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- Previous
  - 1
    - cannot insert email template for unresolved contact Hi guys, Using the Web Client of Microsoft CRM 3.0, when I am sending an email and try and insert a template and the "To" field has a "unresolved contact" (its red) I get a system error. I have tried this on three different CRM 3.0 systems and they all do it. I am wondering is this a known bug for CRM 3.0 or does anyone have a solution? I have searched the following hotfixes but couldnt find any that resolved this issue http://support.microsoft.com/kb/908951 Cheers Tag: CRM Tag: 71794
  - 2
    - disabling new button in account form I dont want to hide using security. I am trying to hide new button in the toolbar by a javascript, so I added it in accts/edit.aspx. function window.onload() { var newaccount = document.getElementById('_MBOpenOb1'); newaccount.OnClick=null; newaccount.innerHTML=''; alert('test'); } Is this the right way to accomplish ? Tag: CRM Tag: 71793
  - 3
    - Workflow not Automatic Hello, I wanted to say that this is a really great forum on Microsoft CRM. I am am newbie to Mircosoft CRM. I am i nthe process of creating a workflow that Cchanges the Lead status to 'Qualified' and Assigns it to a different user, when the Rating is set to 'Hot'. I logged into CRM server as the user and created the Workflow using an If-Action condition. After saving it, I activated it. Then I logged into the client using the same User that I used in creating the workflow and created and Saved the new lead. The Rating at this time was 'Warm. Then I set the Rating to 'Hot' and saved the record. I expected the activated workflow to change the Lead status and assignment, but nothing happened. The Status never changed and neither did the assignment to nother user occoured. However, then I went to 'More Actions-> Apply Rule' and the explicitely applied the workflow, it worked. How can I make the workflow work Automatically and not manually? Thanks Tag: CRM Tag: 71791
  - 4
    - CRM Service Sheduling multiple service activities at once We should be able to comnbine services in the service scheduling. For exemple, in truck fleet maintenance environment, often you will need to schedule an Oil Change and Change Break pads, or Oil Change and change tires.. The system should allow for scheduling both activites togheter, allowing for selecing whether the activites should be scheduled simultanneouslty or one after the other. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=cde50940-4f0b-41c1-a64b-75f7fcd8faf0&dg=microsoft.public.crm Tag: CRM Tag: 71790
  - 5
    - CRM Service Scheduling should consider lunch and break time When scheduling a service activity of say 3 h, if a service resource is available at 10 am, he will not be considered because he as a lunch at 12:00, only 2 hours avaulable, but he is still available at 13:00 , so it should be possible to shedule the job. An option should be provided to either consider lunch/break times or not when scheduling work. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=adfc4dcc-4011-421e-9b2a-d979d1084aeb&dg=microsoft.public.crm Tag: CRM Tag: 71789
  - 6
    - Character limitation on notes for Activities Is is true that the 2,000 character limitation on notes is a hard coded fact of life for MS CRM? Is there a way to increase this (and still maintain a working relationship with MS?) ? Thanks Rob rkershberg@gmail.com Tag: CRM Tag: 71788
  - 7
    - Best Practice for large number of checkbox/bit attributes I am working on a deployment of CRM 3.0 for my company and one of the requirements is to track a large number of checkboxes (bit fields) for contacts. These are used to track skill sets, certifications, and other similar data. There are about 125 of these items and they could add to this list over time. Looking at this requirement from my ASP.NET background, I would easily solve this with a lookup table of "skills" with all the skills listed and allow the user to add skills and populate a "user_skills" table based on what they added. However, I just can't get my mind around how this would be done in CRM. I've tried creating a new custom entity named "Skills" with a "Skill Name" primary attribute and added a relationship between it and Contacts, but that doesn't allow me to choose from the list of skills (only add to it). I started to test the workaround to the many-to-many limitation, but that doesn't seem to be the right direction either. Plus none of the methods will allow me to use a simple checkbox interface for fast data entry. I'm not looking for a complete solution to this question, but rather just some advise on how to think about this the CRM way. One easy solution (that keeps popping in my head each time I work on this) is just to create 125 attributes in the Contacts entity and be done with it, but that just seems like really _bad_ practice. Thank you for your time, Kale Tag: CRM Tag: 71786
  - 8
    - CRM 1.2 -> 3.0 Upgrade timeout on ActivityBase table Hello, Our CRM upgrade is currently timing out when migrating the ActivityBase table in CRM 1.2 to the ActivityPointerBase table in CRM 3.0. Our ActiviityBase table has about 1.7 million rows. Is there anyway we can resolve this issue or workaround this particular issue and continue the upgrade process? Any ideas or suggestions would be **greatly** appreciated. Kind regards & thanks in advance, deccles Tag: CRM Tag: 71785
  - 9
    - Allow Multiple Entity Views Provide the ability to link multiple entities together as the source for a view. For example, to include attributes only stored in the Account entity to be displayed on a contact view. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=3243838d-55bc-4111-8224-fc406aeacca9&dg=microsoft.public.crm Tag: CRM Tag: 71784
  - 10
    - Workflow to create relationships We track attendees who attend certain meetings and we do this through a contact to account relationship. Right now, we are going into each contact and creating each relationship manually. Can anyone think of an easier way to do this - it is becoming rathger time consuming. My thoughts are that workflow may be able to help. Is there a way to do relationships on a mass or bulk level? Any help woudl be greatly appreciated!! AmyC Tag: CRM Tag: 71782
  - 11
    - E-mail reply tracking in Opportunity We have a process where discounts above certain % need an approval of VP of sales. To get the approval, the user creates a task (e-mail) and sends to VP Sales for approval. The outgoing e-mail is stored in History with the tracking number. When the VP replies to the e-mail with track in CRM enabled, it should get attached to the opportunity. It does not happen. Unless the reply has regarding selected, it does not get attached to opportunity. Is there any way to attach the incoming e-mail to the same entity record it originated from, based on the tracking number? -- Raj Limaye, PMP Tag: CRM Tag: 71780
  - 12
    - Web Page Dialog fields Q1. When I Cancel the Order (or close the Opportunity), the Web Page Dialog pops up. This dialog has a "Description" field. Where is this information stored? I cancelled an Order, enetered the description, but could not locate it anywhere on the form. I also checked the FilteredSalesOrder view in database and it is not there either. I wanted to include this information in an e-mail generated by workflow rule on order status change. Q2 The same web page dialog box (Cancel order) has Status reason which has only one drop down option "No Money". However, the attribute statuscode of salesorder has only two choices - New & Pending. Where is this selection "No Money" coming from? -- Raj Limaye, PMP Tag: CRM Tag: 71779
  - 13
    - Custom Entity Relationship Attribute Here is my situation: I need to have an entity. Let's call it Split. That has a one to many relationship to Contact. One Split to many contacts. Each contact will need to be given a percentage in relation to this Split. However, this percentage would not be an attribute of either the Split(as each contact would have a different percentage) or the contact(as this contact would only have this percentage in relation to this split). My question is how can I set this up in the system? As far as I can see I cannot have attributes of the Relationship?Thank you! Tag: CRM Tag: 71778
  - 14
    - Advanced Find to include All Contacts related to Account Records We have a need to run an Advanced Find where the results from the Accounts entity will display/print "ALL" Contacts associated with the Account - not just the Primary Contact. We may be missing something very simple here, but we have just not been able to do this. If we open an Account, the left pane Contacts section will display all Contacts associated with the Account, so there must be a way to have an Advanced Find pull Account information that would include all the Contacts associated with the Account. We would appreciate any assistance, and our client would be extremely grateful. Thank you kindly, John Seidensticker Tag: CRM Tag: 71777
  - 15
    - CRM Architecture Â´m implementing CRM but I want to knw if I can install CRM in the same server where I have SharePoint ??? I think I canÂ´t because bouth use Reporting Services in the same site and default port. Somebody can helpme ??? Tag: CRM Tag: 71776
  - 16
    - Can't add new report in CRM 3.0 if report made with Report Builder I'm currently testing our setup of CRM 3.0 and SSRS2005 which are on the same server. I can successfully design a custom report in VS2005 report designer, and then add the report from within CRM -- viewing the report works fine, too. But, when I create a report model in VS2005, and then create a report using the Report Designer, CRM can't upload the file. I receive the following error: System.NullReferenceException: Object reference not set to an instance of an object. Why can't CRM add the report from report builder? I can add this report to the server from within VS2005, and actually view it from within CRM, but I get an error if I attempt to "edit" the report in CRM. Help? --Pete Tag: CRM Tag: 71773
  - 17
    - import configuration - Core Records Entity - Security Role On the core records tab there is an entity called "Import Configuration". By default, a Salesperson, is granted Organizational read access at the Organizational level. My question: what is "Import Configuration" and why would a salesperson need to read it at any level? Thanks, -- Jim Tag: CRM Tag: 71767
  - 18
    - Failure when adding or deleting entitty Ahmed said Hello, when I try to add or delete entity , the CRM fail and display an error message which say : please contact your system administrator... any idea about this error I would know if there is a log for CRM or for SQL Server to check the error cause (I should mention that I succeed to ad table to the CRM DB) Tag: CRM Tag: 71757
  - 19
    - Set default for System View Active Account How can I set the default so that when I open CRM "Active Accounts" is automatically selected and opens in the System View and NOT "My Active Accounts" Tag: CRM Tag: 71752
  - 20
    - Contact data link to Lead? I'm trying to figure out how (or maybe if) a Contact record maintains a link with its corresponding Lead. I've promoted a Lead to a Contact, and the Lead record's ContactId is not being populated as I had expected. I then checked the ContactLeads table and thought maybe that's where the link was being made but that table is also empty. Does CRM not maintain the Lead-Contact relationship by default? The schema seems to suggest that this is possible but perhaps it's something we have to build in ourselves? Tag: CRM Tag: 71751
  - 21
    - Workflow question Has anyone successfully created a workflow to read from a datasource and update fields or is this best accomplished with Scribe? Tag: CRM Tag: 71750
  - 22
    - virus in input.text.url[1].htc ? I have a message from my antivirus software reporting a virus 'HEUR/Exploit.HTML in file INPUT.text.url[1].htc in the temporary internet files directory. Is this a known virus? What to do about it? Tag: CRM Tag: 71748
  - 23
    - Mass Mailing From CRM Hello, I want to know few queries regarding Mass Mailing Feature in CRM Is it possible to Mass Mail for Marketing From CRM? Is There any Limit for no of Emais at a time? Can Anti Spam Block your Email id. Thanks Tag: CRM Tag: 71743
  - 24
    - Quote Is it possible to delete a quote or and account that has closed quotes, it says that there items that are read only. Tag: CRM Tag: 71741
  - 25
    - Custom Attribute For Network Logon Name Might seem like a simple question, but can anyone point me towards a method of setting up a custom attribute which will allow the user of CRM to select from a list of domain user accounts. Thanks, Mike. Tag: CRM Tag: 71740
- Next
  - 1
    - Extending with relation system entities We need to be able to add any relation between system entities. We also need parent relatioship between custom entities (parent) and systems entities. Thanks CS ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=9d7c1cf5-0f7e-4961-8884-e48d271cb98f&dg=microsoft.public.crm Tag: CRM Tag: 71735
  - 2
    - Extending views to related entities data Hello, We need to be able to display in views all related entities datas, and cascading related entities (parent relation), may be using a syntaxe like related_entity.attribute_name or related_entity.related_entity.attribute name, just as we do in dotnet datasets displayed in datagrids columns. Thanks CS ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=aa5987ef-f1bf-4617-9c36-ceeef4de189c&dg=microsoft.public.crm Tag: CRM Tag: 71734
  - 3
    - Having marketing lists in outlook as Distribution list We have already CRM specialized Distribution lists for contact, lead, accounts, we should also find here all the marketing lists owned by the user and with members accepting email contact. Thanks CS ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=f79a03dd-38fc-44f0-b39d-ae93d8bdef68&dg=microsoft.public.crm Tag: CRM Tag: 71733
  - 4
    - Sending attachments when emailing with maketing lists Hello, We need the possibility to send attachments when doing a (quick or not) email campaign or direct mail to list members. We also need this capabilty when sending mails by fusion with outlook. Lot of our customers need this ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=e21d3db8-85d7-4172-9ee9-b45f8a8c1585&dg=microsoft.public.crm Tag: CRM Tag: 71731
  - 5
    - problem when entering manually a record in the CRM tables Why when I enter manually (via SQL Studio Management) a record in the tables (base, extension) that represent an entity in a CRM, I can see this record via the CRM Interface. Any idea about this issue? Tag: CRM Tag: 71730
  - 6
    - Can I delete Item from the account window Hello, I would ask about the possibility of deleting entities(system or custom) of the left pane in the account window for example - the historic item as a system entity - any custom entity which have have a 1 to many relation with the account Tag: CRM Tag: 71729
  - 7
    - How to call a workflow in the OnSave() event? I want to call a workflow when a form been 'Save and Close/Save', anyone has idea how to do it? Cheers, Jim Tag: CRM Tag: 71726
  - 8
    - Workflows- Emails to be sent from Queue's Email ID Hi, Can we have a workflow in which e-mails can be sent from queue's email id instead of owner who created the workflow? we would like to have e-mails to be sent from workflow engine using two generic e-mail add. like support@abc.com or customercare@abc.com any suggestion would be welcome Thanks in advance. Regards, TAPAN DESAI. Tag: CRM Tag: 71724
  - 9
    - Accessing CRM on web... Hi, I have heard that MS CRM is accessible on the internet also. Do anyone know how to achieve this? Tag: CRM Tag: 71723
  - 10
    - OnLoad Event on Mobile Express Hi, If on web server i use OnLoad event, can this event also be enforced on Mobile Express? How to do that? Thx Carrie Tag: CRM Tag: 71721
  - 11
    - Workflow rule - Lead Qualification Hi We have created a workflow rule for our sales people to complete 4 tasks when a lead is qualified. The rule we created is: When Lead status is changed Update:Lead:Status Reason = Qualified Task:Send Terms & Conditions to contact Task:Complete Client Authorization Task:Notify debtors control to create the new account Task:Link contact to newly created account This rule works fine however when a Lead is disqualified, the tasks are created. The condition we included is Lead, Status Reason = qualified so we are unsure why on disqualification the tasks are created again. Could someone please explain why this is? Thanks Tag: CRM Tag: 71719
  - 12
    - import Hi I have a problem When I import data from CSV file there is no data appears and am view bulk import And see the status reason (pending) No of success is (0) No of fail is (0) Please I need the solution as soon possible Thanks Tag: CRM Tag: 71717
  - 13
    - Contract Renewal Error on Leap Years If a contract is renewed using the Actions> Renew contract function, and the new start or end date falls in a Leap Year, the new day for the date is incorrect. e.g. Old Contract Start date 1/10/2006 End date 30/9/2007 Renewal dates should be 1/10/2007 and 30/9/2008 but the new end date is calculated as 29/9/2008 ! This means all the contract line dates are wrong as well. Is there a patch for this? ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?mid=aaa08812-2435-4839-8745-a58b930760c3&dg=microsoft.public.crm Tag: CRM Tag: 71715
  - 14
    - Billing in CRM any Ideas on How I can Build a Billing Modul in MS CRM3. it is Billing that Need to Take Place monthly . Thank you for any feedback Tag: CRM Tag: 71714
  - 15
    - Workflow assembly QueryByAttribute casting error Dear All, I am facing a very peculiar problem with a workflow assembly. The code below works fine in situations other than a workflow assembly. However, when it is part of an assembly and called by the workflow engine (is part of the code to promote an e-mail to a case) the code fails with the following error: Unable to cast object of type 'WorkFlowAssemblyXXX.CrmSdk.QueryByAttribute' to type 'WorkFlowAssemblyXXX.CrmSdk.QueryBase'. I've captured the above SOAP exception in a log file logging the assembly errors. In the Workflow engine, the error which appears is "There was an error generating the XML document" Quick help will be appreciated since due to this issue I am missing a very important deadline. Thanks Nicos ----------------------------------------------- ColumnSet colsAccount = new ColumnSet(); colsAccount.Attributes = new String[] { "accountid" }; QueryByAttribute query = new QueryByAttribute(); query.ColumnSet = colsAccount; query.EntityName = EntityName.account.ToString(); query.Attributes = new string[] { "emailaddress1" }; query.Values = new object[] {EmailAddress}; BusinessEntityCollection retrieved = service.RetrieveMultiple(query); // THIS IS THE LINE WHICH CAUSES THE ERROR Tag: CRM Tag: 71710
  - 16
    - Error while accessing Reports in Citrix Hello All, I've deployed CRM in a Citrix Metaframe environment but am having trouble accessing the Reports while I'm connected. The error message is 401 Unauthorized. Tag: CRM Tag: 71703
  - 17
    - Service Pack for CRM 3.0 Does any one know if Microsoft is releasing any service pack for CRM 3.0 for Outlook 2003 client ? We have been having lots of Outlook crashes , we tried several methods to fix them and it seems one method works for one computer but not on other (its quite random). Tag: CRM Tag: 71702
  - 18
    - Web service error When I Call the CRM webservice from an aspx page the first time I get this error System.Net.WebException: The request failed with HTTP status 401: Unauthorized. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) If I click refresh it gets me the correct data. Could this be the solution ? Anyone tried it http://support.microsoft.com/kb/885274 -------------------------------------------------------------------------------- Jeg beskyttes af den gratis SPAMfighter til privatbrugere. Den har indtil videre sparet mig for at få 18957 spam-mails Betalende brugere får ikke denne besked i deres e-mails. Hent en gratis SPAMfighter her. Tag: CRM Tag: 71690
  - 19
    - Record Unavailabe Your Mobile Sales people using the MSCRM 3.0 Laptop client may look at something like "My Opportunities" and notice that some records have that state "Record Unavailable" under the "Potential customer" field. Don't Panic. The client is just offline. Go online, Sync up and refresh. You should be fine. /:> Tag: CRM Tag: 71671
  - 20
    - Data Migration Pack extremely slow We are trying to import aproximately one million records from external custom applications. We have copy all the data into de appropiate CDF tables but the problem is that when we run migration, it is extremely slow. We get a performance of 4 records/second so the complete migration runs for about 70 hours ! We are using SQL Server 2005 64 bitsas the database server. The machine has an AMD Opteron dual CPU with 8GB RAM. Hard drive is SCSI 15.000 rpm. Has anyone experienced similiar problem? Any idea about improving performance. Thanks Tag: CRM Tag: 71670
  - 21
    - Activate a contract with out invoicing it Is there any way to activate a contract with out invoicing it? The reason I ask is because we need to add notes and details to the contract after it has been activated. Tag: CRM Tag: 71661
  - 22
    - Deactivated Leads and Marketing Lists It seems like CRM should remove deactivated Leads from any Marketing Lists on which the Lead is a member. Likewise with Accounts that are deactivated. Or am I missing something? - Steve Yates - ITS, Inc. - Old Virus Detected, Contact Hacker For Update (Y/N) ~ Taglines by Taglinator - www.srtware.com ~ Tag: CRM Tag: 71658
  - 23
    - CRM Reports - same in v1.2 as in v3.0? Does anyone w/ experience in both CRM v1.2 and v3.0 know if the standard reports in v3.0 are the same (if not better) as what was in v1.2? Were any left out of v3.0 that were part of v1.2? -- Thanks. RE Tag: CRM Tag: 71656
  - 24
    - MSCRM Bit Value in customized form Hi Can anyone tell me how to make the lable text for a check box sit at teh right of the checkbox rather than the left. I have quite a lot of text to go with each check box and i cant seem to format it in any sensible way Thanks in advance Tag: CRM Tag: 71653
  - 25
    - Rapid Selling System for Microsoft CRM Is anyone else using this system? I get all they way through deployment step 3.3 and on step 3.4, item 10, when I go to look at my sales process for opportunity's, it is not showing me the "Microsoft solution Selling Process". Does anyone have any idea why I can't see that here? Tag: CRM Tag: 71649

We have MS CRM 3.0 installed on our SBS 2003 Server. Daily in Event Viewer
we see MSCRMWorkflowService (16649) errors. Every time we reboot our SBS
server the following services that are set to automatic never start and we
must start them manually.

Microsoft Connector for POP4 Mailboxes
Microsoft CRM-Exchange E-Mail Router Service
Microsoft Exchange Information Store
Microsoft Exchange Management

Ben

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RE: CRM by Carlos

Carlos
Thu Nov 02 00:10:01 CST 2006

Ben,

The workflow service means that the CRM cannot communicate with your
exchange server. And ofcourse if your exchange server is not booting up none
of the dependants "pop3, email router" will run.

Your system is not booting up the information store & exch management. This
means, ur exchange is the problem.

Read your eventlog, your mailstore might be dettaching due to size or some
other reasons.

"Ben Ortega" wrote:

> We have MS CRM 3.0 installed on our SBS 2003 Server. Daily in Event Viewer
> we see MSCRMWorkflowService (16649) errors. Every time we reboot our SBS
> server the following services that are set to automatic never start and we
> must start them manually.
>
> Microsoft Connector for POP4 Mailboxes
> Microsoft CRM-Exchange E-Mail Router Service
> Microsoft Exchange Information Store
> Microsoft Exchange Management
>
> Ben
>

Top