Access denied error in web and deployment manager, hangs listing u

all,

I have installed MS CRM 1.2 on a W2K3 sandbox server, which was running
everything from the DC to SQL, and I got it working quickly and happily...
and I like MS CRM a lot but that's another topic.

I've been trying for a full day now to implement the same in a development
environment, made of a dedicated W2K3 server for MS CRM, a W2K3 server
running SQL server 2K and a W2K3 DC; AD is configured in W2K3 native mode.


I have tried the MSDN and AdventureWorks installs, escalating the services
security accounts from 'Network Service', 'Local System' to my own admin
account (which is local, domain & enterprise admin), but always end up with
the same result.


This is happening when trying to connect to MS CRM thru IE, I'm prompted for
my domain, username & password, I enter my admin creds used during
installation, and I get the error: "Access Denied - You do not have
sufficient access rights or privileges to perform this action".
Note that this is actually displayed by the MS CRM application as what looks
like a dialog box, so I guess that the installation is right and IIS properly
configured.
At no time I get the chance to see the MS CRM interface, so no way I can go
to the 'Settings' module for configuring anything.

If I try to use the Deployment manager to add a CRM user, after selecting an
account I get the following error: "Access is denied.
(80070005) - SOAP Server Application Faulted"

If I try to display the users using the User Manager, it shows my record but
with no role, and then hangs with the 'Loading data, please wait...' message
displayed.


I haven't been able to find anything on these symptom, but something that
might be a tell-tale is that in the Deployment Manager, the 'Server Manager'
section doesn't list anything.... not even the server where I've just
installed MS CRM!

Another symptom is that the installation takes ages (10+ minutes) to go over
just the 'Configuring ASP.NET...' step, and it seems to work in the end but
that's quite odd.

Any idea anyone? At this point, any question or comment is more than welcome!

Regards,

Arnaud Richard

John
Tue Feb 22 19:22:19 CST 2005

has the security service started?

--
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us


"Arno Richard" <ArnoRichard@discussions.microsoft.com> wrote in message
news:1AA35157-0995-4E53-8A64-AC00D7722AC7@microsoft.com...
> all,
>
> I have installed MS CRM 1.2 on a W2K3 sandbox server, which was running
> everything from the DC to SQL, and I got it working quickly and happily...
> and I like MS CRM a lot but that's another topic.
>
> I've been trying for a full day now to implement the same in a development
> environment, made of a dedicated W2K3 server for MS CRM, a W2K3 server
> running SQL server 2K and a W2K3 DC; AD is configured in W2K3 native mode.
>
>
> I have tried the MSDN and AdventureWorks installs, escalating the services
> security accounts from 'Network Service', 'Local System' to my own admin
> account (which is local, domain & enterprise admin), but always end up
with
> the same result.
>
>
> This is happening when trying to connect to MS CRM thru IE, I'm prompted
for
> my domain, username & password, I enter my admin creds used during
> installation, and I get the error: "Access Denied - You do not have
> sufficient access rights or privileges to perform this action".
> Note that this is actually displayed by the MS CRM application as what
looks
> like a dialog box, so I guess that the installation is right and IIS
properly
> configured.
> At no time I get the chance to see the MS CRM interface, so no way I can
go
> to the 'Settings' module for configuring anything.
>
> If I try to use the Deployment manager to add a CRM user, after selecting
an
> account I get the following error: "Access is denied.
> (80070005) - SOAP Server Application Faulted"
>
> If I try to display the users using the User Manager, it shows my record
but
> with no role, and then hangs with the 'Loading data, please wait...'
message
> displayed.
>
>
> I haven't been able to find anything on these symptom, but something that
> might be a tell-tale is that in the Deployment Manager, the 'Server
Manager'
> section doesn't list anything.... not even the server where I've just
> installed MS CRM!
>
> Another symptom is that the installation takes ages (10+ minutes) to go
over
> just the 'Configuring ASP.NET...' step, and it seems to work in the end
but
> that's quite odd.
>
> Any idea anyone? At this point, any question or comment is more than
welcome!
>
> Regards,
>
> Arnaud Richard
>

ArnoRichard
Wed Feb 23 11:03:02 CST 2005

hi John,

yes, it was started.

But it's now solved: it turned out that the machine I've been using was in a
child domain of the domain I was an admin, and where I was installing CRM -
and I didn't know that, this machine being a dev server, it has been
previously hacked by another person to make some AD testing, and it hasn't
been reverted the way I was told.
I had the possibility to move that machine back to the root domain, so I've
done it and it cleared all problems, everything's ok now. Thanks for your
help!

Arnaud

"John O'Donnell" wrote:

> has the security service started?
>
> --
> John O'Donnell
> Microsoft CRM MVP
> http://www.mscrmfaq.us
>
>
> "Arno Richard" <ArnoRichard@discussions.microsoft.com> wrote in message
> news:1AA35157-0995-4E53-8A64-AC00D7722AC7@microsoft.com...
> > all,
> >
> > I have installed MS CRM 1.2 on a W2K3 sandbox server, which was running
> > everything from the DC to SQL, and I got it working quickly and happily...
> > and I like MS CRM a lot but that's another topic.
> >
> > I've been trying for a full day now to implement the same in a development
> > environment, made of a dedicated W2K3 server for MS CRM, a W2K3 server
> > running SQL server 2K and a W2K3 DC; AD is configured in W2K3 native mode.
> >
> >
> > I have tried the MSDN and AdventureWorks installs, escalating the services
> > security accounts from 'Network Service', 'Local System' to my own admin
> > account (which is local, domain & enterprise admin), but always end up
> with
> > the same result.
> >
> >
> > This is happening when trying to connect to MS CRM thru IE, I'm prompted
> for
> > my domain, username & password, I enter my admin creds used during
> > installation, and I get the error: "Access Denied - You do not have
> > sufficient access rights or privileges to perform this action".
> > Note that this is actually displayed by the MS CRM application as what
> looks
> > like a dialog box, so I guess that the installation is right and IIS
> properly
> > configured.
> > At no time I get the chance to see the MS CRM interface, so no way I can
> go
> > to the 'Settings' module for configuring anything.
> >
> > If I try to use the Deployment manager to add a CRM user, after selecting
> an
> > account I get the following error: "Access is denied.
> > (80070005) - SOAP Server Application Faulted"
> >
> > If I try to display the users using the User Manager, it shows my record
> but
> > with no role, and then hangs with the 'Loading data, please wait...'
> message
> > displayed.
> >
> >
> > I haven't been able to find anything on these symptom, but something that
> > might be a tell-tale is that in the Deployment Manager, the 'Server
> Manager'
> > section doesn't list anything.... not even the server where I've just
> > installed MS CRM!
> >
> > Another symptom is that the installation takes ages (10+ minutes) to go
> over
> > just the 'Configuring ASP.NET...' step, and it seems to work in the end
> but
> > that's quite odd.
> >
> > Any idea anyone? At this point, any question or comment is more than
> welcome!
> >
> > Regards,
> >
> > Arnaud Richard
> >
>
>
>