog box
>> > labeled Microsoft CRM. It contains a large red x and Error: A error
>> > has
>> > occurred. For more information, contact your system administrator".
>> >
>> > How do I contact myself? <grin>
>> >
>> > Anyone have any idea where I should start looking to figure this out?
>> >
>> > Gary
>> >
>> >
>> >



Re: Aceees to System Settings throws and error by Gary

Gary
Tue Jan 31 10:56:50 CST 2006

This did not fix the problem. I still cannot get to the system settings.

Gary

"Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
news:E88CD921-0CEF-4B19-AF45-F682F9A274FD@microsoft.com...
> fixed mine in IIS
>
> right click crm web site - properties
> change the document expiration from 3 days to immediately
>
>
>
> Mark Masiak
> devlinfisher*
>
>
>
>
> "Gracioso" wrote:
>
>> I have the same problem.
>> On installation of CRM system, I did not encounter any errors.
>>
>> So what causes this message? Any help appreciated.
>>
>> "Gary Shell" wrote:
>>
>> > I log in to CRM as the system admin. Click on settings. Then click on
>> > "Organization Settings" and then "System Settings" and get a dialog box
>> > labeled Microsoft CRM. It contains a large red x and Error: A error
>> > has
>> > occurred. For more information, contact your system administrator".
>> >
>> > How do I contact myself? <grin>
>> >
>> > Anyone have any idea where I should start looking to figure this out?
>> >
>> > Gary
>> >
>> >
>> >



Re: Aceees to System Settings throws and error by MarkMasiak

MarkMasiak
Wed Feb 01 04:44:04 CST 2006

fixed my issues in getting to the system settings

i also had issues with logging in as the administrator on the SBS Server,
which this also fixed. I did need to reboot the server and client as well
before it worked.
--

Mark Masiak
devlinfisher*




"Gary Shell" wrote:

> This did not fix the problem. I still cannot get to the system settings.
>
> Gary
>
> "Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
> news:E88CD921-0CEF-4B19-AF45-F682F9A274FD@microsoft.com...
> > fixed mine in IIS
> >
> > right click crm web site - properties
> > change the document expiration from 3 days to immediately
> >
> >
> >
> > Mark Masiak
> > devlinfisher*
> >
> >
> >
> >
> > "Gracioso" wrote:
> >
> >> I have the same problem.
> >> On installation of CRM system, I did not encounter any errors.
> >>
> >> So what causes this message? Any help appreciated.
> >>
> >> "Gary Shell" wrote:
> >>
> >> > I log in to CRM as the system admin. Click on settings. Then click on
> >> > "Organization Settings" and then "System Settings" and get a dialog box
> >> > labeled Microsoft CRM. It contains a large red x and Error: A error
> >> > has
> >> > occurred. For more information, contact your system administrator".
> >> >
> >> > How do I contact myself? <grin>
> >> >
> >> > Anyone have any idea where I should start looking to figure this out?
> >> >
> >> > Gary
> >> >
> >> >
> >> >
>
>
>

Re: Aceees to System Settings throws and error by Gary

Gary
Wed Feb 01 10:59:12 CST 2006

Mark what issue were you having getting to the system settings?

Gary

"Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
news:3184F1C1-6C91-489C-8122-9CC0356B04D5@microsoft.com...
> fixed my issues in getting to the system settings
>
> i also had issues with logging in as the administrator on the SBS Server,
> which this also fixed. I did need to reboot the server and client as well
> before it worked.
> --
>
> Mark Masiak
> devlinfisher*
>
>
>
>
> "Gary Shell" wrote:
>
>> This did not fix the problem. I still cannot get to the system settings.
>>
>> Gary
>>
>> "Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
>> news:E88CD921-0CEF-4B19-AF45-F682F9A274FD@microsoft.com...
>> > fixed mine in IIS
>> >
>> > right click crm web site - properties
>> > change the document expiration from 3 days to immediately
>> >
>> >
>> >
>> > Mark Masiak
>> > devlinfisher*
>> >
>> >
>> >
>> >
>> > "Gracioso" wrote:
>> >
>> >> I have the same problem.
>> >> On installation of CRM system, I did not encounter any errors.
>> >>
>> >> So what causes this message? Any help appreciated.
>> >>
>> >> "Gary Shell" wrote:
>> >>
>> >> > I log in to CRM as the system admin. Click on settings. Then click
>> >> > on
>> >> > "Organization Settings" and then "System Settings" and get a dialog
>> >> > box
>> >> > labeled Microsoft CRM. It contains a large red x and Error: A error
>> >> > has
>> >> > occurred. For more information, contact your system administrator".
>> >> >
>> >> > How do I contact myself? <grin>
>> >> >
>> >> > Anyone have any idea where I should start looking to figure this
>> >> > out?
>> >> >
>> >> > Gary
>> >> >
>> >> >
>> >> >
>>
>>
>>



Re: Aceees to System Settings throws and error by MarkMasiak

MarkMasiak
Thu Feb 02 03:09:27 CST 2006

exactly the same as you. Turned on error reporting and got these results

http://www.devlinfisher.com/CRMError31012006.mht

the system settings also doesn't like host headers in the admin security eg.

in IIS my CRM is set to:
http://{SERVERNAME}:5555/
&
http://CRM/

If I open the CRM app from the server with the Administrator Account @
http://localhost:5555/ I can get to system settings
http://{SERVERNAME}:5555/ I can get to system settings
http://CRM/ I CAN NOT get to system settings

If I open the CRM app from a client machine with a user Account with System
Administrator rights @
http://{SERVERNAME}:5555/ I can get to system settings
http://CRM/ I CAN NOT get to system settings



--

Mark Masiak
devlinfisher*




"Gary Shell" wrote:

> Mark what issue were you having getting to the system settings?
>
> Gary
>
> "Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
> news:3184F1C1-6C91-489C-8122-9CC0356B04D5@microsoft.com...
> > fixed my issues in getting to the system settings
> >
> > i also had issues with logging in as the administrator on the SBS Server,
> > which this also fixed. I did need to reboot the server and client as well
> > before it worked.
> > --
> >
> > Mark Masiak
> > devlinfisher*
> >
> >
> >
> >
> > "Gary Shell" wrote:
> >
> >> This did not fix the problem. I still cannot get to the system settings.
> >>
> >> Gary
> >>
> >> "Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
> >> news:E88CD921-0CEF-4B19-AF45-F682F9A274FD@microsoft.com...
> >> > fixed mine in IIS
> >> >
> >> > right click crm web site - properties
> >> > change the document expiration from 3 days to immediately
> >> >
> >> >
> >> >
> >> > Mark Masiak
> >> > devlinfisher*
> >> >
> >> >
> >> >
> >> >
> >> > "Gracioso" wrote:
> >> >
> >> >> I have the same problem.
> >> >> On installation of CRM system, I did not encounter any errors.
> >> >>
> >> >> So what causes this message? Any help appreciated.
> >> >>
> >> >> "Gary Shell" wrote:
> >> >>
> >> >> > I log in to CRM as the system admin. Click on settings. Then click
> >> >> > on
> >> >> > "Organization Settings" and then "System Settings" and get a dialog
> >> >> > box
> >> >> > labeled Microsoft CRM. It contains a large red x and Error: A error
> >> >> > has
> >> >> > occurred. For more information, contact your system administrator".
> >> >> >
> >> >> > How do I contact myself? <grin>
> >> >> >
> >> >> > Anyone have any idea where I should start looking to figure this
> >> >> > out?
> >> >> >
> >> >> > Gary
> >> >> >
> >> >> >
> >> >> >
> >>
> >>
> >>
>
>
>

Re: Aceees to System Settings throws and error by SarahMontgomery

SarahMontgomery
Tue Feb 07 08:20:28 CST 2006

I had the same problem. I also had a bad SRS installation which could've been
due to having selected SSL for reporting services. I read somewhere failures
of SRS and System Settings are related. After reinstalling SRS, System
Settings worked. So does SRS.

How are your reports?

"Mark Masiak" wrote:

> exactly the same as you. Turned on error reporting and got these results
>
> http://www.devlinfisher.com/CRMError31012006.mht
>
> the system settings also doesn't like host headers in the admin security eg.
>
> in IIS my CRM is set to:
> http://{SERVERNAME}:5555/
> &
> http://CRM/
>
> If I open the CRM app from the server with the Administrator Account @
> http://localhost:5555/ I can get to system settings
> http://{SERVERNAME}:5555/ I can get to system settings
> http://CRM/ I CAN NOT get to system settings
>
> If I open the CRM app from a client machine with a user Account with System
> Administrator rights @
> http://{SERVERNAME}:5555/ I can get to system settings
> http://CRM/ I CAN NOT get to system settings
>
>
>
> --
>
> Mark Masiak
> devlinfisher*
>
>
>
>
> "Gary Shell" wrote:
>
> > Mark what issue were you having getting to the system settings?
> >
> > Gary
> >
> > "Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
> > news:3184F1C1-6C91-489C-8122-9CC0356B04D5@microsoft.com...
> > > fixed my issues in getting to the system settings
> > >
> > > i also had issues with logging in as the administrator on the SBS Server,
> > > which this also fixed. I did need to reboot the server and client as well
> > > before it worked.
> > > --
> > >
> > > Mark Masiak
> > > devlinfisher*
> > >
> > >
> > >
> > >
> > > "Gary Shell" wrote:
> > >
> > >> This did not fix the problem. I still cannot get to the system settings.
> > >>
> > >> Gary
> > >>
> > >> "Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
> > >> news:E88CD921-0CEF-4B19-AF45-F682F9A274FD@microsoft.com...
> > >> > fixed mine in IIS
> > >> >
> > >> > right click crm web site - properties
> > >> > change the document expiration from 3 days to immediately
> > >> >
> > >> >
> > >> >
> > >> > Mark Masiak
> > >> > devlinfisher*
> > >> >
> > >> >
> > >> >
> > >> >
> > >> > "Gracioso" wrote:
> > >> >
> > >> >> I have the same problem.
> > >> >> On installation of CRM system, I did not encounter any errors.
> > >> >>
> > >> >> So what causes this message? Any help appreciated.
> > >> >>
> > >> >> "Gary Shell" wrote:
> > >> >>
> > >> >> > I log in to CRM as the system admin. Click on settings. Then click
> > >> >> > on
> > >> >> > "Organization Settings" and then "System Settings" and get a dialog
> > >> >> > box
> > >> >> > labeled Microsoft CRM. It contains a large red x and Error: A error
> > >> >> > has
> > >> >> > occurred. For more information, contact your system administrator".
> > >> >> >
> > >> >> > How do I contact myself? <grin>
> > >> >> >
> > >> >> > Anyone have any idea where I should start looking to figure this
> > >> >> > out?
> > >> >> >
> > >> >> > Gary
> > >> >> >
> > >> >> >
> > >> >> >
> > >>
> > >>
> > >>
> >
> >
> >

Re: Aceees to System Settings throws and error by MarkMasiak

MarkMasiak
Tue Feb 07 09:21:41 CST 2006

my reports function (never setup with SSL) although not enough data in
some... as we're still setting up and customising. also using SQL Std Server
2005 and SQL2K5 reporting
--

Mark Masiak
devlinfisher*




"Sarah Montgomery" wrote:

> I had the same problem. I also had a bad SRS installation which could've been
> due to having selected SSL for reporting services. I read somewhere failures
> of SRS and System Settings are related. After reinstalling SRS, System
> Settings worked. So does SRS.
>
> How are your reports?
>
> "Mark Masiak" wrote:
>
> > exactly the same as you. Turned on error reporting and got these results
> >
> > http://www.devlinfisher.com/CRMError31012006.mht
> >
> > the system settings also doesn't like host headers in the admin security eg.
> >
> > in IIS my CRM is set to:
> > http://{SERVERNAME}:5555/
> > &
> > http://CRM/
> >
> > If I open the CRM app from the server with the Administrator Account @
> > http://localhost:5555/ I can get to system settings
> > http://{SERVERNAME}:5555/ I can get to system settings
> > http://CRM/ I CAN NOT get to system settings
> >
> > If I open the CRM app from a client machine with a user Account with System
> > Administrator rights @
> > http://{SERVERNAME}:5555/ I can get to system settings
> > http://CRM/ I CAN NOT get to system settings
> >
> >
> >
> > --
> >
> > Mark Masiak
> > devlinfisher*
> >
> >
> >
> >
> > "Gary Shell" wrote:
> >
> > > Mark what issue were you having getting to the system settings?
> > >
> > > Gary
> > >
> > > "Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
> > > news:3184F1C1-6C91-489C-8122-9CC0356B04D5@microsoft.com...
> > > > fixed my issues in getting to the system settings
> > > >
> > > > i also had issues with logging in as the administrator on the SBS Server,
> > > > which this also fixed. I did need to reboot the server and client as well
> > > > before it worked.
> > > > --
> > > >
> > > > Mark Masiak
> > > > devlinfisher*
> > > >
> > > >
> > > >
> > > >
> > > > "Gary Shell" wrote:
> > > >
> > > >> This did not fix the problem. I still cannot get to the system settings.
> > > >>
> > > >> Gary
> > > >>
> > > >> "Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
> > > >> news:E88CD921-0CEF-4B19-AF45-F682F9A274FD@microsoft.com...
> > > >> > fixed mine in IIS
> > > >> >
> > > >> > right click crm web site - properties
> > > >> > change the document expiration from 3 days to immediately
> > > >> >
> > > >> >
> > > >> >
> > > >> > Mark Masiak
> > > >> > devlinfisher*
> > > >> >
> > > >> >
> > > >> >
> > > >> >
> > > >> > "Gracioso" wrote:
> > > >> >
> > > >> >> I have the same problem.
> > > >> >> On installation of CRM system, I did not encounter any errors.
> > > >> >>
> > > >> >> So what causes this message? Any help appreciated.
> > > >> >>
> > > >> >> "Gary Shell" wrote:
> > > >> >>
> > > >> >> > I log in to CRM as the system admin. Click on settings. Then click
> > > >> >> > on
> > > >> >> > "Organization Settings" and then "System Settings" and get a dialog
> > > >> >> > box
> > > >> >> > labeled Microsoft CRM. It contains a large red x and Error: A error
> > > >> >> > has
> > > >> >> > occurred. For more information, contact your system administrator".
> > > >> >> >
> > > >> >> > How do I contact myself? <grin>
> > > >> >> >
> > > >> >> > Anyone have any idea where I should start looking to figure this
> > > >> >> > out?
> > > >> >> >
> > > >> >> > Gary
> > > >> >> >
> > > >> >> >
> > > >> >> >
> > > >>
> > > >>
> > > >>
> > >
> > >
> > >

Re: Aceees to System Settings throws and error by Gary

Gary
Tue Feb 07 17:23:31 CST 2006

I had an odd issue where I could not browse to \\localhost\reports and in
tracking it down it was due to the /ReportServer/reportservice.asmx page
throwing an error (IP disallowed) the error referenced the IP address of my
WAN card not my LAN card. When I added that addresss to the allowed IP for
the ReportServer website, I could browse to \\localhost\reports, I could see
the system settings page in CRM and I could click on the Reports icon in the
CRM workplace and all of these worked. Three weeks latter and MUCH less
hair, I am now a happy camper.

Gary Shell

"Sarah Montgomery" <SarahMontgomery@discussions.microsoft.com> wrote in
message news:589F675E-13CB-4707-B8E8-1993B6459945@microsoft.com...
>I had the same problem. I also had a bad SRS installation which could've
>been
> due to having selected SSL for reporting services. I read somewhere
> failures
> of SRS and System Settings are related. After reinstalling SRS, System
> Settings worked. So does SRS.
>
> How are your reports?
>
> "Mark Masiak" wrote:
>
>> exactly the same as you. Turned on error reporting and got these results
>>
>> http://www.devlinfisher.com/CRMError31012006.mht
>>
>> the system settings also doesn't like host headers in the admin security
>> eg.
>>
>> in IIS my CRM is set to:
>> http://{SERVERNAME}:5555/
>> &
>> http://CRM/
>>
>> If I open the CRM app from the server with the Administrator Account @
>> http://localhost:5555/ I can get to system settings
>> http://{SERVERNAME}:5555/ I can get to system settings
>> http://CRM/ I CAN NOT get to system settings
>>
>> If I open the CRM app from a client machine with a user Account with
>> System
>> Administrator rights @
>> http://{SERVERNAME}:5555/ I can get to system settings
>> http://CRM/ I CAN NOT get to system settings
>>
>>
>>
>> --
>>
>> Mark Masiak
>> devlinfisher*
>>
>>
>>
>>
>> "Gary Shell" wrote:
>>
>> > Mark what issue were you having getting to the system settings?
>> >
>> > Gary
>> >
>> > "Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
>> > news:3184F1C1-6C91-489C-8122-9CC0356B04D5@microsoft.com...
>> > > fixed my issues in getting to the system settings
>> > >
>> > > i also had issues with logging in as the administrator on the SBS
>> > > Server,
>> > > which this also fixed. I did need to reboot the server and client as
>> > > well
>> > > before it worked.
>> > > --
>> > >
>> > > Mark Masiak
>> > > devlinfisher*
>> > >
>> > >
>> > >
>> > >
>> > > "Gary Shell" wrote:
>> > >
>> > >> This did not fix the problem. I still cannot get to the system
>> > >> settings.
>> > >>
>> > >> Gary
>> > >>
>> > >> "Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in
>> > >> message
>> > >> news:E88CD921-0CEF-4B19-AF45-F682F9A274FD@microsoft.com...
>> > >> > fixed mine in IIS
>> > >> >
>> > >> > right click crm web site - properties
>> > >> > change the document expiration from 3 days to immediately
>> > >> >
>> > >> >
>> > >> >
>> > >> > Mark Masiak
>> > >> > devlinfisher*
>> > >> >
>> > >> >
>> > >> >
>> > >> >
>> > >> > "Gracioso" wrote:
>> > >> >
>> > >> >> I have the same problem.
>> > >> >> On installation of CRM system, I did not encounter any errors.
>> > >> >>
>> > >> >> So what causes this message? Any help appreciated.
>> > >> >>
>> > >> >> "Gary Shell" wrote:
>> > >> >>
>> > >> >> > I log in to CRM as the system admin. Click on settings. Then
>> > >> >> > click
>> > >> >> > on
>> > >> >> > "Organization Settings" and then "System Settings" and get a
>> > >> >> > dialog
>> > >> >> > box
>> > >> >> > labeled Microsoft CRM. It contains a large red x and Error: A
>> > >> >> > error
>> > >> >> > has
>> > >> >> > occurred. For more information, contact your system
>> > >> >> > administrator".
>> > >> >> >
>> > >> >> > How do I contact myself? <grin>
>> > >> >> >
>> > >> >> > Anyone have any idea where I should start looking to figure
>> > >> >> > this
>> > >> >> > out?
>> > >> >> >
>> > >> >> > Gary
>> > >> >> >
>> > >> >> >
>> > >> >> >
>> > >>
>> > >>
>> > >>
>> >
>> >
>> >



Re: Aceees to System Settings throws and error by MarkMasiak

MarkMasiak
Wed Feb 08 03:26:27 CST 2006

the wonderful world of computer logic...
--

Mark Masiak
devlinfisher*




"Gary Shell" wrote:

> I had an odd issue where I could not browse to \\localhost\reports and in
> tracking it down it was due to the /ReportServer/reportservice.asmx page
> throwing an error (IP disallowed) the error referenced the IP address of my
> WAN card not my LAN card. When I added that addresss to the allowed IP for
> the ReportServer website, I could browse to \\localhost\reports, I could see
> the system settings page in CRM and I could click on the Reports icon in the
> CRM workplace and all of these worked. Three weeks latter and MUCH less
> hair, I am now a happy camper.
>
> Gary Shell
>
> "Sarah Montgomery" <SarahMontgomery@discussions.microsoft.com> wrote in
> message news:589F675E-13CB-4707-B8E8-1993B6459945@microsoft.com...
> >I had the same problem. I also had a bad SRS installation which could've
> >been
> > due to having selected SSL for reporting services. I read somewhere
> > failures
> > of SRS and System Settings are related. After reinstalling SRS, System
> > Settings worked. So does SRS.
> >
> > How are your reports?
> >
> > "Mark Masiak" wrote:
> >
> >> exactly the same as you. Turned on error reporting and got these results
> >>
> >> http://www.devlinfisher.com/CRMError31012006.mht
> >>
> >> the system settings also doesn't like host headers in the admin security
> >> eg.
> >>
> >> in IIS my CRM is set to:
> >> http://{SERVERNAME}:5555/
> >> &
> >> http://CRM/
> >>
> >> If I open the CRM app from the server with the Administrator Account @
> >> http://localhost:5555/ I can get to system settings
> >> http://{SERVERNAME}:5555/ I can get to system settings
> >> http://CRM/ I CAN NOT get to system settings
> >>
> >> If I open the CRM app from a client machine with a user Account with
> >> System
> >> Administrator rights @
> >> http://{SERVERNAME}:5555/ I can get to system settings
> >> http://CRM/ I CAN NOT get to system settings
> >>
> >>
> >>
> >> --
> >>
> >> Mark Masiak
> >> devlinfisher*
> >>
> >>
> >>
> >>
> >> "Gary Shell" wrote:
> >>
> >> > Mark what issue were you having getting to the system settings?
> >> >
> >> > Gary
> >> >
> >> > "Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
> >> > news:3184F1C1-6C91-489C-8122-9CC0356B04D5@microsoft.com...
> >> > > fixed my issues in getting to the system settings
> >> > >
> >> > > i also had issues with logging in as the administrator on the SBS
> >> > > Server,
> >> > > which this also fixed. I did need to reboot the server and client as
> >> > > well
> >> > > before it worked.
> >> > > --
> >> > >
> >> > > Mark Masiak
> >> > > devlinfisher*
> >> > >
> >> > >
> >> > >
> >> > >
> >> > > "Gary Shell" wrote:
> >> > >
> >> > >> This did not fix the problem. I still cannot get to the system
> >> > >> settings.
> >> > >>
> >> > >> Gary
> >> > >>
> >> > >> "Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in
> >> > >> message
> >> > >> news:E88CD921-0CEF-4B19-AF45-F682F9A274FD@microsoft.com...
> >> > >> > fixed mine in IIS
> >> > >> >
> >> > >> > right click crm web site - properties
> >> > >> > change the document expiration from 3 days to immediately
> >> > >> >
> >> > >> >
> >> > >> >
> >> > >> > Mark Masiak
> >> > >> > devlinfisher*
> >> > >> >
> >> > >> >
> >> > >> >
> >> > >> >
> >> > >> > "Gracioso" wrote:
> >> > >> >
> >> > >> >> I have the same problem.
> >> > >> >> On installation of CRM system, I did not encounter any errors.
> >> > >> >>
> >> > >> >> So what causes this message? Any help appreciated.
> >> > >> >>
> >> > >> >> "Gary Shell" wrote:
> >> > >> >>
> >> > >> >> > I log in to CRM as the system admin. Click on settings. Then
> >> > >> >> > click
> >> > >> >> > on
> >> > >> >> > "Organization Settings" and then "System Settings" and get a
> >> > >> >> > dialog
> >> > >> >> > box
> >> > >> >> > labeled Microsoft CRM. It contains a large red x and Error: A
> >> > >> >> > error
> >> > >> >> > has
> >> > >> >> > occurred. For more information, contact your system
> >> > >> >> > administrator".
> >> > >> >> >
> >> > >> >> > How do I contact myself? <grin>
> >> > >> >> >
> >> > >> >> > Anyone have any idea where I should start looking to figure
> >> > >> >> > this
> >> > >> >> > out?
> >> > >> >> >
> >> > >> >> > Gary
> >> > >> >> >
> >> > >> >> >
> >> > >> >> >
> >> > >>
> >> > >>
> >> > >>
> >> >
> >> >
> >> >
>
>
>

Re: Aceees to System Settings throws and error by Thanh

Thanh
Wed Mar 15 11:30:29 CST 2006

Hi All,

I got this error below. I tried Mark's method by setting expired page from 3
days to immediately, then reboot both server/client, but still does not help.
I then tried Gary's method by looking into the file
/ReportServer/reportservice.asmx but my file is quite empty, it just has this
header only:
<%@ webService Language="c#" codebehind="ReportService.asmx.cs"
class="Microsoft.ReportingServices.WebServer.ReportingService" %>

Someone got similar problem and know how to fix it? Please.... I'm pulling
my hair for days.




Server Error in '/' Application.
--------------------------------------------------------------------------------

The request failed with HTTP status 401: Unauthorized.
Description: An unhandled exception occurred during the execution of the
current web request. Please review the stack trace for more information about
the error and where it originated in the code.

Exception Details: System.Net.WebException: The request failed with HTTP
status 401: Unauthorized.

Source Error:

An unhandled exception was generated during the execution of the current web
request. Information regarding the origin and location of the exception can
be identified using the exception stack trace below.

Stack Trace:

[WebException: The request failed with HTTP status 401: Unauthorized.]

System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
message, WebResponse response, Stream responseStream, Boolean asyncCall) +1296
System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
methodName, Object[] parameters) +218
Microsoft.Crm.ReportingServices.ReportingService.ListChildren(String
Item, Boolean Recursive) +80

Microsoft.Crm.Web.Tools.SystemSettings.SystemSettingsPage.ConfigureCategoryList() +332
Microsoft.Crm.Web.Tools.SystemSettings.SystemSettingsPage.ConfigurePage()
+7629
Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e) +20
System.Web.UI.Control.PreRenderRecursiveInternal() +62
System.Web.UI.Page.ProcessRequestMain() +1499




"Gary Shell" wrote:

> I had an odd issue where I could not browse to \\localhost\reports and in
> tracking it down it was due to the /ReportServer/reportservice.asmx page
> throwing an error (IP disallowed) the error referenced the IP address of my
> WAN card not my LAN card. When I added that addresss to the allowed IP for
> the ReportServer website, I could browse to \\localhost\reports, I could see
> the system settings page in CRM and I could click on the Reports icon in the
> CRM workplace and all of these worked. Three weeks latter and MUCH less
> hair, I am now a happy camper.
>
> Gary Shell
>
> "Sarah Montgomery" <SarahMontgomery@discussions.microsoft.com> wrote in
> message news:589F675E-13CB-4707-B8E8-1993B6459945@microsoft.com...
> >I had the same problem. I also had a bad SRS installation which could've
> >been
> > due to having selected SSL for reporting services. I read somewhere
> > failures
> > of SRS and System Settings are related. After reinstalling SRS, System
> > Settings worked. So does SRS.
> >
> > How are your reports?
> >
> > "Mark Masiak" wrote:
> >
> >> exactly the same as you. Turned on error reporting and got these results
> >>
> >> http://www.devlinfisher.com/CRMError31012006.mht
> >>
> >> the system settings also doesn't like host headers in the admin security
> >> eg.
> >>
> >> in IIS my CRM is set to:
> >> http://{SERVERNAME}:5555/
> >> &
> >> http://CRM/
> >>
> >> If I open the CRM app from the server with the Administrator Account @
> >> http://localhost:5555/ I can get to system settings
> >> http://{SERVERNAME}:5555/ I can get to system settings
> >> http://CRM/ I CAN NOT get to system settings
> >>
> >> If I open the CRM app from a client machine with a user Account with
> >> System
> >> Administrator rights @
> >> http://{SERVERNAME}:5555/ I can get to system settings
> >> http://CRM/ I CAN NOT get to system settings
> >>
> >>
> >>
> >> --
> >>
> >> Mark Masiak
> >> devlinfisher*
> >>
> >>
> >>
> >>
> >> "Gary Shell" wrote:
> >>
> >> > Mark what issue were you having getting to the system settings?
> >> >
> >> > Gary
> >> >
> >> > "Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in message
> >> > news:3184F1C1-6C91-489C-8122-9CC0356B04D5@microsoft.com...
> >> > > fixed my issues in getting to the system settings
> >> > >
> >> > > i also had issues with logging in as the administrator on the SBS
> >> > > Server,
> >> > > which this also fixed. I did need to reboot the server and client as
> >> > > well
> >> > > before it worked.
> >> > > --
> >> > >
> >> > > Mark Masiak
> >> > > devlinfisher*
> >> > >
> >> > >
> >> > >
> >> > >
> >> > > "Gary Shell" wrote:
> >> > >
> >> > >> This did not fix the problem. I still cannot get to the system
> >> > >> settings.
> >> > >>
> >> > >> Gary
> >> > >>
> >> > >> "Mark Masiak" <MarkMasiak@discussions.microsoft.com> wrote in
> >> > >> message
> >> > >> news:E88CD921-0CEF-4B19-AF45-F682F9A274FD@microsoft.com...
> >> > >> > fixed mine in IIS
> >> > >> >
> >> > >> > right click crm web site - properties
> >> > >> > change the document expiration from 3 days to immediately
> >> > >> >
> >> > >> >
> >> > >> >
> >> > >> > Mark Masiak
> >> > >> > devlinfisher*
> >> > >> >
> >> > >> >
> >> > >> >
> >> > >> >
> >> > >> > "Gracioso" wrote:
> >> > >> >
> >> > >> >> I have the same problem.
> >> > >> >> On installation of CRM system, I did not encounter any errors.
> >> > >> >>
> >> > >> >> So what causes this message? Any help appreciated.
> >> > >> >>
> >> > >> >> "Gary Shell" wrote:
> >> > >> >>
> >> > >> >> > I log in to CRM as the system admin. Click on settings. Then
> >> > >> >> > click
> >> > >> >> > on
> >> > >> >> > "Organization Settings" and then "System Settings" and get a
> >> > >> >> > dialog
> >> > >> >> > box
> >> > >> >> > labeled Microsoft CRM. It contains a large red x and Error: A
> >> > >> >> > error
> >> > >> >> > has
> >> > >> >> > occurred. For more information, contact your system
> >> > >> >> > administrator".
> >> > >> >> >
> >> > >> >> > How do I contact myself? <grin>
> >> > >> >> >
> >> > >> >> > Anyone have any idea where I should start looking to figure
> >> > >> >> > this
> >> > >> >> > out?
> >> > >> >> >
> >> > >> >> > Gary
> >> > >> >> >
> >> > >> >> >
> >> > >> >> >
> >> > >>
> >> > >>
> >> > >>
> >> >
> >> >
> >> >
>
>
>