Re: Account Reparenting by james
james
Wed Nov 28 16:08:03 PST 2007
Thanks for the response.
Guess I'll have to do it through callouts ....
Microsoft take note: this kind of flexibility is a standard
expectation in a CRM and issues like this pigeonhole MS CRM as a
product suitable only for small business.
I attended a MS CRM 4.0 launch the other day and Gartner featured
heavily in your presentation noting how MS CRM is an enterprise grade
CRM. After leading an international implementation of this MS CRM
with multiple thousands of users, I can tell you there are some
limitations that affect its enterprise credentials. I plan to address
this formally with MS in the next few weeks.
On Nov 28, 5:11 am, Feridun Kadir
<FeridunKa...@discussions.microsoft.com> wrote:
> The relationship between accounts that allows an account to parent another
> account is a system defined relationship and as such cannot be edited. The
> cascading behaviour is parental as you have found and can't be changed.
>
> You could view this as a deliberate design decision or a flaw. A workaround
> might be to remove the parent account from Company B's record, assigning
> Company A the new owner and then reparent Company B back to A. Messy though.
>
> --
> -----------------
> Please note that the contents of my posts are my personal opinions and views
> and I am not a Microsoft staff member.
> -----------------
> Feridun Kadir
> MCSE, MCT
>
>
>
> "ja...@roadhouse.com.au" wrote:
> > Hello,
>
> > If Company A parents Company B and Company A is assigned a new owner,
> > then Company B is reparented with the same new owner. I wasn't
> > possible to configure the cascading. I am alone in this or is the a
> > design flaw?
>
> > Regards,
> > James Kent- Hide quoted text -
>
> - Show quoted text -